« previous next »
Pages: [1] 2 3   Go Down

Author Topic: Registry Backup Fails  (Read 2125 times)

0 Members and 1 Guest are viewing this topic.

Offline Charmin

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 13
  • Karma: 0
    • View Profile
Registry Backup Fails
« on: June 06, 2012, 09:00:09 AM »
Hi

I am running Windows XP and am trying to use your Registry Backup program. Unfortunately it keeps failing to produce a backup with the following Log_VSS.txt file. 
I have tried your VSS repair program but no improvement.
Any ideas what is wrong.  The rest of my system seems to be working fine.
.......................................
--------------------------------------------------------------------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

D:\XP Utilities\Tweaking.com\Registry Backup>
--------------------------------------------------------------------------------
[06/06/2012 - 16:26:32]
--------------------------------------------------------------------------------
CD /D C:\

C:\>
--------------------------------------------------------------------------------
[06/06/2012 - 16:26:32]
--------------------------------------------------------------------------------
"C:\WINDOWS.0\temp\vss_start.bat"

C:\>set path=C:\WINDOWS.0\system32;C:\WINDOWS.0;C:\WINDOWS.0\System32\Wbem;D:\XP Utilities\Tweaking.com\Registry Backup\files

C:\>"D:\XP Utilities\Tweaking.com\Registry Backup\files\vss_xp.exe" -script="C:\WINDOWS.0\temp\vss-setvar.bat" -exec="C:\WINDOWS.0\temp\vss.bat" C:

--------------------------------------------------------------------------------
[06/06/2012 - 16:27:02]
--------------------------------------------------------------------------------

VSHADOW.EXE 2.2 - Volume Shadow Copy sample client
Copyright (C) 2005 Microsoft Corporation. All rights reserved.


(Option: Generate SETVAR script 'C:\WINDOWS.0\temp\vss-setvar.bat')
(Option: Execute binary/script after shadow creation 'C:\WINDOWS.0\temp\vss.bat')
(Option: Create shadow copy set)
(Gathering writer metadata...)
(Waiting for the asynchronous operation to finish...)
Initialize writer metadata ...
Discover directly excluded components ...
- Excluding writer 'MSDEWriter' since it has no selected components for restore.
Discover components that reside outside the shadow set ...
Discover all excluded components ...
Discover excluded writers ...
Discover explicitly included components ...
Verifying explicitly specified writers/components ...
Select explicitly included components ...
 * Writer 'WMI Writer':
   - Add component \WMI
 * Writer 'Microsoft Writer (Bootable State)':
   - Add component \COM+ Registration Database
   - Add component \Registry
 * Writer 'Microsoft Writer (Service State)':
   - Add component \Content Indexing Service
   - Add component \Config Directory
   - Add component \Event Logs
Creating shadow set {792017b2-6c3e-43f4-a568-1b7f40b296f6} ...
- Adding volume \\?\Volume{9f4c9fb1-a54c-11dc-8c0f-806d6172696f}\ [C:\] to the shadow set...
Preparing for backup ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)
Creating the shadow (DoSnapshotSet) ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)

ERROR: Selected writer 'Microsoft Writer (Service State)' is in failed state!
   - Status: 8 (VSS_WS_FAILED_AT_PREPARE_SNAPSHOT)
   - Writer Failure code: 0x800423f4 (<Unknown error code>)
   - Writer ID: {e38c2e3c-d4fb-4f4d-9550-fcafda8aae9a}
   - Instance ID: {85d26d76-dfc9-4207-9bb8-40a21ad46c4a}


C:\>
--------------------------------------------------------------------------------
[06/06/2012 - 16:29:41]
--------------------------------------------------------------------------------
Closed. No longer reading pipes.
--------------------------------------------------------------------------------


Logged

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #1 on: June 06, 2012, 09:25:16 AM »
Looking up this error from the log

Quote
ERROR: Selected writer 'Microsoft Writer (Service State)' is in failed state!
   - Status: 8 (VSS_WS_FAILED_AT_PREPARE_SNAPSHOT)
   - Writer Failure code: 0x800423f4 (<Unknown error code>)
   - Writer ID: {e38c2e3c-d4fb-4f4d-9550-fcafda8aae9a}
   - Instance ID: {85d26d76-dfc9-4207-9bb8-40a21ad46c4a}

Everything seems to point to SQL, do you have SQL installed on the system?

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Charmin

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 13
  • Karma: 0
    • View Profile
Re: Registry Backup Fails
« Reply #2 on: June 06, 2012, 09:34:53 AM »
Sorry Shane but what is SQL and how can I check if I have it?
Logged

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #3 on: June 06, 2012, 09:36:36 AM »
Go to Add/Remove programs and look for Microsoft SQL or anything like that and let me know :-)

When I find a fix for this I will make sure to get it added to the help file/ So thanks for letting me know and not just dropping the program, you are helping make it better :cheesy:

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Charmin

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 13
  • Karma: 0
    • View Profile
Re: Registry Backup Fails
« Reply #4 on: June 06, 2012, 09:59:12 AM »
Hi Shane,

No sign of MicrosoftSQL iin add/remove programs, but on my system drive there are some SQL folders associated with Net Framework 3.  Should I try to get hold of Microsoft SQL?
Logged

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #5 on: June 06, 2012, 10:01:31 AM »
No that is ok. Let me do more google searches for "Microsoft Writer (Service State)' is in failed state!" and see what I can come up with. I will post back in a few  :wink:

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #6 on: June 06, 2012, 10:05:53 AM »
What is odd is the error you got matches perfectly with the sql errors.

Quote
Symptoms
Consider the following scenario. In Microsoft SQL Server, you create a snapshot backup of many databases at the same time. To do this, you use the Volume Shadow Copy Service (VSS), or you use the Virtual Backup Device Interface (VDI). In this scenario, the snapshot backup operation fails. Additionally, you receive the following error message if you use the VSS to create the snapshot backup:

ERROR: Selected writer ‘Microsoft Writer (Service State)’ is in failed state!
– Status: 8 (VSS_WS_FAILED_AT_PREPARE_SNAPSHOT)
- Writer Failure code: 0×800423f4 (<Unknown error code>)
- Writer ID: {WriterID}
- Instance ID: {InstanceID}You receive one of the following error messages if you use the VDI to create the snapshot backup:
Error message 1

Try the backup again. After it fails go to the event viewer and see if you have any errors from VSS and let me know what they are. I have to try to pin this down :wink:

I am heading out to a couple of customers to repair some systems. I will be back later today. :wink:

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Charmin

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 13
  • Karma: 0
    • View Profile
Re: Registry Backup Fails
« Reply #7 on: June 06, 2012, 11:00:22 AM »
Hi Shane.

Here is the VSS error corresponding to the log I sent you earlier. I hope it helps.

Event Type:   Error
Event Source:   VSS
Event Category:   None
Event ID:   5013
Date:      06/06/2012
Time:      16:26:37
User:      N/A
Computer:   CHARMIN
Description:
Volume Shadow Copy Service error: Shadow Copy writer ContentIndexingService called routine VsServiceChangeState which failed with status 0x80070424 (converted to 0x800423f4).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 53 48 43 4f 4d 4e 43   WSHCOMNC
0008: 32 32 39 32 00 00 00 00   2292....
0010: 57 53 48 43 49 43 00 00   WSHCIC..
0018: 33 37 32 00 00 00 00 00   372.....
Logged

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #8 on: June 06, 2012, 04:33:00 PM »
I found this

Quote
It seems that when I was beta testing Office 11 (aka Office 2003), Visio
installed a key in the Content Indexing Service creating a separate index
catalog for Visio files. When I uninstalled Visio, that key didn't go away.
Because CISVC was disabled, it never made a difference to content indexing.
However, it certainly got on the wrong side of VSS.

I deleted

hklm\SYSTEM\CurrentControlset\Control\ContentIndex\Catalogs\visio

and now VSS seems to run OK.

Let me know if you have that reg key and if you do try the fix and let me know if it works :wink:

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Charmin

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 13
  • Karma: 0
    • View Profile
Re: Registry Backup Fails
« Reply #9 on: June 07, 2012, 03:00:45 AM »
Hi Shane

Sorry for the delay but I am in the UK.

During my own investigation I was pointed to that reg key but found I did not have the "Catalogs" or "visio" sub keys.  Just to see if that was the area of the problem I added the following, which, from information on the web site, was the default:-

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ContentIndex\Catalogs\System

Entry name                  Data type           Value

(Default)                       REG_SZ              (value not set)
IsIndexingNNTPSvc       REG_DWORD     0x0000000 (0)
IsIndexingW3Svc          REG_DWORD     0x0000000 (0)
Location                        REG_SZ             C:\System Volume Information


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ContentIndex\Catalogs\Web

Entry name                                             Data type           Value

(Default)                                                  REG_SZ              (value not set)
FilterFilesWithUnknownExtensions          REG_DWORD      0x0000000 (0)
GenerateCharacterization                       REG_DWORD       0x0000001 (1)
IsIndexingNNTPSvc                                  REG_DWORD       0x0000000 (0)
IsIndexingW3Svc                                     REG_DWORD       0x0000001 (1)
Location                                                   REG_SZ                c:\inetpub
MaxCharacterization                                REG_DWORD        0x00000140 (320)
W3SvcInstance                                        REG_DWORD        0x0000001 (1)

Unfortunately it didn't help.

Sorry, not the source of the problem

Charmin (UK)

Logged

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #10 on: June 07, 2012, 10:36:33 AM »
I dont have HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ContentIndex\Catalogs on my system either, but I am on Windows 7.

I am doing more searchers on google with this term

"Volume Shadow Copy Service error: Shadow Copy writer ContentIndexingService called routine VsServiceChangeState which failed with status"

let me see if I can find anything else :wink:

Shane
« Last Edit: June 07, 2012, 10:41:31 AM by Shane »
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #11 on: June 07, 2012, 10:43:44 AM »
Found this, still looking for more

http://www.gfi.com/blog/vss-troubleshooting/

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #12 on: June 07, 2012, 10:46:16 AM »
Forgot to ask, do you have Service pack 3 installed and all current updates?

Shane
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Shane

  • Top Geek, err uh Dog.
  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 3491
  • Location: USA
  • Karma: 71
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Registry Backup Fails
« Reply #13 on: June 07, 2012, 10:49:49 AM »
See if this helps as well
http://vittoriop77.blogspot.com/2007/04/backup-error-volume-shadow-copy800423f4.html#.T9DpcLV2zk8

and any of these
http://kb.backupassist.com/articles.php?aid=2999

Once I find the fix I will add it to the help page :-)

Shane
« Last Edit: June 07, 2012, 10:52:13 AM by Shane »
Logged
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Charmin

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 13
  • Karma: 0
    • View Profile
Re: Registry Backup Fails
« Reply #14 on: June 07, 2012, 11:02:33 AM »
Yes. I do have Service Pack 3 and all current XP updates

Charmin
Logged
Pages: [1] 2 3   Go Up
« previous next »
 

anything