Author Topic: Need help with corrupt files please  (Read 11296 times)

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Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #15 on: September 10, 2016, 06:11:43 AM »
Sorry for delay, I used that scannow fix tool as the steps didn't fix it, it threw this up:
Welcome to SFCFix by niemiro and sysnative.com.

Checking for updates . . .
No new update is available at this time.

Processing directive 1 of 1 (AutoAnalysis::)
Beginning flash scan of Windows Update registry.
This process will take about ten minutes.



Scan completed with warnings.

Checking store directories . . .
Checking CBS.log . . .
Checking CBS.persist.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .

Attempting repair . . .
Stage 1
Stage 2
Stage 3

Due to the nature of your corruptions, scan times have been extended by
approximately 15-20 minutes. Please be patient and allow the operation to
complete.


Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

With the Log attatched.

I am assuming that I am now running out of options short of doing a factory reset?

Offline Boggin

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Re: Need help with corrupt files please
« Reply #16 on: September 10, 2016, 09:39:06 AM »
Let's see if the OS is repairable first.

Enter this cmd to see what it reports -

dism /online /cleanup-image /checkhealth

If that says it isn't then it's a factory reset or reset Win 10.

If it says it is repairable then section 6 in this article with hyperlinks will show you how to run the dism source cmd -

http://www.tenforums.com/tutorials/7808-dism-repair-windows-10-image.html

Which antivirus program are you using ?

If it's a 3rd party one then it may be best to disable or uninstall while you are doing this.

Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #17 on: September 11, 2016, 07:28:32 AM »
This Happens, tells me the Drive is reparable though, am I just not doing it right?
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

The component store is repairable.
The operation completed successfully.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>

I am using Avira antivirus and had it disabled during this process, does this help?

Offline Boggin

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Re: Need help with corrupt files please
« Reply #18 on: September 11, 2016, 09:01:40 AM »
Try changing wim to esd and is H where it is ?

Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #19 on: September 11, 2016, 11:36:44 AM »
Try changing wim to esd and is H where it is ?
Done that, throws out the same error, and yes I've mounted It to a DVD.

Offline Boggin

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Re: Need help with corrupt files please
« Reply #20 on: September 11, 2016, 12:11:08 PM »
Have you tried a Check for updates to see if there are any that will fix the problems ?

When you mounted the image, did it auto allocate it to Drive H: ?

I don't have my Win 10 machine at the moment to check out the mount operation to see what that does.

Try these commands again -

sfc /scannow

If that runs and reports corruption then -

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorhealth

sfc /scannow

If the restorehealth cmd returns that error again, if a sfc /scannow will run and if that still reports corruption, copy & paste this cmd to the command prompt -

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt

That will produce a file icon onto the desktop which when double clicked will open in Notepad but you can .zip the file icon and attach that.

NB - Before you run SFCFix.exe you must first run a sfc /scannow as it requires a CBS log work on.



Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #21 on: September 12, 2016, 12:31:58 PM »
Have you tried a Check for updates to see if there are any that will fix the problems ?

When you mounted the image, did it auto allocate it to Drive H: ?
Yes

sfc /scannow
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection could not perform the requested operation.

C:\WINDOWS\system32>

dism /online /cleanup-image /startcomponentcleanup
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>dism /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[===========                20.0%                          ]

Error: 6801

Transaction support within the specified resource manager is not started or was shut down due to an error.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>

dism /online /cleanup-image /restorehealth
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>
C:\WINDOWS\system32>
sfc /scannow
Same as above

If the restorehealth cmd returns that error again, if a sfc /scannow will run and if that still reports corruption, copy & paste this cmd to the command prompt -

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt


That will produce a file icon onto the desktop which when double clicked will open in Notepad but you can .zip the file icon and attach that.

NB - Before you run SFCFix.exe you must first run a sfc /scannow as it requires a CBS log work on.

Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #22 on: September 12, 2016, 12:49:31 PM »
Also this, thanks so much for all this help

Offline Boggin

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Re: Need help with corrupt files please
« Reply #23 on: September 12, 2016, 01:15:46 PM »
I can't open that sfcdetails.7z but the rest looks a mess with none of the repair tools being able to function.

See if this upgrade now button will work https://www.microsoft.com/en-gb/accessibility/windows10upgrade

Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #24 on: September 12, 2016, 01:49:46 PM »
I can't open that sfcdetails.7z but the rest looks a mess with none of the repair tools being able to function.

See if this upgrade now button will work https://www.microsoft.com/en-gb/accessibility/windows10upgrade

This gives me an error, code 0xc1900107

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Re: Need help with corrupt files please
« Reply #25 on: September 12, 2016, 02:17:31 PM »
The forum went all to hell so I'm having to retype this.

Can you try that again with your antivirus program disabled.

A fix for that error is to delete the $WINDOW~BT folder but that will have your previous OS in if it's still there and deleting that could prevent you from reverting to your previous OS or resetting Win 10.

If you still get that error then a revert is the only option that I think you have left with none of the repair tools working.

Offline SkootenBeeten1396

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Re: Need help with corrupt files please
« Reply #26 on: September 13, 2016, 12:08:34 PM »
The forum went all to hell so I'm having to retype this.

Can you try that again with your antivirus program disabled.

A fix for that error is to delete the $WINDOW~BT folder but that will have your previous OS in if it's still there and deleting that could prevent you from reverting to your previous OS or resetting Win 10.

If you still get that error then a revert is the only option that I think you have left with none of the repair tools working.

Trying again without the antivirus gave me the same error, sorry.
I don't think I'd like to delete that folder, as that then leaves me without an option to revert, thanks so much for all your efforts, and on a final note, do you think the problems I've been having will affect resetting or reverting?

Offline Boggin

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Re: Need help with corrupt files please
« Reply #27 on: September 13, 2016, 12:58:43 PM »
I don't know if they will affect your ability to revert, but instead of deleting that folder, you could rename it and try that download button again.

That way it will remain intact should you still only have the option of reverting.

However if it has been more than 30 days since you activated Win 10 then that folder may no longer be present which means you will not be able to revert.

The only option then would be to reset Win 10.

Go Start - Settings - Update & Security - Recovery and see what options it allows you.

 

anything