Author Topic: The server the document is stored on may not be responding.  (Read 343 times)

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Offline KevinGa

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The server the document is stored on may not be responding.
« on: November 15, 2017, 11:32:31 AM »
I noticed that Office 2016 does not work very well with my Excel file. I have one document in which i have inserted various tables and diagrams that no longer open properly when i access the document.
Error message: The server the document is stored on may not be responding.
How can i remove the error or what should I do?

Offline Boggin

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Re: The server the document is stored on may not be responding.
« Reply #1 on: November 15, 2017, 02:46:43 PM »
I don't use Office or Excel but from a Google it would seem to follow an Office update, in which case, trying your restore points in Safe Mode may help.

This article also seems to have some useful suggestions - https://community.esri.com/thread/204526-the-server-the-document-is-stored-on-may-not-be-responding

Offline KevinGa

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Re: The server the document is stored on may not be responding.
« Reply #2 on: November 17, 2017, 01:40:00 AM »
Thanks for your help

Offline Boggin

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Re: The server the document is stored on may not be responding.
« Reply #3 on: November 17, 2017, 02:37:29 AM »
So did either resolve your problem ?

Offline samcase

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Re: The server the document is stored on may not be responding.
« Reply #4 on: November 18, 2017, 08:49:40 AM »
There are more than one reasons for the occurrence of such error messages. Here they are:
Excel file is located on a server that is currently unavailable.
When you try to open a damaged or corrupted Excel file.
You donít have sufficient permission to access the file.
For better suggestion on issues related with Excel have a look to this thread: OnlineFile.Repair.Excel