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Main Forum => Tweaking.com Programs & Site Help & Support => Topic started by: pjamme on November 26, 2017, 05:43:41 AM

Title: Kaspersky Says bat file is Trojan?
Post by: pjamme on November 26, 2017, 05:43:41 AM
Windows 10 Pro 64bit.
When I click on the button to reboot into Safe Mode in the Free version of Tweaking.com, Kaspersky Total Security gives me a warning that a bat file in Windows\Temp is a Trojan.
Does Tweaking.com create a bat file here?
And it does not go into Safe Mode either.  I tried rebooting holding down the shift key and it doesn't go into Safe Mode that way either.  I even tried the old way by tapping the F8 key when rebooting, no Safe Mode.
I ran Tweaking in regular mode and it hung on step 8 for Sahdowcopy for three hours before I stopped it.
Title: Re: Kaspersky Says bat file is Trojan?
Post by: Boggin on November 26, 2017, 08:49:38 AM
I've had my Norton Security kick out the repair program's .exe before now and had to add www.tweaking.com to the exclusion list.

There is a file in Temp which I think relates to the system tray icon but it is a false positive for Kaspersky to snag it.

You can add www.tweaking.com to Kaspersky's list by following the steps in this article.

https://support.kaspersky.co.uk/11444

See if you can then boot into the advanced boot options either through the program or by pressing and holding Shift throughout a restart.
Title: Re: Kaspersky Says bat file is Trojan?
Post by: kk159 on November 27, 2017, 07:32:59 PM
I remember my Kaspersky reported a similar file when booting to safe mode

You can submit the file as a false positive here:
https://virusdesk.kaspersky.com/
Title: Re: Kaspersky Says bat file is Trojan?
Post by: Boggin on November 28, 2017, 01:33:08 AM
I remember my Kaspersky reported a similar file when booting to safe mode

You can submit the file as a false positive here:
https://virusdesk.kaspersky.com/

Thanks for the link.
Title: Re: Kaspersky Says bat file is Trojan?
Post by: pjamme on November 28, 2017, 06:10:02 AM
Yes thanks for the link.
Unfortunately I deleted the file, so cannot submit.  Although Kaspersky still shows it as a warning.
Going to run Tweaking again to see if it re-appears.