Messages

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Tweaking.com Support & Help / Topic: Broken apps issue (Read 405 times)

« on: March 17, 2016, 02:04:18 pm »

Hi all:

Just wanted to know whether any further work on the Powershell commands for this issue has been tried. Now that Windows 10 is being forced down everyone's throat, I am sure more people will have this issue.

I have done all I can with MS support, and tried reinstalling Windows 10 several times. Several of the Metro Apps are still not functioning and the Store is non-existent. This wouldn't vex me so much, but every update seems to break my file associations and reverts some files back to the broken Metro Apps (e.g. photos)

MS contends my Latitude is not "Windows 10 Certified," I am saying I had zero choice when the upgrade occured and again when Threshold 2 shattered my Metro Apps and App Store.
Hope all is well with everyone....

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Tweaking.com Support & Help / Re: New (Old) topic - Broken app store

« on: January 14, 2016, 08:31:39 pm »

yeah still not working i tested the update last night and we need a threshold update i think before Microsoft realizes it..

Thanks. Feel free to delete the thread if you want. I will monitor the updates. My last contact with MS Windows Answers was less than fruitful 

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Tweaking.com Support & Help / New (Old) topic - Broken app store

« on: January 14, 2016, 03:33:27 pm »

Hi

I note that the new build still skips app store repair. Has anyone seen/heard anything from MS on this bug? I am running 1/2 of Windows 10 Pro with most of the apps (and useful ones too darn it) unable to initialize and the App Store non-existent.

If we're still in limbo so be it...the older topic got locked so I am looking for an update here

Many thanks

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Tweaking.com Support & Help / Re: Broken apps issue

« on: December 11, 2015, 10:02:56 am »

windows 10 (1511) 10.0.10586 Tested to still have this issue.

Thanks Julian. I doubt much will happen in the 10586.XX updates. I could be wrong -- I often am...like about upgrading for instance.

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Tweaking.com Support & Help / Re: Broken apps issue

« on: December 10, 2015, 02:37:45 pm »

Hi Shane, I was going to PM you, but figured you don't accept them for peace of mind issues ...

I hope this finds you well -- try looking up Coffee Labs Roasters in Tarrytown, NY...great coffee. I'll send you some if you like.

With regard to the Powershell fixes for App Store registration and Metro Apps installation, I am running into a roadblock wirh Microsoft Answers tech support. To wit - MS is defaulting to its position that if the host computer was not certified for Windows 10 by the manufacturer, any artifact in the Win 10 installation is the product of incompatibility rather than a bug in Win 10. Despite my protestations that Win 10 worked like a champ before the Threshold 2 update, MS is not recognizing the App Store/Metro Apps as a "known issue." I have a Dell Latitude and its signed drivers are damn near identical to another model that was certified by Dell. I have ZERO other compatibility issues running rendering software and certain image processing testing applications...so who's zooming who here?

I've poked around the Registry Keys for the Apps and got hopelessly lost comparing working vs. non-working apps. The Store itself is there but somehow not reachable...

Anyway, that's my update. If I get some actual NAMES from the Windows Answers crew (one of them installed Tweaking.com to fix the issue), I'll try to persuade him or her to review the notes I've compiled and reach out to you if that's OK.

Be well. Rock on...get some sleep! 

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Tweaking.com Support & Help / Re: Broken apps issue

« on: December 07, 2015, 07:49:11 pm »

It sounds more like the tech you talked with wasnt aware of the new powershell bug I found oon the newest build and so the auto answer when they cant figure it out is to either tell you to reinstall or place the blame else where.

Keep in mind many of the techs there are just people working to pay their bills, reading out of a book for the answers and can only go so far. The techs who know more and can do more get moved higher up and so on. So unless you somehow got to the holy grail of tech support they wont do much. A lot of them are good techs, hard workers, others, well not so much, we are all humans after all

But I really think this bug needs to be made more aware. Far as I know I am one of the first who found it because the command was used in my repair program, so thats why i am not sure they know about it yet, they are running the commands themselves and see the problem but dont realize it is the command doing it. I post proof and how to repeat it, but I dont know any one at MS who would listen to me lol

Shane

Hi Shane: Thanks for the shout out. I definitely understand the limitations of the initial level of Tech Support. They try hard, but aren't really given a lot of leeway in what they can do. I made it to the next level of support and we worked pretty hard at trying to get the Win 10 App Store and Metro Apps working. In fact, it was that upper level Support person who installed Tweaking.com WR  (what a great program!) He read your notes going from 3.6.4 to 3.6.5 and we recreated the errors....so SOMEONE in MS has seen the Store/Apps issue and the steps used to correct the issue and the inability of the powershell scripts to successfully repair the problem. I've trolled several Forums with the results and everyone (so far) has no other solution other than the Powershell scripts created to repair the Store/Apps back in August/Sept 2015.

The "not certified" cop out is reasonable except that MS pushed the Win 10 upgrade to any computer that passed the initial compatibility test. As far as I know, there were no cautions about proceeding with the upgrade ONLY if the computer mfr was supplying complete Win 10 compatibility. A simple LUT would tell the installer whether the computer was on the list, not on the list, or specifically excluded from Win 10 support. It's not as if MS wasn't snagging data when they pre-positioned 3 GB of installation files.

Anyway, thanks for your continued hard work for us all. My wounded warrior will run the applications I need for work. I am just missing the complete Win 10 experience.

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Tweaking.com Support & Help / Re: Broken apps issue

« on: November 29, 2015, 09:57:45 pm »

While I am not surprised at this, Windows Answers Tech Support decided to throw the "Computer not certified for Windows 10" wildcard at me after 5+ hours of phone and chat support. Dell, like most manufacturers, did not go back too far in its models to perform full Windows 10 certification -- even for the Latitude series of business laptops like my E6320. It's understandable, certification testing for drivers compatibility is not a simple task.

So despite having passed compatibility tests when the upgrade from Win 7 Pro was pushed, and the fact that Windows 10 worked like a champ until Threshold 2 was foisted off on an unsuspecting public, the broken AppStore and Win 10 Apps are now certification issues. So MS is saying that despite promoting the daylights out of the Windows 10 Upgrade to most every computer, their compatibility tests are not to be trusted. Sounds a bit sketchy to me.

I am mostly annoyed -- I have no driver compatibility issues running programs, using printers and other devices. I just have some missing Win 10 Apps that I thought were pretty cool when I first started using Win 10 in September. Hope the Powershell fixes can get some traction...anything I can do to help, send me a message 

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Tweaking.com Support & Help / Re: Broken apps issue

« on: November 27, 2015, 06:10:49 pm »

Hi All: I share the pain of broken App Store and Win 10 Apps. Upgrade from Win 7 Pro to Win 10 Pro went smoothly, and both the App Store and the Win 10 Apps worked before the dreaded Threshold 2 Update. I spent well over 4 hours with Windows Answers tech support (in fact one tech installed Tweaking repair app). MS finally threw up its hands and said "beat the %&#@ out of me." During theses support sessions, the Win 10 Pro ISO was installed, so going back to Win 7 Pro is not an option

I did a cursory search on the Store/App issue and find that it's not just me (yay).The common thread for broken Store and Apps is that it occurs in computers upgrading from an older OS and that no Powershell operation seems to fix the issue.

I am on Windows 10 Pro Version 1511, Build 10586.14 -- MS has pushed an update a day since Threshold 2 it seems.

All of my  user-installed applications work perfectly. Windows 10 Cortana, Calendar, Groove Music and Movies and TV are operational. The remainder of the Win 10 apps flash once and then report an error. The App Store flashes but does not launch.

I guess the mantra is hurry up and wait for MS to determine whether a fix is possible. The ONLY option offered to me was a clean install, thus wiping my installed applications and setting along with any associated data. I can live with a "wounded" version of Win 10 Pro, but I would obviously prefer the OS to be fully functional.