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General Computer Support / Windows 8.1 updates hanging
« on: May 17, 2015, 06:43:32 am »
Dear forum,
I wonder if you can help. My windows 8.1 updates started to fail last Thursday, the updates fail but after doing the recommended fix that windows suggests (using the dism tool restorehealth, fails after 80%) the updates just hang and never complete. Note the Dism tool when ran manually, fails with an error 1726 "The remote procedure call failed".
I checked the RPC was started ok.
I since ran the Tweaking.com windows repair tool (pro version) and this also fails dism, I noticed on test 29. here is the output below. Note I ran the Tweaking repair tool in both Safe mode and booted up in normal mode. The results are the same regardless.
Note I ran the SFC within the tool this also fails.
"Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Error: 161
The specified path is invalid.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Error: 1726
The remote procedure call failed.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"
I have also tried a tool I saw in this forum the SFCfix, but this tool said there were no error reported. Lastly I tried recovering to the earliest check point available, but the results are the same.
Any help or advise would be greatly appreciated, I have attached the dism log in case it helps.
Many thanks for your help
Regards
Kevin
I wonder if you can help. My windows 8.1 updates started to fail last Thursday, the updates fail but after doing the recommended fix that windows suggests (using the dism tool restorehealth, fails after 80%) the updates just hang and never complete. Note the Dism tool when ran manually, fails with an error 1726 "The remote procedure call failed".
I checked the RPC was started ok.
I since ran the Tweaking.com windows repair tool (pro version) and this also fails dism, I noticed on test 29. here is the output below. Note I ran the Tweaking repair tool in both Safe mode and booted up in normal mode. The results are the same regardless.
Note I ran the SFC within the tool this also fails.
"Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Error: 161
The specified path is invalid.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Error: 1726
The remote procedure call failed.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"
I have also tried a tool I saw in this forum the SFCfix, but this tool said there were no error reported. Lastly I tried recovering to the earliest check point available, but the results are the same.
Any help or advise would be greatly appreciated, I have attached the dism log in case it helps.
Many thanks for your help
Regards
Kevin