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General Computer Support / Windows Repair Showing windows vista on my windows 8.1

« on: May 04, 2015, 04:21:53 pm »

I've been having major issues with my Dell Inspiron 7345 (?) 2 in 1 tablet with windows 8.1, 64 bit, purchased March 2015. About a month ago, my touchscreen started behaving erratically and would start opening and closing apps, my screen would flicker and touchpad and keyboard would stop working. I ran eset, mini tool box, cc cleaner, junk ware removal per instructions from bleepings moderator. I know the basic functions of a computer so I'm not quite sure what exactly these found although I posted them, but after a few days and before I could get a response from them, i was having trouble with my internet connection and security programs, and a computer that I felt someone else was running. I posted to bleedings forum the update to ask if I should try restoring the computer. The moderator said to go ahead because something might be cutting up the registry keys. So I tried to restore to factory setting but was unable to. It kept saying to install a disc needed to be inserted for my system. Another strange thing is files started showing up from a previous computer I had that had an infection. I donated the computer after the drive was wiped clean, and the accounts on my new computer are different so I don't know whats is going on. I ran your windows repair last night and it found a system 32. Im posting it here. I am not sure if its safe to run the repairs. Please advise. I would be greatly appreciated.