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Topics - Adam

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General Computer Support / Problem with updates in Windows 8.1
« on: July 14, 2015, 07:35:55 pm »
For some time I had a problem with updates. Windows is downloading and trying to install them but upon restart I get the message that the system was unable to install updates and all the changes are reverted. The error code for failed updates is 8007371c.
I have tried a tool built into Windows 8.1 to repair updates I also used online Microsoft Fix It tool.  Both reported that the repairs were successful but the problem continues.
I did a pre-scan with Windows Repair which showed three potentially corrupted files.
Two of them were CAT files, one was MUM file. I rescanned with pre-scan choosing the option to add CAT files which appeared to fix the MUM file.
The last pre-scan shows 2 CAT files that appear strange and different than any other file in the Packages folder (they also do not have any corresponding MUM files).
I am attaching 2 pre-scan logs and an image of the Packages folder where these 2 files can be seen.

Any help about what to do with the 2 corrupted files will be highly appreciated.

P.S. I also attempted to repair a Component Store using the Windows Repair section for Repairs and the log gives the message:
 Error:0x800f0906.
The source files could not be downloaded. Use the "source" option to specify the location of the files that are required to restore the feature.

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