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Messages - Boggin

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Computer Help / Re: Run common repairs and have some questions
« on: July 14, 2018, 07:11:36 AM »
I tried 4.0.23 yesterday and it didn't create one for me in Win 10 on one machine - I've yet to try it on my other Win 10 and 7 machines.

As well as a continuing mmc.exe error, I've passed these onto Shane.

Okay - I assume you are using the Pro version as you are using it commercially ?

It's good that you have something to fall back on - I usually create a Macrium system image before trying the program out.

What was the reason you ran the repair program ?

JFI - I'd read that someone had managed to get into the advanced boot options by tapping SHIFT as he switched on but having just tried it and found it didn't work for me, so probably wouldn't for you either.

The alternative would be to boot up with Win 10 install media and navigate to the Install window and select Repair your computer which would get you to the advanced boot options to select System Restore.

It's always handy to have a Win 10 install disk or USB which you can create after reading the instructions at

Can you see if tapping SHIFT as you switch on will get you to the advanced boot options to use the System Restore option - hopefully you will have a restore point you can use.

Win 10 has moved on since WR v 4.0.16 so it could have been a permissions problem that is stopping you from booting up.

The current version is 4.0.23 which takes into consideration the changes in Win 10 as it is updated.

Computer Help / Re: Maybe virus!
« on: July 13, 2018, 08:09:24 AM »
Thanks for the update.

Fortunately it sounds like you had just picked up adware rather than an infection.

Computer Help / Re: Maybe virus!
« on: July 13, 2018, 03:08:32 AM »
Malware removal is a specialised subject and while we do have a member on here who is such, but resides on the forum.

I would advise you to register either on the forum or the forum and open a thread in the relevant section where you will receive the expert help that you require.

Computer Help / Re: lost files
« on: July 12, 2018, 01:37:50 AM »
Go for the same make and part number that Speccy gives for the other modules.

I've just noticed an error in one of my replies in that the notch is on the left and not the right.

Let's hope that has done the job and thanks for the update.

The proof will be if the repair holds after subsequent restarts.

I'm sure Shane will appreciate your support by you getting the Pro version.

I don't have an answer for the Quicken problem unless it associated with the Permissions problem, but if a program isn't performing the way it should, then an uninstall/reinstall of it usually does the trick.

Not sure if the permissions problem could be a corrupt profile but instead of going to the extreme of a wipe and reinstall, see if a repair install will resolve the permissions problem.

This doesn't affect personal stuff or installed programs but you will need Win 10 install media.

You can create an install DVD or USB after reading the instructions at

When you've done that and with the machine booted up, open Windows Explorer - This PC - insert the install media and double click on its drive.

This will start the process if using a DVD but will open to the files when using an USB where you would then double click on setup Application.

It defaults to keeping your stuff during the process and this takes about 3˝hrs on my Win 10 machines.

Computer Help / Re: lost files
« on: July 11, 2018, 04:55:18 AM »
I once did a chkdsk /f on one of my laptops which reported a number of bad sectors, but after restoring with a system image for which  I can't remember now, when I ran another chkdsk /f, that came back clean.

As hardware as always trumped software, I was at loss as to how that happened.

I took the word of HDS over the other methods I'd used because the number of bad sectors were spiralling which each HDS test.

That HDD was a 640GB one with quite a lot of free space on it, but because I wasn't experiencing any symptoms of a failing HDD, I didn't know where HDS was finding these bad sectors.

Anyway, I decided to err on the side of caution and replace it.

You can pre-empt a failure by ensuring you have a system image and a system repair disk to boot up with should you need to image a replacement HDD.

You haven't said how you knew you had a bad RAM module.

I appreciate your explanation.

12 Programs & Site Help & Support / Re: REPAIR-MAIN
« on: July 10, 2018, 01:19:14 AM »
Okay :)

I just don't understand what you are wanting to achieve - if the tablet isn't in use then you don't need anything to be still active.

I only use laptops but when I'm done I shutdown and switch the power off at the wall - I don't use Hibernate and have that turned off.

Why would you want the USB ports to remain active when you are carrying the machine around ?

Do the USB ports remain active when you use Windows power options to turn off the display ?

Sorry to hear about your experience with Dell Support and you're right, it can depend upon the expertise of the tech you get and the same applies to MS techs.

Does the tablet have its own option to time out the display ?.

I've never used Win 8.1 or owned a tablet but Windows has its own power options to dim or turn off the display.

It may be the Nirsoft program that is in conflict with the video drivers - have you tried it without that utility ?

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