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Messages - Boggin

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Computer Help / Re: Awesome new virus javaws
« on: April 16, 2015, 08:31:28 AM »
The Java updater could be in the Startup menu/Services of msconfig as after updating Java I go into there and uncheck it.

It seems to have run amok on your machine.

I find someone on another forum keeps me informed of any Adobe or Java updates  :cheesy:

Computer Help / Re: Cant download anything
« on: April 16, 2015, 12:49:34 AM »
Thanks for that info.

Do you have a friend or relative where you could try your laptop on their Internet ?

Another source could be either a local library or Internet café.

From a couple of Google links regarding that WU error code, they suggest that SP1 hasn't been properly installed and downloading it again.

While you say you have SP1 does it say that when you right click on Computer or My Computer then click on Properties ?

The final solution for WU Error 80073701 is either a repair install, reinstall or a factory reset.

If it will let you reinstall SP1 and that doesn't do it, check to see what a sfc /scannow now comes up with.

If it reports that it is unable to repair some files, you can copy & paste the CBS log from Notepad to the Reply box after executing this command -

findstr /c:"[SR]" Cannot %windir%\logs\cbs\cbs.log > 0 & notepad 0

If they mean a factory reset then I think you should consider that.

Computer Help / Re: 3 Windows Updates that will not install (Solved)
« on: April 15, 2015, 01:49:22 PM »
That's great news Derrick and thanks for the update.

Computer Help / Re: Notebook freezes
« on: April 15, 2015, 07:33:15 AM »
That's the problem with such a long thread, you forget what's gone on before.

I don't have time to go back through the thread at the moment, but have you tried chkdsk without any parameters ?

If you can back up your personal stuff and create a full external system image as a fall back, I guess you could go ahead with a factory reset.

Computer Help / Re: Cant download anything
« on: April 15, 2015, 01:49:37 AM »
Dialup is before my time  :smiley: so I'll leave that to Shane or others.

It would be difficult to take a desktop to a friend's which is why I asked if you are using a desktop or a laptop.

Do you have any other devices that use the Internet ?

Can you give us the info I'd asked for in my previous post and how long does it stay up before going down ?

This could still be an ISP problem, so have you reported the fault to your ISP ?

Computer Help / Re: Create system repair disk
« on: April 15, 2015, 01:38:06 AM »
If you have used Windows support then I would assume you have used the recdisc command, but if you haven't, boot up into the Advamced Boot options (usually by tapping F8 as you switch on) and select Safe Mode with Command Prompt.

I normally use a DVD-R rather than a RW disc but if RWs have worked okay for you then continue.

Insert the disc then at the prompt enter recdisc

This should correctly identify the CD/DVD drive then follow the prompts.

Remove the disk when completed and to exit the Safe Mode enter shutdown or shutdown /r

The latter will reboot the machine back into normal mode.

If you still get any errors then I think it would be a factory reset, but Shane may have another workaround.

Computer Help / Re: Need help placing java .dll files in Firefox
« on: April 15, 2015, 12:47:36 AM »
Either of the two options in have proven successful with problematic icons which you can try, but I think I would restore to prior the Java and Flash problems to see if the favicons are reinstated.

I also find Anvi Browser Repair Tool useful for sorting out problems with browsers

Click on either of the applicable icons in the left pane and you'll see what is default reset.

You can then retry the Java updates.

Computer Help / Re: Notebook freezes
« on: April 14, 2015, 04:29:12 PM »
Just going back through the thread - you could perform a chkdsk /r to see what that reports.

I think you would view its report in Vista as you would in Win 7 and this is found in Event Viewer.

Go Start - type eventvwr and press enter.

When it has read the logs expand Windows Logs, click on Application/Action/Find then type chkdsk or wininit into the Find box.

Cancel the Find box and read the log in the scrollable window.

Primarily you will be looking for any KBs in bad clusters.

If that comes back clean as well as saying it has fixed everything and no further action necessary, then see how it runs but as you have an OEM machine, you may have a Recovery partition which will allow you to factory reset the laptop after backing up all of your personal stuff.

Computer Help / Re: Need help placing java .dll files in Firefox
« on: April 14, 2015, 04:03:33 PM »
Hi Shane - no help this time but did learn about another problem  :cheesy:

JFI - Java v8 u4.5 released today.

copy c:\sethc.exe c:\windows\system32\sethc.exe


Computer Help / Re: Need help placing java .dll files in Firefox
« on: April 14, 2015, 01:07:46 AM »
I have both Java versions should I want to run IE in 64 bit mode but have always installed Java using IE.

FF has picked those up so I've never had to download any special Java plug-in as you have to do for Flash Player for FF and I've never had or heard of the problem you've had.

Which Java version did you install first ?

I always use the See all Java downloads link then install the Windows Offline 32bit version before the 64 bit one.

Computer Help / Re: Cant download anything
« on: April 14, 2015, 12:57:58 AM »
We need some more details such as the version of Windows you are using and how do you normally connect to the router - wired or wireless ?

If using wireless can you connect when using an Ethernet cable ?

Are you using a laptop or desktop ?

As you can't connect in Safe Mode with Networking, that would suggest system files, drivers or the modem/router rather than an infection.

Are all of the lights on the modem and/or modem/router green - there should be 4 if using wireless and 5 when wired.

Let's try a power cycle first.

Switch off the modem, router (if separate modem and router), the computer and disconnect all cables for a couple of minutes.

Reconnect the cables then switch just the modem on (if applicable), wait for all of the lights to come on and then do the same for the router and then switch the computer on to see if you have a connection.

If you still don't have a connection then try these commands from the Command Prompt run as an administrator, but we'll need the info requested before we can look at other possible solutions if needed.

netsh winsock reset catalog

netsh int ip reset resetlog.txt

ipconfig /release

ipconfig /flushdns

ipconfig /renew

ipconfig /registerdns


Now reboot and check the connection.

Computer Help / Re: Need help placing java .dll files in Firefox
« on: April 13, 2015, 05:02:20 PM »
I found the Plug-in Container in the FF Folder in Program Files (x86) but nothing happened when I tried to open it.

I didn't understand the first article you had linked either, but it's weird that Java isn't showing in your Plug-ins.

I think I'd start by uninstalling/reinstalling FF but I don't know how you would back up your bookmarks if any - I just have FF as a spare browser and use IE 10.

After the reinstall check the plug-ins again and if necessary, reinstall Java.

Computer Help / Re: Replacing Bad Service Packs
« on: April 13, 2015, 08:26:48 AM »
What error messages are you getting to learn these KBs are missing ?

If they are no longer listed in Installed Updates then go to Windows Update and do a manual Check for updates where they should present.

Alternatively you can Goole the KB numbers to get the direct MS download links for your version of Windows.

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