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77
General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 07, 2017, 10:56:51 am »
0xFC: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Usual causes: Device driver
Have you uninstalled your torrent client(s) yet? If not, please do so now.
Time for Driver Verifier, this is designed to stress the drivers and BSOD with a verified dump when it finds a suspicious one. Setting up DV can cause a PC to be unbootable so you need to read and follow the instructions carefully.
Usual causes: Device driver
Have you uninstalled your torrent client(s) yet? If not, please do so now.
Time for Driver Verifier, this is designed to stress the drivers and BSOD with a verified dump when it finds a suspicious one. Setting up DV can cause a PC to be unbootable so you need to read and follow the instructions carefully.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 07, 2017, 04:17:10 am »
IE? No messages from SmartScreen that would account for it, Tom?
(I think SmartScreen on Creator's edition goes a step further than just 'protecting' IE/Edge and tries to cover other browsers as well. Not sure though and I'm not going to install it anytime soon to test
.)
(I think SmartScreen on Creator's edition goes a step further than just 'protecting' IE/Edge and tries to cover other browsers as well. Not sure though and I'm not going to install it anytime soon to test
.)
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 07, 2017, 02:11:47 am »
Here's the same dump zipped.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 07, 2017, 12:15:23 am »
Thanks, core details (hardware drivers, loaded System drivers, Services) look good 
Nothing there jumping out at me, seems to be a solid base.
Running software:
Reimage - I'd not use this, my experience/testing of it showed it using scareware tactics, I belive it's unreliable and could easily cause more issues than it claims to be able to 'fix'. If you can revert any changes already made by this, please do so and then uninstall it completely.
Chrome: just be aware that running Chrome in the background might cause issues whilst gaming, I rarely use it and it's hardly ever installed here but I did have some *interference* from somewhere during a gaming session several months ago. Chrome was the only 'different' software running, with just four tabs open. I've not had those issues before or since and my default browser (Pale Moon) is almost always running with 50+ tabs and 1.6-3+GB memory in use over sessions that might have very long (4-19+ days) uptimes.
Other than the BSOD issues, WER (Windows Error Reporting) has only logged issues with your torrent software (uninstall and try a different software?) and Chrome, so far.
So, apart from Reimage, it looks pretty good to me.
EDIT:
I've delved deeper into the WER for the BSOD types and checked those against John Carrona's (usasma) database to check for any causes that might be common to all the BSOD's. Apart from the latest 0x139 (which might be a torrent client using too many connections), all the others listed in the WER could be down to the same 'bad' driver:
0x139:
???? but might be torrent software here, see https://support.microsoft.com/en-us/help/2883658/-0x00000139-stop-error-on-a-windows-server-2012-based-computer-that-has-many-tcp-connections
0x7f:
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
0x3b:
System service, Device driver, graphics driver, ?memory
0xa:
Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
0x1e:
Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
0xd1:
Device driver
Use the PC normally for the next few days/week or so, if you do have another BSOD, collect and attach the new dump(s) and fresh MSInfo data and attach them to a reply. Then read and follow carefully the steps here for using Driver Verifier, we need to stress the loaded drivers to see if there's still a bad/suspect one loading.
Nothing there jumping out at me, seems to be a solid base.Running software:
Reimage - I'd not use this, my experience/testing of it showed it using scareware tactics, I belive it's unreliable and could easily cause more issues than it claims to be able to 'fix'. If you can revert any changes already made by this, please do so and then uninstall it completely.
Chrome: just be aware that running Chrome in the background might cause issues whilst gaming, I rarely use it and it's hardly ever installed here but I did have some *interference* from somewhere during a gaming session several months ago. Chrome was the only 'different' software running, with just four tabs open. I've not had those issues before or since and my default browser (Pale Moon) is almost always running with 50+ tabs and 1.6-3+GB memory in use over sessions that might have very long (4-19+ days) uptimes.
Other than the BSOD issues, WER (Windows Error Reporting) has only logged issues with your torrent software (uninstall and try a different software?) and Chrome, so far
.So, apart from Reimage, it looks pretty good to me.
EDIT:
I've delved deeper into the WER for the BSOD types and checked those against John Carrona's (usasma) database to check for any causes that might be common to all the BSOD's. Apart from the latest 0x139 (which might be a torrent client using too many connections), all the others listed in the WER could be down to the same 'bad' driver:
0x139:
???? but might be torrent software here, see https://support.microsoft.com/en-us/help/2883658/-0x00000139-stop-error-on-a-windows-server-2012-based-computer-that-has-many-tcp-connections
0x7f:
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
0x3b:
System service, Device driver, graphics driver, ?memory
0xa:
Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
0x1e:
Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
0xd1:
Device driver
Use the PC normally for the next few days/week or so, if you do have another BSOD, collect and attach the new dump(s) and fresh MSInfo data and attach them to a reply. Then read and follow carefully the steps here for using Driver Verifier, we need to stress the loaded drivers to see if there's still a bad/suspect one loading.
81
General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 01:46:39 pm »
Sorry, my bad, NFO it is. I was on autopilot, .ARN would be a possible follow up step using Autoruns.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 01:21:55 pm »
No, it would take me forever to make sense of that, I'd probably give up first.
Can you save it as the default .ARN type and zip/attach that, please.
Can you save it as the default .ARN type and zip/attach that, please.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 12:31:26 pm »
Search for it - System Information or msinfo32 - and run it (as Administrator, maybe), it's likely to be in Windows/System32.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 11:15:32 am »
Ah yes, you're also battling the vagaries of Creator's Update, keep notes on anything unexpected/unusual.
Can I have the MSinfo32.arn data next?
Can I have the MSinfo32.arn data next?
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 10:29:23 am »
Hmm, doesn't quite read like the terminology I was expecting but I've not had an ATI/AMD card in use here since late last year, so I can't check. See how it looks after a reboot.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 10:15:03 am »
Good work
Yes, I was referring to the Unlocker: "The fantastic 3TB+ Unlocker... " but all I have for data is the dump, which lists the driver, AsrVDrive.sys.
Start up CCC/Crimson and uninstall everything there that isn't required - most users only really need the drivers.
Okay, next step: run MSiNFO32 and click on each section/subsection to make sure they're all fully populated with data (there will probably one or two subsections that won't contain anything). The Windows Error Reporting at the end is one of the slowest, click your way down through the list and wait on WER until it's populated then Save As the default .ARN type, zip that and attach it, please.
Yes, I was referring to the Unlocker: "The fantastic 3TB+ Unlocker... " but all I have for data is the dump, which lists the driver, AsrVDrive.sys.
Start up CCC/Crimson and uninstall everything there that isn't required - most users only really need the drivers.
Okay, next step: run MSiNFO32 and click on each section/subsection to make sure they're all fully populated with data (there will probably one or two subsections that won't contain anything). The Windows Error Reporting at the end is one of the slowest, click your way down through the list and wait on WER until it's populated then Save As the default .ARN type, zip that and attach it, please.
87
General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 09:41:13 am »
There are some possibly buggy software/drivers installed that I'd like you to uninstall:
ASRock V Drive (driver=AsrVDrive.sys), shouldn't be necessary, you're on x64 and have UEFI:
"The fantastic 3TB+ Unlocker tool offers a tweak-friendly feature, breaking the limitation of 32-bit operation system that could only detect the hard disk within 2048GB. It also allows ASRock motherboards without UEFI Technology to take advantage of the hidden storage space on 3TB and larger HDDs, helping to fully utilize the wasted spaces." Same goes for any other ASRock utilities, uninstall them during troubleshooting.
HWiNFO64, fine in my experience but we need to rule out as many 3rd party drivers/filters as possible, can be reinstalled once troubleshooting is over.
uTorrent was the active process during the crash, it's possible that it's involved somehow, maybe Defender/SmartScreen picked up a 'suspicious' data string being received. Uninstall it during testing.
Ensure that you don't have any excess AMD/ATI dross loaded with CCC/Crimson, drivers only (without CCC/Crimson, if that's still possible!) if you can.
Make sure that CCleaner (or any other cleanup tool) isn't set to start or to remove minidumps, we need all the data/logs that we can - best to uninstall it/them during testing.
Basically, you need to run the System as slim as possible, if it isn't vital for the work/games that you use - uninstall it, or at least, make sure that it doesn't load on startup.
ASRock V Drive (driver=AsrVDrive.sys), shouldn't be necessary, you're on x64 and have UEFI:
"The fantastic 3TB+ Unlocker tool offers a tweak-friendly feature, breaking the limitation of 32-bit operation system that could only detect the hard disk within 2048GB. It also allows ASRock motherboards without UEFI Technology to take advantage of the hidden storage space on 3TB and larger HDDs, helping to fully utilize the wasted spaces." Same goes for any other ASRock utilities, uninstall them during troubleshooting.
HWiNFO64, fine in my experience but we need to rule out as many 3rd party drivers/filters as possible, can be reinstalled once troubleshooting is over.
uTorrent was the active process during the crash, it's possible that it's involved somehow, maybe Defender/SmartScreen picked up a 'suspicious' data string being received. Uninstall it during testing.
Ensure that you don't have any excess AMD/ATI dross loaded with CCC/Crimson, drivers only (without CCC/Crimson, if that's still possible!) if you can.
Make sure that CCleaner (or any other cleanup tool) isn't set to start or to remove minidumps, we need all the data/logs that we can - best to uninstall it/them during testing.
Basically, you need to run the System as slim as possible, if it isn't vital for the work/games that you use - uninstall it, or at least, make sure that it doesn't load on startup.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 08:26:48 am »
If you can see it to copy/paste it to your Desktop, it's not a hidden files/folders issue, it's probably Permissions - try moving the copy on your Desktop to your Documents folder, you should have Permissions to do (almost) anything there. Or try compressing it from the normal right-click options.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 08:08:08 am »
Hmm, doesn't really sound like a power issue, unless there's *something* happening in the background that adds some extra pressure occasionally. That doesn't mean I'd trust that PSU though
Can you copy that minidump to your Desktop then zip it and attach the zip, please? You might have to enable viewing of hidden files and folders to get to it.
Can you copy that minidump to your Desktop then zip it and attach the zip, please? You might have to enable viewing of hidden files and folders to get to it.
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General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 07:09:56 am »
Not sure which GX you have, there are 2 models, one certified 80Plus, the other 80Plus Bronze, different makers for each. The older 'white' 80Plus spec. model is pretty poor, from what I can tell. The later Bronze model should be better on most counts, if you have a good sample it might be adequate or better, a poor sample wouldn't be something I'd fit in a build like yours.
Was it bought new for the build or is it older? If it's older, it might be time to retire it. Can you borrow a good quality PSU that you can use for testing?
Can you explain what happens in the seconds before a crash, what programs/games are running, what screen resolution you use?
Yes, a screenshot of the main BlueScreenView output is needed You need to set Windows so that it collects minidumps and that it doesn't overwrite older dumps (waiting for a crash isn't required, start BSV and it will auto-load any dumps found).
Or use the collection routine/program here and attach the need logs/zipped folder.
A 0x139 crash as yours is can be very tricky to sort out but it initially looks more like a possible software/driver problem, more info/data needed.
Was it bought new for the build or is it older? If it's older, it might be time to retire it. Can you borrow a good quality PSU that you can use for testing?
Can you explain what happens in the seconds before a crash, what programs/games are running, what screen resolution you use?
Yes, a screenshot of the main BlueScreenView output is needed
You need to set Windows so that it collects minidumps and that it doesn't overwrite older dumps (waiting for a crash isn't required, start BSV and it will auto-load any dumps found). Or use the collection routine/program here and attach the need logs/zipped folder.
A 0x139 crash as yours is can be very tricky to sort out but it initially looks more like a possible software/driver problem, more info/data needed.
91
General Computer Support / Re: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!?
« on: June 06, 2017, 06:04:19 am »
Hi, guys.
The main list output from BlueScreenView with the BSOD codes from all the dumps in the top pane should prove useful to begin with.
I'd leave the temporary removal/disconnection of all non-essential hardware until after we've gained some idea of where the problem lies, commonly it's software - 3rd party drivers/filters or security software (whether currently installed or remnants of any previously removed).
Details of the PSU, make/model/wattage, etc., as well please
Is it all at stock speeds/voltages?
The main list output from BlueScreenView with the BSOD codes from all the dumps in the top pane should prove useful to begin with.
I'd leave the temporary removal/disconnection of all non-essential hardware until after we've gained some idea of where the problem lies, commonly it's software - 3rd party drivers/filters or security software (whether currently installed or remnants of any previously removed).
Details of the PSU, make/model/wattage, etc., as well please
Is it all at stock speeds/voltages?
92
Everything Else / Re: Want to upgrade MB + Processor need Advice ?
« on: April 09, 2017, 03:51:55 am »
Intel CPU speeds are now ~4.2Mhz ish but they're little improved otherwise since Sandy/Ivy, your CPU could be pushed to 4.0, maybe more if there was a real need for it (I could push my CPU to 3.4/3.85Mhz+ Turbo but there's no need to,) unless all your games are CPU limited (usually simulators)
For the cost of upgrading RAM/'board/CPU, you'd see little performance gain but a new, better GPU would drive games much better on that 2560 x 1440 monitor.
Don't neglect what I said about the PSU; extra power draw (from overclocked or new CPU or better GPU) might cause poorer quality PSUs to become flaky, esp. if it's more than ~3 years old. Better to buy a more modern Tier 1 or 2 PSU of 550W-650W (enough for almost all modern overclocked single CPU/single GPU PCs now) than have a stressed PSU kill your drives or other hardware.
For the cost of upgrading RAM/'board/CPU, you'd see little performance gain but a new, better GPU would drive games much better on that 2560 x 1440 monitor.
Don't neglect what I said about the PSU; extra power draw (from overclocked or new CPU or better GPU) might cause poorer quality PSUs to become flaky, esp. if it's more than ~3 years old. Better to buy a more modern Tier 1 or 2 PSU of 550W-650W (enough for almost all modern overclocked single CPU/single GPU PCs now) than have a stressed PSU kill your drives or other hardware.
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Everything Else / Re: Want to upgrade MB + Processor need Advice ?
« on: April 09, 2017, 01:48:14 am »
I'd suggest that upgrading the base system is wasting money, there's very little to be gained when you have a good Haswell like yours, use the money to buy a better GPU (and a high quality PSU/SSD) unless all your games are very CPU heavy.
I use an Ivy Xeon, similar to the 3770 non-K, with SSDs, 16GB and a 970GTX with a cross section of reasonably modern games and I'm not feeling the need for an upgrade.
What monitor resolution do you have currently? That might be another upgrade to make before deciding a new CPU/'board might be needed.
I use an Ivy Xeon, similar to the 3770 non-K, with SSDs, 16GB and a 970GTX with a cross section of reasonably modern games and I'm not feeling the need for an upgrade.
What monitor resolution do you have currently? That might be another upgrade to make before deciding a new CPU/'board might be needed.
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General Computer Support / Re: upgrade the HHD to a SSD problems
« on: April 03, 2017, 02:51:00 am »
Hiya guys.
The recent BSODs are 0x7a's with an I/O code of 0xC0000185: STATUS_IO_DEVICE_ERROR, indicating improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ. (http://www.carrona.org/bsodindx.html#0x0000007A).
Not much help but it might put you on the right track, I'll look back in later when I have some free time.
The recent BSODs are 0x7a's with an I/O code of 0xC0000185: STATUS_IO_DEVICE_ERROR, indicating improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ. (http://www.carrona.org/bsodindx.html#0x0000007A).
Not much help but it might put you on the right track, I'll look back in later when I have some free time.
95
Tweaking.com Support & Help / Re: A decompression error has occurred (#5) Could not open output file
« on: February 07, 2017, 11:32:08 am »
Check the security software logs/quarantines, there might be clues there? Same with Windows Reliability Reports.
Difficult to know what to advise, obviously *something* has changed over that time period so perhaps run full scans individually with each security software and check their logs to try to determine which one it might be causing the block?
Simply by running the scans, it might allow deeper checks to be made by the security software, perhaps by uploading anything 'suspect' to the cloud for checks. It's possible that the block was triggered solely on the location used to store temporary installer files and the scans will all come back clean.
Difficult to know what to advise, obviously *something* has changed over that time period so perhaps run full scans individually with each security software and check their logs to try to determine which one it might be causing the block?
Simply by running the scans, it might allow deeper checks to be made by the security software, perhaps by uploading anything 'suspect' to the cloud for checks. It's possible that the block was triggered solely on the location used to store temporary installer files and the scans will all come back clean.
96
Tweaking.com Support & Help / Re: A decompression error has occurred (#5) Could not open output file
« on: February 07, 2017, 06:23:13 am »
I see at least 4 3rd party Security software/Services running, any one of them might be playing some part in interfering with the installation. Try installing it from Safe Mode?
97
General Computer Support / Re: Windows 10/64Bit Prof. Freezes at idle at random times forcing a Hard reboot
« on: February 07, 2017, 06:17:27 am »
I suggest you continue that tenforums topic with axe0, he's very good with crashes and hangs.
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Feedback & Suggestions / Re: webroot flags tweaking.com
« on: January 22, 2017, 07:08:06 am »
Better to report it through Webroot's official channels, once you get passed the receptionist, they should take note and fix it.
99
Tweaking.com Support & Help / Re: Error hooking API upon Installation
« on: January 20, 2017, 04:33:55 pm »
I consider Spyhunter to be scamware, I wouldn't recommend it to anyone. It's already possible that previously removing anything it *finds* is the reason for this error. Undo any changes made by it, if you can, then uninstall it and reboot to test again.
(SuperAntiSpyware majors on cookies, which aren't harmful, but it's okay as an occasional antimalware scanner, esp. alongside MBam Free. Hitman Pro is fine, ranks alongside MBam Free as being best in class for free/trial antimalware software - but, if you want it to scan/remove for free, you need to install/uninstall the latest version each time you want to use it, MBam Free can remain installed, just update it before scanning.)
(SuperAntiSpyware majors on cookies, which aren't harmful, but it's okay as an occasional antimalware scanner, esp. alongside MBam Free. Hitman Pro is fine, ranks alongside MBam Free as being best in class for free/trial antimalware software - but, if you want it to scan/remove for free, you need to install/uninstall the latest version each time you want to use it, MBam Free can remain installed, just update it before scanning.)
100
Tweaking.com Support & Help / Re: win 10 pro 15002 BSOD
« on: January 11, 2017, 09:28:05 am »
Welcome
See my reply to the other Topic today: http://www.tweaking.com/forums/index.php/topic,5095.0.html
I'm yet to be convinced that it's from the same cause, the other was triggered after an Insider update, from what I can tell.
See my reply to the other Topic today: http://www.tweaking.com/forums/index.php/topic,5095.0.html
I'm yet to be convinced that it's from the same cause, the other was triggered after an Insider update, from what I can tell.