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General Computer Support / Can't get updates tried all I know...Help!
« on: November 26, 2017, 04:41:58 pm »
I have a Dell Inspiron 5737 Windows 8.1Pro x64 Core i7 8GB
I believe my problem is from the nut behind the keyboard. I have many files that need to be replaced but I have no idea how and what they are. I don't want windows 10, and I had a Microsoft Technician stop the windows 10 from updating back when it was aggressively updating on PC's, he removed a lot of files(updates) from working. So I don't know if that is why things started to go downhill. I have been getting a hard drive failure when testing it, but it was still working good. I have done some cleaning and maintenance and probably messed things up dealing with the registry.
So I need someone who can see if I can repair these problems or if I need to get a new hard drive which Dell tells me do, but they didn't try to see or fix anything. I need to know or try repairs first.
I appreciate any help or information!
Thank you!
Liz
I believe my problem is from the nut behind the keyboard. I have many files that need to be replaced but I have no idea how and what they are. I don't want windows 10, and I had a Microsoft Technician stop the windows 10 from updating back when it was aggressively updating on PC's, he removed a lot of files(updates) from working. So I don't know if that is why things started to go downhill. I have been getting a hard drive failure when testing it, but it was still working good. I have done some cleaning and maintenance and probably messed things up dealing with the registry.
So I need someone who can see if I can repair these problems or if I need to get a new hard drive which Dell tells me do, but they didn't try to see or fix anything. I need to know or try repairs first.
I appreciate any help or information!
Thank you!
Liz