Messages

26

General Computer Support / Re: Runtime Broker.exe App error

« on: December 05, 2017, 09:26:54 am »

Okay, thanks

27

General Computer Support / Re: Runtime Broker.exe App error

« on: December 05, 2017, 08:55:21 am »

Hello Boggin, I have bought EaseUS Backup To Do Home 10.6. I thought it had to be connected to carry out auto backups. Would you say if it is possible to do manual Image backups then do so and disconnect the external HDD after each session. Thanks.

28

General Computer Support / Re: Runtime Broker.exe App error

« on: December 04, 2017, 05:27:47 pm »

Hi Boggin, I am giving the laptop to my son as he was thinking of buying his daughter a laptop. I will give him all the info you gave me as I told him of the Broker.exe problem. As my wife bought me a combined birthday and Xmas present consisting of a new laptop with W10 Home I decided it would be easier to update that and so have installed the Fall Creator update (prior to that there were 8 updates to install first) without a hitch. I have also attached an external HDD to the laptop to enable system backups in case of future problems. Thank you for your help. 

29

General Computer Support / Re: Runtime Broker.exe App error

« on: November 07, 2017, 09:39:25 am »

Thanks Boggin, I will try and digest all your info. As Broker.exe only deals with MS apps I have deleted all those possible to be left with about five that cannot be deleted and  most of those five I do not not use. I did this in the hope to narrow down the amount of MS apps to hopefully make it easier to track down the culprit/s. Last night I designed using a DTP program a troubleshooting layout to record the steps and the end result of such actions taken. I am now looking for a tea chest as an addition to the troubleshooting.  With a slot cut in the top it will become a swear box to hold the penalties.....   

30

General Computer Support / Re: Runtime Broker.exe App error

« on: November 07, 2017, 08:37:02 am »

I will print out your info and let you know the outcome. Thanks.

31

General Computer Support / Re: Runtime Broker.exe App error

« on: November 07, 2017, 08:05:19 am »

Hi Boggin, I tried to roll back to the previous version of W10 but was informed it could not be done so it appears I may have to go back to factory settings. Will this take me back to the earliest version of W10?  This laptop was originally W8.1 but I updated it to the free version of W10  four  days before the offer expired.  There is a Windows.old file on the computer but I gathered that it was a previous version of W10 after all this time.

32

General Computer Support / Re: Runtime Broker.exe App error

« on: November 04, 2017, 06:26:48 pm »

Hello Boggin. It made no difference so I went back online and into safe mode whereupon updates were being installed. Partway through a message saying all update could not be installed appeared and appeared to roll back. When this had finished I checked the updated list and saw that only the security update had been reinstalled. I ran Belarc which said that all updates had been installed.  All my previous restore points were wiped out so have nothing to go to rollback to the previous version of W10.

33

General Computer Support / Re: Runtime Broker.exe App error

« on: November 04, 2017, 03:31:49 pm »

Yes, the computer works in normal mode as I did initially uninstall the two updates after the Fall Creator but MS within a few minutes reinstalled them. I shall do as you say and uninstall them again whilst offline and will let you know of the outcome. Thanks.

34

General Computer Support / Re: Runtime Broker.exe App error

« on: November 04, 2017, 02:46:53 pm »

Hi Boggin, I do have an MS account (outlook) but when I attempt to enter it whilst in safe mode an error comes up. I do not have the account installed on this laptop but initially have it on the desktop when I set it up from new. I do not know how to install it on this laptop but did think I would have been able to enter and succeed whilst in safe mode.

35

General Computer Support / Re: Runtime Broker.exe App error

« on: November 04, 2017, 10:40:55 am »

Hi Boggin, I did both actions as per your info but the the icons on the notification fly out only worked in safe mode. From what I can gather the Broker.exe, named in the registry as Timer.exe, is only linked to MS apps and checks them to establish if they have their full permissions active. After my first attempt at resolving the issue I found a free W10 Apps Manager program and deleted those apps I had no use for as this would hopefully cut down on the amount of MS apps if any were responsible for the Runtime error. Again, the notification icons were only active in safe mode and not all the functions were active in the Action Center, probably due to particular items not running in safe mode. It appears there are those users who have high consumption use of memory with Broker.exe active but that is not an issue I have.  I was reading about particular Lenovo laptops having problems with the Fall Creator install but mine is nearly two years old and all the levels of W10 free upto the version prior to
the Fall Creator caused no problems.   

36

General Computer Support / Re: Runtime Broker.exe App error

« on: November 01, 2017, 04:28:04 pm »

Hello Boggin, yes one of the other updates was for adobe flashplayer. I have never had to do a trace or a clean boot before so I will have to take it carefully. Thanks

37

General Computer Support / SOLVED Runtime Broker.exe App error

« on: November 01, 2017, 01:09:00 pm »

Hello All, I updated this laptop to the Fall Creator on 19th of last month and the result is that clicking on the Action Center in the taskbar shows all the icons are ghosted although receiving notifications works. In various attempts to open the Action Center a panel opens up with info on the problem. Appcrash shows more detail. I have a separate Setting icon on the taskbar and clicking on that just calls up the blue background with the cog image on it for a few seconds and then closes down again. This also throws up an appcrash. The Action Center will open up but only in safe mode. When I initially updated to the Fall Creator it worked as normal and a few minutes later another two Window updates installed resulting in the problems. I thought at first that perhaps these may have glitched so I uninstalled them and within a few minutes Windows updated re-installed them again. I have run the sfc scannow with repairs, disk check and both came up clean. The computer works as normal in all other respects barring the Action Center problem.I am at a loss of how to rectify it. Here are screen grabs and text file that may hopefully help you good folk out there to stop me bashing my head against the wall. I have Shane's Window Repairs but have not tried effect a repair as I am not a techie. Thanks.

38

Everything Else / Re: Compromised Data

« on: September 05, 2017, 01:46:15 pm »

Hi Boggin, yes, I do in a way regard it as a bonus to go to the page first as I too have the paid version of WR. Snap! B-)

39

Everything Else / Compromised Data

« on: September 05, 2017, 09:29:15 am »

Hello Shane, Boggin and Julian. I was previously a Member under the last 6 characters of my now new name.  On the 28th of last month my previous email and various passwords were compromised by the Onliner Spambot  that harvested about 7 million hits.  None of mine were money oriented but I changed the 4 affected passwords to extra strong 20 characters. My previous username and password on here were compromised although the email wasn't hence my current changeover. Early last year I signed up for a free account with Have I Been Pwned (Troy Hunt) to be notified if my data ever became compromised.  The Spambot did not attack personal computers but accessed the data on websites that must have been open to such an attack. All my data is held within RoboForm and as I printed out the data I was able to markup those passwords and usernames that were affected.  Just one thing I would like your help on. In setting up this new account  it took me first to the tweaking.com website page and I had to click on the Forum link to be able to sign on here whereas my previous setting up an account brought me straight to the forum page. Thanks.