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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by shawie60 on June 21, 2018, 04:28:14 AM »
Just tried disabling services etc that were associated with avira on the hope I might get it into safe mode but no joy there... looks like I may have to bite the bullet and re install, unless you have any last idea's I can try ..
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by Boggin on June 21, 2018, 01:00:46 AM »
Co Durham for me :)
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by shawie60 on June 20, 2018, 03:34:29 PM »
uk here to mate, yorkshire born n bread ! lol
getting square eyes so im off to bed now, thanks for all your help tho its much appreciated
glenn
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by Boggin on June 20, 2018, 03:13:08 PM »
Yes, that is an Avira file - http://www.freefixer.com/library/file/avdevprot.sys-269831/

It's about 11.15pm here in the UK so I won't be around for much longer either.
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by shawie60 on June 20, 2018, 03:04:57 PM »
no sorry it should be avdevprot.sys .. see what you mean about the uninstall feature, getting late this end so might not reply soon but once again thanks for the help, its much appreciated ..
instead of uninstalling it what about trying to disable the components using autoruns etc ?  think that would work ?/
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by Boggin on June 20, 2018, 02:19:06 PM »
See if you can uninstall Avira by this method - https://www.sevenforums.com/tutorials/272460-programs-uninstall-using-command-prompt-windows.html

If you can't get Safe Mode with Command Prompt, see if the cmd will execute from the RE Command Prompt.

EDIT - It doesn't work from the RE cmd prompt or from booting up with an install disk from the RE.

Is that the correct spelling for advprot as I can't find anything on that file/driver name.
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by shawie60 on June 20, 2018, 01:54:38 PM »
no they all stop at a advprot (which i guess is part of the avira system) and then restart.
It would certainly give me more options if i could get into safe mode..
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by Boggin on June 20, 2018, 01:03:36 PM »
Are you able to boot up into Safe Mode with Networking by selecting that from the advanced boot options ?

In that mode you can access Installed Updates by going Start - type installed then press enter when View installed updates comes up.

The search in the top right doesn't work but you can scroll down to those you want to uninstall by right clicking on them and selecting Uninstall.

EDIT - I'm unable to find KB4099633 on my Win 7 but KB4103718 was installed on the 20th June 2018 but after each month's updates I run Disk Cleanup as an admin which cleans out obsolete updates and that one may have been in those.
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Just thought this might help a few of you out.

The same thing has been happening for me running Tweaking Windows Repair on 1803 machines. Windows updates would error out and nothing would work short of a restore or a reload.

What I found to fix the issue was to run service repairs on the Backround Intelligent Transfer service (BITS) and the Windows Update service (wuauserv).

You can find the registry repair files here: https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html.

After running those 2 fixes and rebooting, windows update goes back to working. It's worked on 7 different computers for me so far.


This fix worked for me on Windows 10 Pro 1803. Many thanks!
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Computer Help / Re: windows 7 stuck in repair loop ..
« Last post by shawie60 on June 20, 2018, 10:20:02 AM »
hi thanks for the input .. sadly that didnt work. Gave an error 0x8000ffff catastrophic failure which I assume means it cant find it.
based on that I looked through the logs to find which items it failed on. They were kb4099633 and kb4103718. Tried the uninstall with those with the same error.
I noticed in the app logs that the user profile service failed on a few occasions.. saying cant load classes registry file - unspecified error, not sure if thats related..
sorry clutching at straws here I'm afraid ..
glenn
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