Author Topic: HELP! HELP! BIG PROBLEMS AFTER REPAIR !  (Read 99247 times)

0 Members and 1 Guest are viewing this topic.

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« on: June 15, 2015, 07:22:56 pm »
OK, I really need help, now. I signed up for the pro version last Friday and was very happy to find a place where I could find help to fix stuff on my computer. All the "PC fix-it" programs seem to be a big scam..just says that things are being fixed, but nothing seems to change. This place seems different..HOWEVER; I spent all week end trying to clean out my pre scan errors etc so that I could do the repair. I was having trouble with corrupted files on the system scan and Boggin said that they were due to the Windows Update KB3068708. He suggested that I delete that update, which I did, but the errors were still there. Anyway, he said it didn't matter. So I finally was able to get clean scans except for that, and I ran the repairs. I did backup the registry and created restore points. All went well...I thought. But now I can not print from my beloved HP Laserjet 1200 which I have had since around 2002...I know it's old, but it works like a champion. Anyway, I have been printing wirelessly through my Apple Extreme Router for years now on several machines with no problem, but I can't now. I even took it apart a couple of months ago and fixed it because it was jamming. (I need to tell you that I am a 67 year old woman who is NOT AFRAID of computers, and I have been in love with them probably before most of you were even born...cut my teeth on a Texas Instrument machine around 1980...anyway)  So I tried everything...uninstalled Bonjour printing services, reinstalled it, deleted the printer, reinstalled it, rebooted, nothing...It WILL NOT WORK NOW!!!
THEN... I get the ole.32.dll error that I have been getting for months! This is the reason that I have been trying to find a solution. When I get this error.. File attached, my computer basically freezes, I also get the other error...file attached....then I am unable to shut down my machine. This happened today...SO THEN...I went through the whole thing again with the Windows repair...this time I needed to do a check disk and I did the long one...took hours, but it fixed everything. Then I did another repair...
So then I got back on my printer problem and GUESS WHAT...got the same damm ole32.dll error and started all over again. When I got to the check disk thing, it said I had errors and needed to run check disk again DuH! this time I bolted and came here! I'm disgusted...I'm worse off than I was before...I would really like this corrected. I am going to enclose some logs but the ones before this last crash.

Here is the System File Scan report:

2015-06-15 17:02:29, Info                  CSI    00000009 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:29, Info                  CSI    0000000a [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:33, Info                  CSI    0000000c [SR] Verify complete
2015-06-15 17:02:34, Info                  CSI    0000000d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:34, Info                  CSI    0000000e [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:36, Info                  CSI    00000010 [SR] Verify complete
2015-06-15 17:02:37, Info                  CSI    00000011 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:37, Info                  CSI    00000012 [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:38, Info                  CSI    00000014 [SR] Verify complete
2015-06-15 17:02:39, Info                  CSI    00000015 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:39, Info                  CSI    00000016 [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:40, Info                  CSI    00000018 [SR] Verify complete
2015-06-15 17:02:42, Info                  CSI    00000019 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:42, Info                  CSI    0000001a [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:43, Info                  CSI    0000001c [SR] Verify complete
2015-06-15 17:02:44, Info                  CSI    0000001d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:44, Info                  CSI    0000001e [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:45, Info                  CSI    00000020 [SR] Verify complete
2015-06-15 17:02:46, Info                  CSI    00000021 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:46, Info                  CSI    00000022 [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:47, Info                  CSI    00000024 [SR] Verify complete
2015-06-15 17:02:48, Info                  CSI    00000025 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:48, Info                  CSI    00000026 [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:49, Info                  CSI    00000028 [SR] Verify complete
2015-06-15 17:02:50, Info                  CSI    00000029 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:50, Info                  CSI    0000002a [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:51, Info                  CSI    0000002c [SR] Verify complete
2015-06-15 17:02:51, Info                  CSI    0000002d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:51, Info                  CSI    0000002e [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:52, Info                  CSI    00000030 [SR] Verify complete
2015-06-15 17:02:53, Info                  CSI    00000031 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:53, Info                  CSI    00000032 [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:54, Info                  CSI    00000034 [SR] Verify complete
2015-06-15 17:02:54, Info                  CSI    00000035 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:54, Info                  CSI    00000036 [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:55, Info                  CSI    00000038 [SR] Verify complete
2015-06-15 17:02:56, Info                  CSI    00000039 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:56, Info                  CSI    0000003a [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:57, Info                  CSI    0000003c [SR] Verify complete
2015-06-15 17:02:57, Info                  CSI    0000003d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:57, Info                  CSI    0000003e [SR] Beginning Verify and Repair transaction
2015-06-15 17:02:58, Info                  CSI    00000040 [SR] Verify complete
2015-06-15 17:02:59, Info                  CSI    00000041 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:02:59, Info                  CSI    00000042 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:00, Info                  CSI    00000044 [SR] Verify complete
2015-06-15 17:03:01, Info                  CSI    00000045 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:01, Info                  CSI    00000046 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:02, Info                  CSI    00000048 [SR] Verify complete
2015-06-15 17:03:02, Info                  CSI    00000049 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:02, Info                  CSI    0000004a [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:04, Info                  CSI    0000004c [SR] Verify complete
2015-06-15 17:03:05, Info                  CSI    0000004d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:05, Info                  CSI    0000004e [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:06, Info                  CSI    00000050 [SR] Verify complete
2015-06-15 17:03:06, Info                  CSI    00000051 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:06, Info                  CSI    00000052 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:07, Info                  CSI    00000054 [SR] Verify complete
2015-06-15 17:03:08, Info                  CSI    00000055 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:08, Info                  CSI    00000056 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:09, Info                  CSI    00000058 [SR] Verify complete
2015-06-15 17:03:10, Info                  CSI    00000059 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:10, Info                  CSI    0000005a [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:11, Info                  CSI    0000005c [SR] Verify complete
2015-06-15 17:03:12, Info                  CSI    0000005d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:12, Info                  CSI    0000005e [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:13, Info                  CSI    00000060 [SR] Verify complete
2015-06-15 17:03:13, Info                  CSI    00000061 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:13, Info                  CSI    00000062 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:14, Info                  CSI    00000064 [SR] Verify complete
2015-06-15 17:03:15, Info                  CSI    00000065 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:15, Info                  CSI    00000066 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:16, Info                  CSI    00000068 [SR] Verify complete
2015-06-15 17:03:16, Info                  CSI    00000069 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:16, Info                  CSI    0000006a [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:18, Info                  CSI    0000006c [SR] Verify complete
2015-06-15 17:03:18, Info                  CSI    0000006d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:18, Info                  CSI    0000006e [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:20, Info                  CSI    00000070 [SR] Verify complete
2015-06-15 17:03:20, Info                  CSI    00000071 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:20, Info                  CSI    00000072 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:22, Info                  CSI    00000074 [SR] Verify complete
2015-06-15 17:03:22, Info                  CSI    00000075 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:22, Info                  CSI    00000076 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:22, Info                  CSI    00000078 [SR] Verify complete
2015-06-15 17:03:23, Info                  CSI    00000079 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:23, Info                  CSI    0000007a [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:26, Info                  CSI    0000007c [SR] Verify complete
2015-06-15 17:03:26, Info                  CSI    0000007d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:26, Info                  CSI    0000007e [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:31, Info                  CSI    00000081 [SR] Verify complete
2015-06-15 17:03:31, Info                  CSI    00000082 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:31, Info                  CSI    00000083 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:34, Info                  CSI    00000088 [SR] Verify complete
2015-06-15 17:03:35, Info                  CSI    00000089 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:35, Info                  CSI    0000008a [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:38, Info                  CSI    0000008d [SR] Verify complete
2015-06-15 17:03:38, Info                  CSI    0000008e [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:38, Info                  CSI    0000008f [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:42, Info                  CSI    00000091 [SR] Verify complete
2015-06-15 17:03:42, Info                  CSI    00000092 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:42, Info                  CSI    00000093 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:47, Info                  CSI    000000b5 [SR] Verify complete
2015-06-15 17:03:47, Info                  CSI    000000b6 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:47, Info                  CSI    000000b7 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:51, Info                  CSI    000000bc [SR] Verify complete
2015-06-15 17:03:51, Info                  CSI    000000bd [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:51, Info                  CSI    000000be [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:55, Info                  CSI    000000c0 [SR] Verify complete
2015-06-15 17:03:56, Info                  CSI    000000c1 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:56, Info                  CSI    000000c2 [SR] Beginning Verify and Repair transaction
2015-06-15 17:03:58, Info                  CSI    000000c4 [SR] Verify complete
2015-06-15 17:03:59, Info                  CSI    000000c5 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:03:59, Info                  CSI    000000c6 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:02, Info                  CSI    000000c8 [SR] Verify complete
2015-06-15 17:04:02, Info                  CSI    000000c9 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:02, Info                  CSI    000000ca [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:05, Info                  CSI    000000cc [SR] Verify complete
2015-06-15 17:04:05, Info                  CSI    000000cd [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:05, Info                  CSI    000000ce [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:09, Info                  CSI    000000d0 [SR] Verify complete
2015-06-15 17:04:09, Info                  CSI    000000d1 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:09, Info                  CSI    000000d2 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:15, Info                  CSI    000000f5 [SR] Verify complete
2015-06-15 17:04:15, Info                  CSI    000000f6 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:15, Info                  CSI    000000f7 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:19, Info                  CSI    000000f9 [SR] Verify complete
2015-06-15 17:04:20, Info                  CSI    000000fa [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:20, Info                  CSI    000000fb [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:26, Info                  CSI    000000fd [SR] Verify complete
2015-06-15 17:04:26, Info                  CSI    000000fe [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:26, Info                  CSI    000000ff [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:30, Info                  CSI    00000103 [SR] Verify complete
2015-06-15 17:04:30, Info                  CSI    00000104 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:30, Info                  CSI    00000105 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:31, Info                  CSI    00000107 [SR] Verify complete
2015-06-15 17:04:31, Info                  CSI    00000108 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:31, Info                  CSI    00000109 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:32, Info                  CSI    0000010b [SR] Verify complete
2015-06-15 17:04:32, Info                  CSI    0000010c [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:32, Info                  CSI    0000010d [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:35, Info                  CSI    00000116 [SR] Verify complete
2015-06-15 17:04:36, Info                  CSI    00000117 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:36, Info                  CSI    00000118 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:39, Info                  CSI    00000124 [SR] Verify complete
2015-06-15 17:04:39, Info                  CSI    00000125 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:39, Info                  CSI    00000126 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:41, Info                  CSI    00000128 [SR] Verify complete
2015-06-15 17:04:41, Info                  CSI    00000129 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:41, Info                  CSI    0000012a [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:44, Info                  CSI    0000012c [SR] Verify complete
2015-06-15 17:04:44, Info                  CSI    0000012d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:44, Info                  CSI    0000012e [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:47, Info                  CSI    00000130 [SR] Verify complete
2015-06-15 17:04:47, Info                  CSI    00000131 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:47, Info                  CSI    00000132 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:53, Info                  CSI    00000135 [SR] Verify complete
2015-06-15 17:04:53, Info                  CSI    00000136 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:53, Info                  CSI    00000137 [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:57, Info                  CSI    0000013a [SR] Verify complete
2015-06-15 17:04:58, Info                  CSI    0000013b [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:58, Info                  CSI    0000013c [SR] Beginning Verify and Repair transaction
2015-06-15 17:04:59, Info                  CSI    0000013e [SR] Verify complete
2015-06-15 17:04:59, Info                  CSI    0000013f [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:04:59, Info                  CSI    00000140 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:01, Info                  CSI    00000142 [SR] Verify complete
2015-06-15 17:05:01, Info                  CSI    00000143 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:01, Info                  CSI    00000144 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:07, Info                  CSI    00000146 [SR] Verify complete
2015-06-15 17:05:07, Info                  CSI    00000147 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:07, Info                  CSI    00000148 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:10, Info                  CSI    0000014a [SR] Verify complete
2015-06-15 17:05:10, Info                  CSI    0000014b [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:10, Info                  CSI    0000014c [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:15, Info                  CSI    0000014e [SR] Verify complete
2015-06-15 17:05:15, Info                  CSI    0000014f [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:15, Info                  CSI    00000150 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:20, Info                  CSI    00000168 [SR] Verify complete
2015-06-15 17:05:20, Info                  CSI    00000169 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:20, Info                  CSI    0000016a [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:23, Info                  CSI    0000016c [SR] Verify complete
2015-06-15 17:05:24, Info                  CSI    0000016d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:24, Info                  CSI    0000016e [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:32, Info                  CSI    00000170 [SR] Verify complete
2015-06-15 17:05:32, Info                  CSI    00000171 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:32, Info                  CSI    00000172 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:37, Info                  CSI    00000175 [SR] Verify complete
2015-06-15 17:05:37, Info                  CSI    00000176 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:37, Info                  CSI    00000177 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:42, Info                  CSI    00000179 [SR] Verify complete
2015-06-15 17:05:42, Info                  CSI    0000017a [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:42, Info                  CSI    0000017b [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:45, Info                  CSI    0000017d [SR] Verify complete
2015-06-15 17:05:45, Info                  CSI    0000017e [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:45, Info                  CSI    0000017f [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:48, Info                  CSI    00000181 [SR] Verify complete
2015-06-15 17:05:48, Info                  CSI    00000182 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:48, Info                  CSI    00000183 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:51, Info                  CSI    00000187 [SR] Verify complete
2015-06-15 17:05:52, Info                  CSI    00000188 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:52, Info                  CSI    00000189 [SR] Beginning Verify and Repair transaction
2015-06-15 17:05:55, Info                  CSI    0000018b [SR] Verify complete
2015-06-15 17:05:55, Info                  CSI    0000018c [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:05:55, Info                  CSI    0000018d [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:02, Info                  CSI    0000018f [SR] Verify complete
2015-06-15 17:06:03, Info                  CSI    00000190 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:03, Info                  CSI    00000191 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:07, Info                  CSI    00000194 [SR] Verify complete
2015-06-15 17:06:07, Info                  CSI    00000195 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:07, Info                  CSI    00000196 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:11, Info                  CSI    00000199 [SR] Verify complete
2015-06-15 17:06:11, Info                  CSI    0000019a [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:11, Info                  CSI    0000019b [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:15, Info                  CSI    0000019d [SR] Verify complete
2015-06-15 17:06:15, Info                  CSI    0000019e [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:15, Info                  CSI    0000019f [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:19, Info                  CSI    000001a2 [SR] Verify complete
2015-06-15 17:06:20, Info                  CSI    000001a3 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:20, Info                  CSI    000001a4 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:22, Info                  CSI    000001a6 [SR] Verify complete
2015-06-15 17:06:23, Info                  CSI    000001a7 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:23, Info                  CSI    000001a8 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:26, Info                  CSI    000001aa [SR] Verify complete
2015-06-15 17:06:26, Info                  CSI    000001ab [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:26, Info                  CSI    000001ac [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:29, Info                  CSI    000001af [SR] Verify complete
2015-06-15 17:06:30, Info                  CSI    000001b0 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:30, Info                  CSI    000001b1 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:34, Info                  CSI    000001b3 [SR] Verify complete
2015-06-15 17:06:34, Info                  CSI    000001b4 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:34, Info                  CSI    000001b5 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:35, Info                  CSI    000001b7 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-15 17:06:35, Info                  CSI    000001b9 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-15 17:06:36, Info                  CSI    000001bb [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-15 17:06:36, Info                  CSI    000001bc [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-15 17:06:36, Info                  CSI    000001be [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-15 17:06:36, Info                  CSI    000001bf [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-06-15 17:06:37, Info                  CSI    000001c2 [SR] Verify complete
2015-06-15 17:06:37, Info                  CSI    000001c3 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:37, Info                  CSI    000001c4 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:40, Info                  CSI    000001c7 [SR] Verify complete
2015-06-15 17:06:41, Info                  CSI    000001c8 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:41, Info                  CSI    000001c9 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:45, Info                  CSI    000001cb [SR] Verify complete
2015-06-15 17:06:45, Info                  CSI    000001cc [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:45, Info                  CSI    000001cd [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:48, Info                  CSI    000001d1 [SR] Verify complete
2015-06-15 17:06:49, Info                  CSI    000001d2 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:49, Info                  CSI    000001d3 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:53, Info                  CSI    000001d5 [SR] Verify complete
2015-06-15 17:06:53, Info                  CSI    000001d6 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:53, Info                  CSI    000001d7 [SR] Beginning Verify and Repair transaction
2015-06-15 17:06:57, Info                  CSI    000001da [SR] Verify complete
2015-06-15 17:06:57, Info                  CSI    000001db [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:06:57, Info                  CSI    000001dc [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:00, Info                  CSI    000001de [SR] Verify complete
2015-06-15 17:07:00, Info                  CSI    000001df [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:00, Info                  CSI    000001e0 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:01, Info                  CSI    000001e2 [SR] Verify complete
2015-06-15 17:07:02, Info                  CSI    000001e3 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:02, Info                  CSI    000001e4 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:04, Info                  CSI    000001e6 [SR] Verify complete
2015-06-15 17:07:04, Info                  CSI    000001e7 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:04, Info                  CSI    000001e8 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:08, Info                  CSI    000001ea [SR] Verify complete
2015-06-15 17:07:08, Info                  CSI    000001eb [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:08, Info                  CSI    000001ec [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:12, Info                  CSI    000001ee [SR] Verify complete
2015-06-15 17:07:12, Info                  CSI    000001ef [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:12, Info                  CSI    000001f0 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:14, Info                  CSI    000001f2 [SR] Verify complete
2015-06-15 17:07:14, Info                  CSI    000001f3 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:14, Info                  CSI    000001f4 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:17, Info                  CSI    000001f6 [SR] Verify complete
2015-06-15 17:07:17, Info                  CSI    000001f7 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:17, Info                  CSI    000001f8 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:25, Info                  CSI    000001fa [SR] Verify complete
2015-06-15 17:07:25, Info                  CSI    000001fb [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:25, Info                  CSI    000001fc [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:34, Info                  CSI    000001fe [SR] Verify complete
2015-06-15 17:07:34, Info                  CSI    000001ff [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:34, Info                  CSI    00000200 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:37, Info                  CSI    00000202 [SR] Verify complete
2015-06-15 17:07:37, Info                  CSI    00000203 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:37, Info                  CSI    00000204 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:40, Info                  CSI    00000206 [SR] Verify complete
2015-06-15 17:07:40, Info                  CSI    00000207 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:40, Info                  CSI    00000208 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:42, Info                  CSI    0000020a [SR] Verify complete
2015-06-15 17:07:42, Info                  CSI    0000020b [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:42, Info                  CSI    0000020c [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:43, Info                  CSI    0000020e [SR] Verify complete
2015-06-15 17:07:43, Info                  CSI    0000020f [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:43, Info                  CSI    00000210 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:46, Info                  CSI    00000212 [SR] Verify complete
2015-06-15 17:07:46, Info                  CSI    00000213 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:46, Info                  CSI    00000214 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:47, Info                  CSI    00000216 [SR] Verify complete
2015-06-15 17:07:47, Info                  CSI    00000217 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:47, Info                  CSI    00000218 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:48, Info                  CSI    0000021a [SR] Verify complete
2015-06-15 17:07:48, Info                  CSI    0000021b [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:48, Info                  CSI    0000021c [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:52, Info                  CSI    00000224 [SR] Verify complete
2015-06-15 17:07:52, Info                  CSI    00000225 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:52, Info                  CSI    00000226 [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:54, Info                  CSI    00000228 [SR] Verify complete
2015-06-15 17:07:54, Info                  CSI    00000229 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:54, Info                  CSI    0000022a [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:56, Info                  CSI    0000022c [SR] Verify complete
2015-06-15 17:07:56, Info                  CSI    0000022d [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:56, Info                  CSI    0000022e [SR] Beginning Verify and Repair transaction
2015-06-15 17:07:59, Info                  CSI    00000230 [SR] Verify complete
2015-06-15 17:07:59, Info                  CSI    00000231 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:07:59, Info                  CSI    00000232 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:02, Info                  CSI    00000234 [SR] Verify complete
2015-06-15 17:08:03, Info                  CSI    00000235 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:03, Info                  CSI    00000236 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:07, Info                  CSI    00000239 [SR] Verify complete
2015-06-15 17:08:07, Info                  CSI    0000023a [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:07, Info                  CSI    0000023b [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:08, Info                  CSI    0000023d [SR] Verify complete
2015-06-15 17:08:09, Info                  CSI    0000023e [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:09, Info                  CSI    0000023f [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:10, Info                  CSI    00000241 [SR] Verify complete
2015-06-15 17:08:11, Info                  CSI    00000242 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:11, Info                  CSI    00000243 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:17, Info                  CSI    00000248 [SR] Verify complete
2015-06-15 17:08:17, Info                  CSI    00000249 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:17, Info                  CSI    0000024a [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:23, Info                  CSI    0000024d [SR] Verify complete
2015-06-15 17:08:23, Info                  CSI    0000024e [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:23, Info                  CSI    0000024f [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:27, Info                  CSI    00000253 [SR] Verify complete
2015-06-15 17:08:28, Info                  CSI    00000254 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:28, Info                  CSI    00000255 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:31, Info                  CSI    00000260 [SR] Verify complete
2015-06-15 17:08:32, Info                  CSI    00000261 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:32, Info                  CSI    00000262 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:36, Info                  CSI    00000269 [SR] Verify complete
2015-06-15 17:08:36, Info                  CSI    0000026a [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:36, Info                  CSI    0000026b [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:39, Info                  CSI    0000026d [SR] Verify complete
2015-06-15 17:08:40, Info                  CSI    0000026e [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:40, Info                  CSI    0000026f [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:42, Info                  CSI    00000273 [SR] Verify complete
2015-06-15 17:08:42, Info                  CSI    00000274 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:42, Info                  CSI    00000275 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:45, Info                  CSI    00000277 [SR] Verify complete
2015-06-15 17:08:45, Info                  CSI    00000278 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:45, Info                  CSI    00000279 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:49, Info                  CSI    0000029e [SR] Verify complete
2015-06-15 17:08:49, Info                  CSI    0000029f [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:49, Info                  CSI    000002a0 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:52, Info                  CSI    000002a2 [SR] Verify complete
2015-06-15 17:08:52, Info                  CSI    000002a3 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:52, Info                  CSI    000002a4 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:55, Info                  CSI    000002a6 [SR] Verify complete
2015-06-15 17:08:55, Info                  CSI    000002a7 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:55, Info                  CSI    000002a8 [SR] Beginning Verify and Repair transaction
2015-06-15 17:08:58, Info                  CSI    000002aa [SR] Verify complete
2015-06-15 17:08:58, Info                  CSI    000002ab [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:08:58, Info                  CSI    000002ac [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:00, Info                  CSI    000002ba [SR] Verify complete
2015-06-15 17:09:00, Info                  CSI    000002bb [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:00, Info                  CSI    000002bc [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:03, Info                  CSI    000002be [SR] Verify complete
2015-06-15 17:09:03, Info                  CSI    000002bf [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:03, Info                  CSI    000002c0 [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:07, Info                  CSI    000002ce [SR] Verify complete
2015-06-15 17:09:07, Info                  CSI    000002cf [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:07, Info                  CSI    000002d0 [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:09, Info                  CSI    000002d2 [SR] Verify complete
2015-06-15 17:09:09, Info                  CSI    000002d3 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:09, Info                  CSI    000002d4 [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:12, Info                  CSI    000002d6 [SR] Verify complete
2015-06-15 17:09:12, Info                  CSI    000002d7 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:12, Info                  CSI    000002d8 [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:15, Info                  CSI    000002db [SR] Verify complete
2015-06-15 17:09:15, Info                  CSI    000002dc [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:15, Info                  CSI    000002dd [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:16, Info                  CSI    000002df [SR] Verify complete
2015-06-15 17:09:16, Info                  CSI    000002e0 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:16, Info                  CSI    000002e1 [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:20, Info                  CSI    000002e3 [SR] Verify complete
2015-06-15 17:09:20, Info                  CSI    000002e4 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:20, Info                  CSI    000002e5 [SR] Beginning Verify and Repair transaction
2015-06-15 17:09:23, Info                  CSI    000002e7 [SR] Verify complete
2015-06-15 17:09:23, Info                  CSI    000002e8 [SR] Verifying 100 (0x0000000000000064) components
2015-06-15 17:09:23, Info                  CSI    000002e9 [SR] Beginning Verify and Repair transac

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #1 on: June 15, 2015, 07:28:53 pm »
So I don't know what happened here because I also copied my check disk logs and repair logs....but I don't see them...so just tell me what is needed....

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #2 on: June 15, 2015, 09:56:47 pm »
My repairs dont do anything to the system files, Since you have another thread going I will answer here.

When you did the chkdsk did you do the one where it checks for bad sectors? That would be the 5 stage one and not the 3 stage. That scan would take hours, if that is the one you did can you post the log of that one? In the other thread you only posted the 3 stage one, that doesnt check for bad sectors.

The error you are getting ole32.dll is the same error I have seen when a system file is on a bad sector on the drive, since it is on a bad sector the file becomes corrupt and you will get messages such as you are getting about how the file isnt correct.

If other files are on bad sectors that would explain sfc reporting problems as well. Again my program doesn't remove or replace ANY system files at all, so the drive is the first thing we need to verify :wink:
(95% of the repairs in the program are all registry related)

If you havent done a bad sector check yet, open a cmd.exe window as administrator and put in
chkdsk c: /r

It will say it cant because it is in use and would you like to schedule it, hit Y and then reboot. The chkdsk should start before windows does, go watch a movie and come back, when the scan is done the results will be in the event viewer, post those for me :wink:

Shane

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #3 on: June 15, 2015, 11:26:25 pm »
So I don't know what happened here because I also copied my check disk logs and repair logs....but I don't see them...so just tell me what is needed....
Hmmm I can't find your posted log no worries do this:

If you havent done a bad sector check yet, open a cmd.exe window as administrator and put in
chkdsk c: /r

It will say it cant because it is in use and would you like to schedule it, hit Y and then reboot. The chkdsk should start before windows does, go watch a movie and come back, when the scan is done the results will be in the event viewer, post those for me :wink:

Shane
I've noticed on forums most people understand steps with pictures so ive setup a picture on the steps you need to take
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #4 on: June 16, 2015, 03:05:04 am »
I DID do the bad sector check! I will dig up that report and post it here later..I'm on my IPad now. Yes, it took hours..(and hours) and I was hoping that would maybe fix things. But I had just started to try and get my printer working again, (it wouldn't) when I got the dreaded ole32.dll error message! Then it crapped things out again as a preliminary check to "see if I needed to run chkdsk" said there were problems; although, it was clean after the chkdsk/r!
Is there any help for me?

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #5 on: June 16, 2015, 03:19:31 am »
I wonder if you've done what I sometimes do Sally and that is after checking the post in Preview, forget to hit the Submit Reply button and think I've posted it just to find later that it is missing.

Your previous chkdsk although just a file check, reported no bad sectors which it still can report if it finds any, but when a chkdsk takes ages to complete then there is major corruption in some form which would tend to suggest there were bad sectors.

The Telemetry errors reported in the sfc are typical of the ones generated by the KB, so I don't think they are a result of any bad sectors, but the chkdsk /r had obviously found something it had to repair.
« Last Edit: June 16, 2015, 03:26:05 am by Boggin »

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #6 on: June 16, 2015, 03:41:53 am »
Here is the chkdsk/r report:

Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          6/15/2015 4:22:59 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Sally-HP
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  488192 file records processed.                                         

File verification completed.
  1087 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  45 reparse records processed.                                     

CHKDSK is verifying indexes (stage 2 of 5)...
  633900 index entries processed.                                       

Index verification completed.
  0 unindexed files scanned.                                       

  0 unindexed files recovered.                                     

CHKDSK is verifying security descriptors (stage 3 of 5)...
  488192 file SDs/SIDs processed.                                       

Cleaning up 48 unused index entries from index $SII of file 0x9.
Cleaning up 48 unused index entries from index $SDH of file 0x9.
Cleaning up 48 unused security descriptors.
Security descriptor verification completed.
  72855 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35558024 USN bytes processed.                                           

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  488176 files processed.                                               

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  115019811 free clusters processed.                                       

Free space verification is complete.
Windows has checked the file system and found no problems.

 955629567 KB total disk space.
 494672948 KB in 360512 files.
    252768 KB in 72856 indexes.
         0 KB in bad sectors.
    624607 KB in use by the system.
     65536 KB occupied by the log file.
 460079244 KB available on disk.

      4096 bytes in each allocation unit.
 238907391 total allocation units on disk.
 115019811 allocation units available on disk.

Internal Info:
00 73 07 00 dc 9c 06 00 ed 1e 0c 00 00 00 00 00  .s..............
d1 64 00 00 2d 00 00 00 00 00 00 00 00 00 00 00  .d..-...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-06-15T20:22:59.000000000Z" />
    <EventRecordID>854063</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Sally-HP</Computer>
    <Security />
  </System>
  <EventData>
    <Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  488192 file records processed.                                         

File verification completed.
  1087 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  45 reparse records processed.                                     

CHKDSK is verifying indexes (stage 2 of 5)...
  633900 index entries processed.                                       

Index verification completed.
  0 unindexed files scanned.                                       

  0 unindexed files recovered.                                     

CHKDSK is verifying security descriptors (stage 3 of 5)...
  488192 file SDs/SIDs processed.                                       

Cleaning up 48 unused index entries from index $SII of file 0x9.
Cleaning up 48 unused index entries from index $SDH of file 0x9.
Cleaning up 48 unused security descriptors.
Security descriptor verification completed.
  72855 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35558024 USN bytes processed.                                           

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  488176 files processed.                                               

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  115019811 free clusters processed.                                       

Free space verification is complete.
Windows has checked the file system and found no problems.

 955629567 KB total disk space.
 494672948 KB in 360512 files.
    252768 KB in 72856 indexes.
         0 KB in bad sectors.
    624607 KB in use by the system.
     65536 KB occupied by the log file.
 460079244 KB available on disk.

      4096 bytes in each allocation unit.
 238907391 total allocation units on disk.
 115019811 allocation units available on disk.

Internal Info:
00 73 07 00 dc 9c 06 00 ed 1e 0c 00 00 00 00 00  .s..............
d1 64 00 00 2d 00 00 00 00 00 00 00 00 00 00 00  .d..-...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
  </EventData>
</Event>

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #7 on: June 16, 2015, 05:09:04 am »
Should I do a system restore to get my printer back running? :thinking:

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #8 on: June 16, 2015, 05:10:24 am »
alright nothing in bad sectors that is good. looks like it cleaned up some unused security descriptors.  What I'm wondering is if your ole32.dll is not registered
open up command prompt and type in
Code: [Select]
regsvr32 ole32.dll
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #9 on: June 16, 2015, 05:25:40 am »
I did that in safe mode, and I got the error message in image below, I'm at my wits end! Just got the ole32.dll error...it is so bad, WORSE since doing all this Windows Repair stuff. I'm getting the error constantly which requires a bad shut down....HELP!

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #10 on: June 16, 2015, 05:34:35 am »
Should I reinstall that Windows update, KB3068708 since things are worse since I uninstalled it? If so, where do I get it? :omg: :thinking: :confused:

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #11 on: June 16, 2015, 05:36:11 am »
hmmm is it missing is the question can you open up c:\windows \system32\ and in the search box on the top right type in ole32.dll if you find it can you right click properties and go to details and can you tell me the file version thank you.
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #12 on: June 16, 2015, 05:50:53 am »
I'm definitely sure I've done that! I know I searched EVERYWHERE ON MY SYSTEM for that damn file, and couldn't find it, but I'll try again and let you know. I'm running the repairs AGAIN on that machine...(this is another machine) so I'll post what I find out when it's done....

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #13 on: June 16, 2015, 05:58:36 am »
Are you running a 32bit or 64 bit version of windows 7 home premium?
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #14 on: June 16, 2015, 06:14:05 am »
I'm running 64 bit on that machine. I found that damn file! Attached are images of its properties...

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #15 on: June 16, 2015, 06:24:07 am »
What I want you to do is copy the file ole32.dll and save it in a folder on your desktop labeled back up. now I uploaded a zip file I want you to extract the zip file and in that folder is a ole32.dll file that I just copied from the windows 7 x64 sp1 disk I need you to copy it and place it in "c:\windows\system32\" now after that I need you to open command prompt with admin privileges and type in
Code: [Select]
regsvr32 ole32.dll
reboot and and lets see if this fixed it.
« Last Edit: June 16, 2015, 06:27:00 am by Julian »
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #16 on: June 16, 2015, 06:46:31 am »
OK, I am not able to paste that file into my System32 folder because it says I'll need to provide administer permission to copy to this folder. I have been trying to change the permissions in the System32 folder, but I am stuck...can you tell me how to do it?

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #17 on: June 16, 2015, 06:49:29 am »
hmmm did it give you a box to hit continue?
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #18 on: June 16, 2015, 06:53:47 am »
Yes. The continue box has an administrator shield on it. When I click on it it says: You need permission to perform this action. I have been in the Security tab of this folder and trying to change permissions, but still get this message!

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #19 on: June 16, 2015, 06:57:07 am »
http://www.tweaking.com/articles/pages/add_quottake_ownershipquot_to_right_click_menu_in_vista_amp_7,1.html

download the regfile right click and hit merge right click on system32 folder and  take ownership the try copying the file again.
Julian

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #20 on: June 16, 2015, 07:02:45 am »
If you are unable to take ownership of the file, you may be able to merge it after you have activated the hidden Admin account.

Run a command prompt as an admin and enter net user administrator /active:yes

exit (to close the cmd window)

Then reboot to effect where you will see the Admin icon on the desktop.

It will rearrange the desktop but it should give you cart blanche to do what you want.

When done, repeat the command with active:no as it shouldn't be left enabled for security reasons.

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #21 on: June 16, 2015, 07:11:19 am »
I was able to "take ownership" of the system32 folder. It went though a series of command prompt stuff and then completed. However, I am still getting the message...I will try will try the command prompt thing.

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #22 on: June 16, 2015, 07:11:49 am »
If you are unable to take ownership of the file, you may be able to merge it after you have activated the hidden Admin account.

Run a command prompt as an admin and enter net user administrator /active:yes

exit (to close the cmd window)

Then reboot to effect where you will see the Admin icon on the desktop.

It will rearrange the desktop but it should give you cart blanche to do what you want.

When done, repeat the command with active:no as it shouldn't be left enabled for security reasons.
Yes this step is even Better I forgot about that thanks boggin!   :sleep: Need to sleep got work in 6 hrs I'll be back on after
Julian

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #23 on: June 16, 2015, 07:30:30 am »
OK, I did all that..rebooted, logged in as administrator instead of me...redownloaded the file, copied the old file into a back up folder, copied the new file, BUT IT STILL WON'T LET ME PASTE IT INTO THE SYSTEM32 FOLDER!! I am logged on as the administrator! Now what?

Offline sallyb

  • Jr. Member
  • **
  • Join Date: Jun 2015
  • Posts: 95
  • Karma: 0
    • View Profile
Re: HELP! HELP! BIG PROBLEMS AFTER REPAIR !
« Reply #24 on: June 16, 2015, 07:59:26 am »
OK, I'm stuck...no printer and can't replace that ole32.dll file!!!!PLEASE PLEASE HELP!!!!!