Author Topic: Windows 7 update error code 80070002  (Read 18713 times)

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Offline TjaMat

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Windows 7 update error code 80070002
« on: July 01, 2015, 03:39:58 am »
Windows 7 is not updating any more.
It gives this error code 80070002.
It says most recent check for updates: never
Updates were installed: never

I can't start a sfc/scannow with command promt. This is also not possible in safemode.

I used the windows repair tool and got this:

Tweaking.com - Windows Repair v3.2.2 - Pre-Scan
Computer: TJALLE-PC (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at (20-6-2015 18:14:57)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at (20-6-2015 18:14:57)

No problems were found with the Packages Files.

Files Checked & Verified: 5.935

Done (20-6-2015 18:15:08)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Reparse Points.
Started at (20-6-2015 18:15:08)

No problems were found with the Reparse Points.

Files & Folders Searched: 264.025
Reparse Points Found: 63

Done (20-6-2015 18:15:14)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking Environment Variables.
Started at (20-6-2015 18:15:14)

This folder in the 'Path' variable doesn't exist: C:\Program Files (x86)\AMD APP\bin\x86

Problems were found with the Environment Variables.
You can use the Repair Environment Variables Tool at the bottom of this Window to try and fix these problems.

Done (20-6-2015 18:15:14)
--------------------------------------------------------------------------------

Done (20-6-2015 18:15:14)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Done (20-6-2015 18:15:14)
Scan Complete - Problems Found!

You can use the Repair Reparse Points or Repair Environment Variables tools at the bottom of this Window if needed.

While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.


And this :

Tweaking.com - Windows Repair - Found Reparse Points

Type,Name,Original Path,Target Path,Creation Time
JUNCTION,Documents and Settings,C:\Documents and Settings,C:\Users,14-7-2009 7:08:56
JUNCTION,Application Data,C:\ProgramData\Application Data,C:\ProgramData,14-7-2009 7:08:56
JUNCTION,Desktop,C:\ProgramData\Desktop,C:\Users\Public\Desktop,14-7-2009 7:08:56
JUNCTION,Documents,C:\ProgramData\Documents,C:\Users\Public\Documents,14-7-2009 7:08:56
JUNCTION,Favorites,C:\ProgramData\Favorites,C:\Users\Public\Favorites,14-7-2009 7:08:56
JUNCTION,Start Menu,C:\ProgramData\Start Menu,C:\ProgramData\Microsoft\Windows\Start Menu,14-7-2009 7:08:56
JUNCTION,Templates,C:\ProgramData\Templates,C:\ProgramData\Microsoft\Windows\Templates,14-7-2009 7:08:56
SYMLINK,java.exe,C:\ProgramData\Oracle\Java\javapath\java.exe,C:\Program Files (x86)\Java\jre1.8.0_31\bin\java.exe,26-1-2015 15:22:13
SYMLINK,javaw.exe,C:\ProgramData\Oracle\Java\javapath\javaw.exe,C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaw.exe,26-1-2015 15:22:13
SYMLINK,javaws.exe,C:\ProgramData\Oracle\Java\javapath\javaws.exe,C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaws.exe,26-1-2015 15:22:13
SYMLINK,All Users,C:\Users\All Users,C:\ProgramData,14-7-2009 7:08:56
JUNCTION,Default User,C:\Users\Default User,C:\Users\Default,14-7-2009 7:08:56
JUNCTION,Application Data,C:\Users\Default\Application Data,C:\Users\Default\AppData\Roaming,14-7-2009 7:08:56
JUNCTION,Cookies,C:\Users\Default\Cookies,C:\Users\Default\AppData\Roaming\Microsoft\Windows\Cookies,14-7-2009 7:08:56
JUNCTION,Local Settings,C:\Users\Default\Local Settings,C:\Users\Default\AppData\Local,14-7-2009 7:08:56
JUNCTION,My Documents,C:\Users\Default\My Documents,C:\Users\Default\Documents,14-7-2009 7:08:56
JUNCTION,NetHood,C:\Users\Default\NetHood,C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts,14-7-2009 7:08:56
JUNCTION,PrintHood,C:\Users\Default\PrintHood,C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts,14-7-2009 7:08:56
JUNCTION,Recent,C:\Users\Default\Recent,C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent,14-7-2009 7:08:56
JUNCTION,SendTo,C:\Users\Default\SendTo,C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo,14-7-2009 7:08:56
JUNCTION,Start Menu,C:\Users\Default\Start Menu,C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu,14-7-2009 7:08:56
JUNCTION,Templates,C:\Users\Default\Templates,C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates,14-7-2009 7:08:56
JUNCTION,Application Data,C:\Users\Default\AppData\Local\Application Data,C:\Users\Default\AppData\Local,14-7-2009 7:08:56
JUNCTION,History,C:\Users\Default\AppData\Local\History,C:\Users\Default\AppData\Local\Microsoft\Windows\History,14-7-2009 7:08:56
JUNCTION,Temporary Internet Files,C:\Users\Default\AppData\Local\Temporary Internet Files,C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files,14-7-2009 7:08:56
JUNCTION,My Music,C:\Users\Default\Documents\My Music,C:\Users\Default\Music,14-7-2009 7:08:56
JUNCTION,My Pictures,C:\Users\Default\Documents\My Pictures,C:\Users\Default\Pictures,14-7-2009 7:08:56
JUNCTION,My Videos,C:\Users\Default\Documents\My Videos,C:\Users\Default\Videos,14-7-2009 7:08:56
JUNCTION,My Music,C:\Users\Public\Documents\My Music,C:\Users\Public\Music,14-7-2009 7:08:56
JUNCTION,My Pictures,C:\Users\Public\Documents\My Pictures,C:\Users\Public\Pictures,14-7-2009 7:08:56
JUNCTION,My Videos,C:\Users\Public\Documents\My Videos,C:\Users\Public\Videos,14-7-2009 7:08:56
JUNCTION,Application Data,C:\Users\Tjalle\Application Data,C:\Users\Tjalle\AppData\Roaming,1-9-2012 15:24:16
JUNCTION,Cookies,C:\Users\Tjalle\Cookies,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\Cookies,1-9-2012 15:24:16
JUNCTION,Local Settings,C:\Users\Tjalle\Local Settings,C:\Users\Tjalle\AppData\Local,1-9-2012 15:24:16
JUNCTION,My Documents,C:\Users\Tjalle\My Documents,C:\Users\Tjalle\Documents,1-9-2012 15:24:16
JUNCTION,NetHood,C:\Users\Tjalle\NetHood,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\Network Shortcuts,1-9-2012 15:24:16
JUNCTION,PrintHood,C:\Users\Tjalle\PrintHood,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\Printer Shortcuts,1-9-2012 15:24:16
JUNCTION,Recent,C:\Users\Tjalle\Recent,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\Recent,1-9-2012 15:24:16
JUNCTION,SendTo,C:\Users\Tjalle\SendTo,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\SendTo,1-9-2012 15:24:16
JUNCTION,Start Menu,C:\Users\Tjalle\Start Menu,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\Start Menu,1-9-2012 15:24:16
JUNCTION,Templates,C:\Users\Tjalle\Templates,C:\Users\Tjalle\AppData\Roaming\Microsoft\Windows\Templates,1-9-2012 15:24:16
JUNCTION,Application Data,C:\Users\Tjalle\AppData\Local\Application Data,C:\Users\Tjalle\AppData\Local,1-9-2012 15:24:16
JUNCTION,History,C:\Users\Tjalle\AppData\Local\History,C:\Users\Tjalle\AppData\Local\Microsoft\Windows\History,1-9-2012 15:24:16
JUNCTION,Temporary Internet Files,C:\Users\Tjalle\AppData\Local\Temporary Internet Files,C:\Users\Tjalle\AppData\Local\Microsoft\Windows\Temporary Internet Files,1-9-2012 15:24:16
JUNCTION,My Music,C:\Users\Tjalle\Documents\My Music,C:\Users\Tjalle\Music,1-9-2012 15:24:16
JUNCTION,My Pictures,C:\Users\Tjalle\Documents\My Pictures,C:\Users\Tjalle\Pictures,1-9-2012 15:24:16
JUNCTION,My Videos,C:\Users\Tjalle\Documents\My Videos,C:\Users\Tjalle\Videos,1-9-2012 15:24:16
JUNCTION,Application Data,C:\Windows\SysWOW64\config\systemprofile\Application Data,C:\windows\system32\config\systemprofile\AppData\Roaming,13-12-2012 19:44:54
JUNCTION,Cookies,C:\Windows\SysWOW64\config\systemprofile\Cookies,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies,13-12-2012 19:44:54
JUNCTION,Local Settings,C:\Windows\SysWOW64\config\systemprofile\Local Settings,C:\windows\system32\config\systemprofile\AppData\Local,13-12-2012 19:44:54
JUNCTION,My Documents,C:\Windows\SysWOW64\config\systemprofile\My Documents,C:\windows\system32\config\systemprofile\Documents,13-12-2012 19:44:54
JUNCTION,NetHood,C:\Windows\SysWOW64\config\systemprofile\NetHood,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts,13-12-2012 19:44:54
JUNCTION,PrintHood,C:\Windows\SysWOW64\config\systemprofile\PrintHood,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts,13-12-2012 19:44:54
JUNCTION,Recent,C:\Windows\SysWOW64\config\systemprofile\Recent,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent,13-12-2012 19:44:54
JUNCTION,SendTo,C:\Windows\SysWOW64\config\systemprofile\SendTo,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo,13-12-2012 19:44:54
JUNCTION,Start Menu,C:\Windows\SysWOW64\config\systemprofile\Start Menu,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu,13-12-2012 19:44:54
JUNCTION,Templates,C:\Windows\SysWOW64\config\systemprofile\Templates,C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates,13-12-2012 19:44:54
JUNCTION,Application Data,C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Application Data,C:\windows\system32\config\systemprofile\AppData\Local,13-12-2012 19:44:54
JUNCTION,History,C:\Windows\SysWOW64\config\systemprofile\AppData\Local\History,C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History,13-12-2012 19:44:54
JUNCTION,Temporary Internet Files,C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Temporary Internet Files,C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files,13-12-2012 19:44:54
JUNCTION,My Music,C:\Windows\SysWOW64\config\systemprofile\Documents\My Music,C:\windows\system32\config\systemprofile\Music,13-12-2012 19:44:54
JUNCTION,My Pictures,C:\Windows\SysWOW64\config\systemprofile\Documents\My Pictures,C:\windows\system32\config\systemprofile\Pictures,13-12-2012 19:44:54
JUNCTION,My Videos,C:\Windows\SysWOW64\config\systemprofile\Documents\My Videos,C:\windows\system32\config\systemprofile\Videos,13-12-2012 19:44:54


Don't know what to do with this.
Can anyone help to get windows to update?

Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #1 on: July 01, 2015, 03:40:44 pm »
Trying windows repair tool it said:


[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Modules Installer service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
The system cannot find the file specified.
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Deleted file - C:\windows\SoftwareDistribution\ReportingEvents.log
Deleted file - C:\windows\SoftwareDistribution\AuthCabs\authcab.cab
Deleted file - C:\windows\SoftwareDistribution\AuthCabs\7971f918-a847-4430-9279-4a52d1efe18d\authcab.cab
Deleted file - C:\windows\SoftwareDistribution\DataStore\DataStore.edb
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edb.chk
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edb.log
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edb00005.log
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edbres00001.jrs
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edbres00002.jrs
Deleted file - C:\windows\SoftwareDistribution\Download\204d1fa1d4c28ecaa409b9d433b8d1bb9abe11a8
Deleted file - C:\windows\SoftwareDistribution\Download\25c5257e19f82b31cd04c839ea0147b646a80963
Deleted file - C:\windows\SoftwareDistribution\Download\260dc4a433d5f65672cfaa11841ed6962c531501
Deleted file - C:\windows\SoftwareDistribution\Download\36fb9472f1f1f4abeed6df1e69ec207c86f3c80f
Deleted file - C:\windows\SoftwareDistribution\Download\3b20d412057301cf83e43aef2e112faaab0def4a
Deleted file - C:\windows\SoftwareDistribution\Download\56f9e88f4b76b805ca7818fbe5bebecc5e123be1
Deleted file - C:\windows\SoftwareDistribution\Download\621348e5cfe277dc01da865493634b6b9d9274cc
Deleted file - C:\windows\SoftwareDistribution\Download\631341ed732f552b82df111e26ec98af61bfe336
Deleted file - C:\windows\SoftwareDistribution\Download\63170d8b1e31aaf11923000599c36f857d2a1c8c
Deleted file - C:\windows\SoftwareDistribution\Download\747dbcc02126950230a70f7ebcc4767c306c55de
Deleted file - C:\windows\SoftwareDistribution\Download\7ebd65b6a1479866c046b44a540945ef2aab567a
Deleted file - C:\windows\SoftwareDistribution\Download\8058ed7e15cf868d26174d9bd4ab5f6664337948
Deleted file - C:\windows\SoftwareDistribution\Download\9f743bfbc48e6e7ee89260b3349eaf36eb425c4c
Deleted file - C:\windows\SoftwareDistribution\Download\c22b54ce7d7ee4a5a5d941740181afef75ec473d
Deleted file - C:\windows\SoftwareDistribution\Download\df65ab2b013440bbcf515e1426a8ec36e2dc83c9
Deleted file - C:\windows\SoftwareDistribution\Download\f3f05923c10e732ff623bbb88cbdb4846b657a7f
Deleted file - C:\windows\SoftwareDistribution\Download\fa7747ff50c25db4b64713e7aeaf01e835045704
Deleted file - C:\windows\SoftwareDistribution\Download\ff98d75d4a39d523c4215a316897b91acf1cc86c
Deleted file - C:\windows\SoftwareDistribution\Download\Install\CheckSURPackage.EXE
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320.mum
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\wuident.cab
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\wuident.txt
Deleted file - C:\windows\SoftwareDistribution\SelfUpdate\WuPackages.xml
Deleted file - C:\windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab
Deleted file - C:\windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab
Deleted file - C:\windows\system32\catroot2\dberr.txt
Deleted file - C:\windows\system32\catroot2\edb.chk
Deleted file - C:\windows\system32\catroot2\edb.log
Deleted file - C:\windows\system32\catroot2\edb00082.log
Deleted file - C:\windows\system32\catroot2\edb00083.log
Deleted file - C:\windows\system32\catroot2\edb00084.log
Deleted file - C:\windows\system32\catroot2\edb00085.log
Deleted file - C:\windows\system32\catroot2\edb00086.log
Deleted file - C:\windows\system32\catroot2\edb00087.log
Deleted file - C:\windows\system32\catroot2\edb00088.log
Deleted file - C:\windows\system32\catroot2\edb00089.log
Deleted file - C:\windows\system32\catroot2\edbres00001.jrs
Deleted file - C:\windows\system32\catroot2\edbres00002.jrs
Deleted file - C:\windows\system32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
Deleted file - C:\windows\system32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
Deleted file - C:\windows\system32\config\txr\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.0.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.1.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.2.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{016888cc-6c6f-11de-8d1d-001e0bcde3ec}.TxR.blf.old
C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
The process cannot access the file because it is being used by another process.
Deleted file - C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf.old
C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
Deleted file - C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms.old
C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.
Deleted file - C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{56be6096-17e3-11e5-a06f-10bf48bc4a96}.TxR.0.regtrans-ms
Deleted file - C:\windows\system32\config\txr\{56be6096-17e3-11e5-a06f-10bf48bc4a96}.TxR.1.regtrans-ms
Deleted file - C:\windows\system32\config\txr\{56be6096-17e3-11e5-a06f-10bf48bc4a96}.TxR.2.regtrans-ms
Deleted file - C:\windows\system32\config\txr\{56be6096-17e3-11e5-a06f-10bf48bc4a96}.TxR.blf
Deleted file - C:\windows\system32\SMI\Store\Machine\SCHEMA.DAT{3d40f5eb-d844-11e4-bed5-10bf48bc4a96}.TM.blf
Deleted file - C:\windows\system32\SMI\Store\Machine\SCHEMA.DAT{3d40f5eb-d844-11e4-bed5-10bf48bc4a96}.TMContainer00000000000000000001.regtrans-ms
Deleted file - C:\windows\system32\SMI\Store\Machine\SCHEMA.DAT{3d40f5eb-d844-11e4-bed5-10bf48bc4a96}.TMContainer00000000000000000002.regtrans-ms
Could Not Find C:\windows\system32\SMI\Store\Machine\*.blf
Could Not Find C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
[SC] SetServiceObjectSecurity SUCCESS
[SC] SetServiceObjectSecurity SUCCESS
Path not found - C:\windows\SysWoW64\catroot2
The system cannot find the file specified.
The system cannot find the file specified.

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Modules Installer service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
The system cannot find the file specified.
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Path not found - C:\windows\SoftwareDistribution
The system cannot find the file specified.
The system cannot find the file specified.
Path not found - C:\windows\system32\catroot2
The system cannot find the file specified.
The system cannot find the file specified.
C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TM.blf
The process cannot access the file because it is being used by another process.
C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\windows\system32\config\txr\{016888cd-6c6f-11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.
File not found - C:\windows\system32\SMI\Store\Machine\*.TM*
File not found - C:\windows\system32\SMI\Store\Machine\*.blf
File not found - C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
Could Not Find C:\windows\system32\SMI\Store\Machine\*.TM*
Could Not Find C:\windows\system32\SMI\Store\Machine\*.blf
Could Not Find C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
[SC] SetServiceObjectSecurity SUCCESS
[SC] SetServiceObjectSecurity SUCCESS
Path not found - C:\windows\SysWoW64\catroot2
The system cannot find the file specified.
The system cannot find the file specified.

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS

Offline Shane

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Re: Windows 7 update error code 80070002
« Reply #2 on: July 02, 2015, 09:07:45 pm »
Did you make sure to run all the repairs and to run them all in safe mode?

Also v3.2.3 is out :-)

Shane

Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #3 on: July 03, 2015, 04:47:26 am »
Yes I used all the option in the repair tool.
With the v3.2.3 today.
Tweaking.com - Windows Repair v3.2.3
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: TJALLE-PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Tjalle
Current Profile SID: S-1-5-21-663423199-3220892033-3834363275-1001
Current Profile Classes: S-1-5-21-663423199-3220892033-3834363275-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\Tjalle\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:09:23

Process Count: 23
Commit Total: 970,18 MB
Commit Limit: 15,90 GB
Commit Peak: 1,44 GB
Handle Count: 5076
Kernel Total: 428,92 MB
Kernel Paged: 355,13 MB
Kernel Non Paged: 73,79 MB
System Cache: 1,19 GB
Thread Count: 265
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7,95 GB
Memory Used: 1,15 GB(14,4088%)
Memory Avail.: 6,80 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7,95 GB
Memory Used: 885,89 MB(10,8841%)
Memory Avail.: 7,08 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (3-7-2015 13:02:54)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 4
 
01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (3-7-2015 13:02:55)

   Running Repair Under Current User Account
   Done (3-7-2015 13:03:14)

01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (3-7-2015 13:03:14)


Decompressing & Updating Windows Permission File services.txt
Done,  0,14 seconds.

   Running Repair Under System Account
   Done (3-7-2015 13:06:44)

01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (3-7-2015 13:06:44)

   Running Repair Under System Account
   Done (3-7-2015 13:07:30)

02 - Reset File Permissions: C:
   C: & Sub Folders
   Start (3-7-2015 13:07:30)

   Trying To Run Repair As Trusted Installer.
   This Repair Is Hidden By Windows Itself.
   You Can See The Repair Working In The Task Manager.
   Running Repair As Trusted Installer
   Done (3-7-2015 13:14:53)

02 - Reset File Permissions: D:
   D: & Sub Folders
   Start (3-7-2015 13:14:53)

   Trying To Run Repair As Trusted Installer.
   This Repair Is Hidden By Windows Itself.
   You Can See The Repair Working In The Task Manager.
   Running Repair As Trusted Installer
   Done (3-7-2015 13:20:37)

02 - Reset File Permissions: All Profiles
   C:\Users & Sub Folders
   Start (3-7-2015 13:20:37)

   Running Repair Under System Account
   Done (3-7-2015 13:22:56)

02 - Reset File Permissions: Current Profile
   C:\Users\Tjalle & Sub Folders
   Start (3-7-2015 13:22:56)

   Running Repair Under System Account
   Done (3-7-2015 13:24:25)

02 - Reset File Permissions: Cleanup
   Repairing Restricted Folders Permissions To Avoid Infinite Loops
   Start (3-7-2015 13:24:25)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:24:27)

03 - Reset Service Permissions
   Start (3-7-2015 13:24:27)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:24:37)

04 - Register System Files
   Start (3-7-2015 13:24:37)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:25:02)

05 - Repair WMI
   Start (3-7-2015 13:25:02)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   Norton Internet Security Exported.

   Exporting AntiSpyware Info...
   Windows Defender Exported.
   Spybot - Search and Destroy Exported.
   Norton Internet Security Exported.

   Exporting 3rd Party Firewall Info...
   Norton Internet Security Exported.

   Running Repair Under Current User Account
   Done (3-7-2015 13:27:12)

06 - Repair Windows Firewall
   Start (3-7-2015 13:27:12)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0,13 seconds.

   Running Repair Under System Account
   Done (3-7-2015 13:27:26)

07 - Repair Internet Explorer
   Start (3-7-2015 13:27:26)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:27:36)

08 - Repair MDAC/MS Jet
   Start (3-7-2015 13:27:36)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:27:40)

09 - Repair Hosts File
   Start (3-7-2015 13:27:40)
   Running Repair Under System Account
   Done (3-7-2015 13:27:41)

10 - Remove Policies Set By Infections
   Start (3-7-2015 13:27:41)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:27:45)

11 - Repair Start Menu Icons Removed By Infections
   Start (3-7-2015 13:27:45)
   Running Repair Under System Account
   Done (3-7-2015 13:27:46)

12 - Repair Icons
   Start (3-7-2015 13:27:46)
   Running Repair Under Current User Account
   Done (3-7-2015 13:27:47)

13 - Repair Network
   Start (3-7-2015 13:27:47)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:27:50)

14 - Remove Temp Files
   Start (3-7-2015 13:27:50)
   Running Repair Under System Account
   Done (3-7-2015 13:27:52)

15 - Repair Proxy Settings
   Start (3-7-2015 13:27:52)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:27:54)

16 - Unhide Non System Files
   Start (3-7-2015 13:27:54)
   C:\ - Total Files Unhidden: 747 - Check Unhidden_Files.txt for list of files unhidden
   D:\ - Total Files Unhidden: 1220 - Check Unhidden_Files.txt for list of files unhidden
   Done (3-7-2015 13:28:01)

17 - Repair Windows Updates
   Start (3-7-2015 13:28:01)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0,11 seconds.

   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (3-7-2015 13:28:23)

18 - Repair CD/DVD Missing/Not Working
   Start (3-7-2015 13:28:23)
   iTunes not found, not applying UpperFilters iTunes Reg Key
   Done (3-7-2015 13:28:23)

19 - Repair Volume Shadow Copy Service
   Start (3-7-2015 13:28:23)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0,13 seconds.

   Running Repair Under System Account
   Done (3-7-2015 13:28:41)

20 - Repair Windows Sidebar/Gadgets
   Start (3-7-2015 13:28:41)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:28:44)

21 - Repair MSI (Windows Installer)
   Start (3-7-2015 13:28:44)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0,13 seconds.

   Running Repair Under System Account
   Done (3-7-2015 13:28:54)

22 - Repair Windows Snipping Tool
   Start (3-7-2015 13:28:54)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:28:57)

23.01 - Repair bat Association
   Start (3-7-2015 13:28:57)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:28:59)

23.02 - Repair cmd Association
   Start (3-7-2015 13:28:59)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:02)

23.03 - Repair com Association
   Start (3-7-2015 13:29:02)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:04)

23.04 - Repair Directory Association
   Start (3-7-2015 13:29:04)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:06)

23.05 - Repair Drive Association
   Start (3-7-2015 13:29:06)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:08)

23.06 - Repair exe Association
   Start (3-7-2015 13:29:08)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:10)

23.07 - Repair Folder Association
   Start (3-7-2015 13:29:10)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:12)

23.08 - Repair inf Association
   Start (3-7-2015 13:29:12)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:14)

23.09 - Repair lnk (Shortcuts) Association
   Start (3-7-2015 13:29:14)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:16)

23.10 - Repair msc Association
   Start (3-7-2015 13:29:16)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:19)

23.11 - Repair reg Association
   Start (3-7-2015 13:29:19)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:21)

23.12 - Repair scr Association
   Start (3-7-2015 13:29:21)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:23)

24 - Repair Windows Safe Mode
   Start (3-7-2015 13:29:23)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:25)

25 - Repair Print Spooler
   Start (3-7-2015 13:29:25)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0,13 seconds.

   Running Repair Under System Account
   Done (3-7-2015 13:29:28)

26 - Restore Important Windows Services
   Start (3-7-2015 13:29:28)
   Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done,  0,13 seconds.

   Running Repair Under System Account
   Done (3-7-2015 13:29:33)

27 - Set Windows Services To Default Startup
   Start (3-7-2015 13:29:33)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:40)

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

31 - Repair Windows 'New' Submenu
   Start (3-7-2015 13:29:40)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:42)

32 - Restore UAC (User Account Control) Settings
   Start (3-7-2015 13:29:42)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3-7-2015 13:29:44)

33 - Repair Performance Counters
   Start (3-7-2015 13:29:44)
   Running Repair Under Current User Account
   Done (3-7-2015 13:29:51)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (3-7-2015 13:29:52)
   Total Repair Time: 00:26:59


...YOU MUST RESTART YOUR SYSTEM...

« Last Edit: July 03, 2015, 04:56:10 am by TjaMat »

Offline Shane

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Re: Windows 7 update error code 80070002
« Reply #4 on: July 06, 2015, 04:18:55 pm »
Looks like according to microsoft it means some files are missing for Windows updates
https://support.microsoft.com/en-us/kb/910336

Can you see if any of the steps there helps? If so then I can add them to the repairs :-)

Shane

Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #5 on: July 26, 2015, 05:26:39 am »
It did not fix the problem

Offline Julian

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Re: Windows 7 update error code 80070002
« Reply #6 on: July 26, 2015, 10:42:01 pm »
I love this error... no worries though first off we need to get sfc /scannow Working. Can you post me a screen shot of what it tells you when you try sfc /scannow

Option 2 is if you have a bootable Windows disk. You can use this method http://www.winhelponline.com/blog/run-sfc-offline-windows-7-vista/

I need to see a copy of the sfc scan log because i feel you may  have corruption. And i want to see if the scan repairs most of it and then ill hunt down the rest.
Julian

Offline Rick

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Re: Windows 7 update error code 80070002 ~ (Run the latest ComboFix);
« Reply #7 on: July 28, 2015, 06:52:17 pm »
Run the latest ComboFix;

It helped me!

Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #8 on: July 31, 2015, 05:34:13 am »
Here is the mssg I get back after scannow.
I think I tried combo fix already.

Offline Boggin

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Re: Windows 7 update error code 80070002
« Reply #9 on: July 31, 2015, 05:49:57 am »
Can you boot up into the advanced boot options, select Safe Mode and try the sfc /scannow again.

If you get the same error then enter chkdsk c:

This is a read only mode but will recommend any remedial action if volume errors are found, but will also show if any KBs in bad sectors.

Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #10 on: July 31, 2015, 10:00:59 am »
Alright this is what I got
Also tried the scannnow in safemode

Offline Julian

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Re: Windows 7 update error code 80070002
« Reply #11 on: July 31, 2015, 12:41:44 pm »
hmmm in your services is the windows module installer running that needs to be running for sfc to run.
Julian

Offline Shane

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Re: Windows 7 update error code 80070002
« Reply #12 on: July 31, 2015, 12:42:09 pm »
I am curious if this will help, if it does I need to get it added to the repairs :-)

Download the attached file and extract it, run the bat file and it should clear out the cat database, once it is done reboot and it should start to rebuild, you wont see anything.

Give it a few min to maybe even 30 min and then see if things are any better.

Shane

Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #13 on: August 01, 2015, 06:29:34 am »
The windows module installer wasn´t running.
I started it but didn´t change anything.

Did the cat file thing in the output looks like it run into some trouble.

Offline Boggin

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Re: Windows 7 update error code 80070002
« Reply #14 on: August 01, 2015, 08:03:01 am »
Try these commands, but it may also have problems with the catroot2 folder when you have already tried to rename it, but see how it goes although Shane's batch file may also include these cmds.

The SoftwareDistribution cmds will remove the update history.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Then enter exit to close the cmd window and reboot.

If the forum allows you to copy & paste text then you can paste the cmds at the cmd prompt.


Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #15 on: August 01, 2015, 12:28:40 pm »
@ Boggin

Followed the instructions.
Didn't see any effects

Offline Boggin

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Re: Windows 7 update error code 80070002
« Reply #16 on: August 01, 2015, 01:15:12 pm »
They are a general WU fix but it depends on what is causing the problem.

Are BITS and the other services showing as started now after running Shane's program ?

If you are able to run a command prompt as an admin, enter net user administrator /active:yes then enter exit to close the cmd window and reboot.

This enables the hidden admin account and you will see an Admin icon on the desktop which you use to log in with.

After it has sorted out the desktop, try the WUs first and if they still fail, open a command prompt - not sure if you still have to right click on it to run it as an admin but do that and see if a sfc /scannow will execute.

If it does and reports files that it is unable to repair, enter findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt

This will put an icon onto the desktop which when double clicked will open the CBS Log in Notepad which you can then copy & paste into the reply box.

To disable the hidden admin account change the active:yes to active:no


Offline TjaMat

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Re: Windows 7 update error code 80070002
« Reply #17 on: August 02, 2015, 10:56:58 am »
Thanks for helping but
sfc /scannow still didn't work.
(WU still fail)

Offline Rick

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Re: Windows 7 update error code 80070002
« Reply #18 on: August 02, 2015, 11:34:16 am »
Thanks for helping but
sfc /scannow still didn't work.
(WU still fail)

Hello; have you run combo fix?
if not and not sure if you should! let me tell you you should, because even if you re-install, the problem won't go away!

after you run combo fix; re-install windows using the upgrade feature from the install disk!
* takes some time, but I always found it is better set all the thing back to normal?

In your case, I would normally copy the install disk to another drive, click on install and use the upgrade feature; it will save all your programs and existing documents...

Why so drastic measure; first, it isn't and who knows what your system is doing :)

If after upgrade still don't work and in some cases it WON'T; its another issue entirely...

Rick

Rick

Offline Boggin

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Re: Windows 7 update error code 80070002
« Reply #19 on: August 02, 2015, 02:58:40 pm »
I think it's wrong to advise using ComboFix because if it snags a file and you don't know what it is and have it delete that file, you could do your system some harm.

There's obviously something very wrong when the hidden admin is unable to run a command prompt.

Try this ESET.exe - it reinstates services normally taken out by an infection, but I think given the number of files showing as deleted that it would be best if you backed up your personal stuff and factory reset.

http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

Offline Rick

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Re: Windows 7 update error code 80070002
« Reply #20 on: August 04, 2015, 06:50:07 am »
I think it's wrong to advise using ComboFix because if it snags a file and you don't know what it is and have it delete that file, you could do your system some harm.

There's obviously something very wrong when the hidden admin is unable to run a command prompt.

Try this ESET.exe - it reinstates services normally taken out by an infection, but I think given the number of files showing as deleted that it would be best if you backed up your personal stuff and factory reset.

http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

Boggin; I like your remark here; however; is there a way he can post his current services settings without sending him someplace to make unnecessary changes?
is it better to look at what is happening than make more problems? some other programs maybe have them set to where they need to function, we can not know all the programs he has...

I would; try these two files in this order;

Run each one separately from ADM account;

Then Download the new update agent for your/his version;
https://support.microsoft.com/en-us/kb/949104

Another tool one might try using;
http://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility

still not working?
He/she is most likely using a un-licensed version!
« Last Edit: August 04, 2015, 09:48:14 am by Rick, Reason: added a link to WU feature »