Author Topic: System Restore No Longer Working After Using Tweaking Windows.  (Read 48080 times)

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Offline Novice22

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System Restore No Longer Working After Using Tweaking Windows.
« on: December 10, 2015, 09:20:48 am »
Can't even add manual restore point.
Error code Ox8000FFFF - Catastrophic Failure.
Windows Vista System.
Restore point created before running the programme not available either.

Offline Boggin

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #1 on: December 10, 2015, 04:27:47 pm »
I've asked Shane to have a look at this for you just to let you know you haven't been ignored.

However, he's in the middle of building a number of computers for his customers so it may be a day so before he can get onto the forum.

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #2 on: December 10, 2015, 05:18:35 pm »
hmmmmm open and elevated cmd and type in
Code: [Select]
vssadmin list providers and take a snapshot of what it shows you.
Julian

Offline Shane

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #3 on: December 10, 2015, 11:17:47 pm »
My program doesnt touch system restore, but it does use some services. I havent had this problem with it before, so i did some looking up and that error can happen if any system files are messed up or missing so running sfc /scannow is a good idea

It can also happen if the volume shadow copies are messed up and need to be fixed, that is done by removing them and starting fresh and of course make sure the VSS or volume shadow copy service is running.

It can also happen if there are bad sectors on the drive, did you do a chkdsk on the drive yet?

Shane

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #4 on: December 11, 2015, 02:22:49 am »
I've asked Shane to have a look at this for you just to let you know you haven't been ignored.

However, he's in the middle of building a number of computers for his customers so it may be a day so before he can get onto the forum.

Many thanks.

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #5 on: December 11, 2015, 02:37:07 am »
My program doesnt touch system restore, but it does use some services. I havent had this problem with it before, so i did some looking up and that error can happen if any system files are messed up or missing so running sfc /scannow is a good idea

It can also happen if the volume shadow copies are messed up and need to be fixed, that is done by removing them and starting fresh and of course make sure the VSS or volume shadow copy service is running.

It can also happen if there are bad sectors on the drive, did you do a chkdsk on the drive yet?

Shane

Thanks Shane.
sfc /scannow did not solve the problem, nor did chkdsk.
VSS service is running.
It was stopped last night and I started it again.
When I checked earlier it had stopped again.
I restarted it earlier on and it is still running.
As a novice I would not know if the volume shadow copies are messed up or how to fix them.
Sorry that I could not be more helpful.

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #6 on: December 11, 2015, 02:49:16 am »
hmmmmm open and elevated cmd and type in
Code: [Select]
vssadmin list providers and take a snapshot of what it shows you.

Thanks Julian.
Sorry, don't know how to take a snapshot.
Information was:
Provider Name: Microsoft Software Shadow Copy Provider 1.0
Provider type: System
Provider Id: <b5946137 7b9f 4925 af80 51abd60b2od5
Version: 1.0.0.7

Hope this was helpful.

Offline Boggin

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #7 on: December 11, 2015, 10:27:19 am »
For info - You can post the output of a cmd window by right clicking in the text area - click on Select all then press enter.

You then right click in the reply box and select Paste.

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #8 on: December 11, 2015, 02:21:19 pm »
Thanks Boggin.

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #9 on: December 11, 2015, 02:36:43 pm »
hmmmmm open and elevated cmd and type in
Code: [Select]
vssadmin list providers and take a snapshot of what it shows you.

Thanks Julian.
Sorry, don't know how to take a snapshot.
Information was:
Provider Name: Microsoft Software Shadow Copy Provider 1.0
Provider type: System
Provider Id: <b5946137 7b9f 4925 af80 51abd60b2od5
Version: 1.0.0.7

Hope this was helpful.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7


C:\Windows\system32>

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #10 on: December 11, 2015, 04:52:18 pm »
awesome okay so now i know you just have windows making system restore points not another 3rd party program. can you run
Code: [Select]
vssadmin list writers and copy and paste what it shows this will be a long one.
Julian

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #11 on: December 12, 2015, 02:16:46 pm »
Thanks Julian.
Afraid it wasn't very long!


Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.


C:\Windows\system32>

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #12 on: December 12, 2015, 04:31:04 pm »
Aaaaand bingo that's not good and that's your problem
Julian

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #13 on: December 12, 2015, 04:40:30 pm »
back up registry before doing this but here is the step you need to take.

1. Click Start, type regedit in the Start Search box, and then press ENTER.

2. Locate and then click the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
3. Locate the TypeLib registry value.

NOTE The registry type of TypeLib should be shown as REG_EXPAND_SZ. If that is not the case, you have to delete the key, and then you have to recreate the key. To do this, follow these two steps:

 a. Select the TypeLib registry value, and then delete it.

 b. Create a new Expandable String Value, and then name it TypeLib.
4. Double-click the TypeLib registry value. In the Value Data box, type %systemroot%\system32\EVENTCLS.DLL, and then click OK.

5. Close Regedit.

6. Click Start, type services.msc in the Start Search box, and hit Enter.

7. Right-click the following services one at a time and click Restart:

• COM+ Event System
• Volume Shadow Copy
8. Close the Services snap-in.

9. Open an elevated command prompt, type vssadmin list writers, and then hit ENTER.

10. Verify that the VSS writers are now listed.
Julian

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #14 on: December 12, 2015, 04:41:57 pm »
Don't really understand.
Any idea of how the problem might be fixed?

Sorry, that applies to previous reply.
« Last Edit: December 12, 2015, 04:46:16 pm by Novice22 »

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #15 on: December 12, 2015, 04:46:48 pm »
have you tried the steps i asked?
Julian

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #16 on: December 12, 2015, 04:53:52 pm »
back up registry before doing this but here is the step you need to take.

1. Click Start, type regedit in the Start Search box, and then press ENTER.

2. Locate and then click the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}
3. Locate the TypeLib registry value.

NOTE The registry type of TypeLib should be shown as REG_EXPAND_SZ. If that is not the case, you have to delete the key, and then you have to recreate the key. To do this, follow these two steps:

 a. Select the TypeLib registry value, and then delete it.

 b. Create a new Expandable String Value, and then name it TypeLib.
4. Double-click the TypeLib registry value. In the Value Data box, type %systemroot%\system32\EVENTCLS.DLL, and then click OK.

5. Close Regedit.

6. Click Start, type services.msc in the Start Search box, and hit Enter.

7. Right-click the following services one at a time and click Restart:

• COM+ Event System
• Volume Shadow Copy
8. Close the Services snap-in.

9. Open an elevated command prompt, type vssadmin list writers, and then hit ENTER.

10. Verify that the VSS writers are now listed.

While I appreciate the work that you have put into this, I have to admit that I find the task
daunting.
I don't even know how to back up a registry, much less follow all those complex steps.
Would be very worried about tampering with the registry.
Is there a Microsoft fix tool for this by any chance?

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #17 on: December 12, 2015, 05:00:39 pm »
since you are nervous i'll write you a script to run then.
Julian

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #18 on: December 12, 2015, 05:05:47 pm »
here is a snapshot on how to back up your registry with windows repair.
i also uploaded a reg file that will re-apply the TypeLib reg_expand_sz
merge this reg file reboot your system then try the
Code: [Select]
vssadmin list writers command again
Julian

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #19 on: December 12, 2015, 05:15:34 pm »
Thanks Julian.
As it is after midnight I will have to leave it for tonight.
Hopefully it won't look too daunting when fresh tomorrow.
Thanks again.

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #20 on: December 14, 2015, 03:17:21 pm »
Hi Julian
Apologies for delay in getting back.
I am still fearful about tampering with the registry, as you probably guessed, but I am meeting
a Tech friend of mine in the run up to Christmas and I expect that he will be able to help me
considerably in going through the recommended steps.
I had considered scrapping the laptop because of age and limitations but I now think that it would
be best to enlist the help of my friend in following your instructions.
Will let you know how it goes and am very much looking forward to seeing Restore working again thanks
to all your help.
Very many thanks.

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #21 on: December 16, 2015, 01:45:05 am »
Let me know what you come up With.  :cheesy:
Julian

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #22 on: December 16, 2015, 02:35:45 pm »
I will Julian.
My hope is that he will be able to talk me through the steps that you so kindly provided.

Offline Julian

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #23 on: December 17, 2015, 02:44:45 pm »
ah and here is a link you can reference for that repair  :wink:
https://support.microsoft.com/en-us/kb/2009533
Julian

Offline Novice22

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Re: System Restore No Longer Working After Using Tweaking Windows.
« Reply #24 on: December 17, 2015, 02:48:07 pm »
Thanks Julian.
Will check that out.