Author Topic: How To Fix Application Error 0xc0000005  (Read 30777 times)

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makinero

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How To Fix Application Error 0xc0000005
« on: June 04, 2016, 12:32:16 am »
How To Fix Application Error 0xc0000005
Quote
C:\Windows\SysWOW64\msvcrt.dll

ERROR CODE: 0xc0000005 "Access Violation"

Reinstalling all components of Visual nothing helps !!!
sfc /scannow nothing help

« Last Edit: June 11, 2016, 01:34:01 pm by makinero »

Offline Boggin

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Can you go into Event Viewer as that may tell you which application it is faulting.

Reinstalling the program that dll belongs to may resolve but have you tried your restore points prior to the error ?

makinero

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Points restore NEVER, EVER work if is a serious errors.

If there is a more serious errors ALL Restore Point are completely automatically erased due to broken
"This computer did not create any restore point"
I have a lot of problems with their computer when they tried different repair tool Tweaking.
Now I'm trying to fix all the problems in my computer.

Probably this is due to that the applications have elevated permissions (as administrator) and should not be so.


« Last Edit: June 04, 2016, 07:40:11 am by makinero »

Offline Boggin

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Given all of the problems you are having with your computer, why don't you just back up all of your personal stuff and factory reset it - or if it is a custom built machine - perform either a repair or clean install.

makinero

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For me, nothing is impossible, very, very rarely repairing the system - one for many-many years. Such simple errors do not fix it ?, I do not like time-consuming installation and many other things the installation, it's just a big waste of time.

Offline Boggin

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Well how much time have you spent on your current problems - you could have started over afresh with the time you have spent asking for help and then researching.

If I come across a problem that I'm unable to fix and it isn't hardware related, I have no hesitation in factory resetting - fortunately I've been able to resolve such problems so that is always a last resort for me, but I don't seem to be getting the same problems you are.

If your system isn't creating restore points then the reset could resolve that and restore points can resolve a lot of problems.

makinero

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This is a read access violation within a call to memcpy.


Offline Boggin

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Have you tried reinstalling the program that uses that .dll - it may not be a Windows file and has been installed by the program that uses it.

http://www.file.net/process/msvcrt.dll.html
« Last Edit: June 05, 2016, 04:10:37 am by Boggin »

makinero

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It seems that the service for some reason stops working and closes.


Code: [Select]
FAULTING_IP:
oodag+19ee30
00000001`4019ee30 4c8b91f8000000  mov     r10,qword ptr [rcx+0F8h]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000000014019ee30 (oodag+0x000000000019ee30)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000000f8
Attempt to read from address 00000000000000f8

CONTEXT:  0000000000000000 -- (.cxr 0x0;r)
rax=0000000000000218 rbx=00000000000004d0 rcx=0000000015d7d278
rdx=ffffffffec0b8744 rsi=0000000000000005 rdi=00000000028684b8
rip=000000007733c80a rsp=0000000015d7cca8 rbp=0000000015d7dcc0
 r8=000000000000001c  r9=000000000000090c r10=0000000000000000
r11=0000000015d7d260 r12=00000000028683f8 r13=0000000019690080
r14=00000000800704c7 r15=0000000000100000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000202
ntdll!NtGetContextThread+0xa:
00000000`7733c80a c3              ret

DEFAULT_BUCKET_ID:  WRONG_SYMBOLS

PROCESS_NAME:  oodag.exe

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: oodag

FAULTING_MODULE: 00000000772f0000 ntdll

DEBUG_FLR_IMAGE_TIMESTAMP:  56c201e8

ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000000f8

READ_ADDRESS:  00000000000000f8

FOLLOWUP_IP:
oodag+19ee30
00000001`4019ee30 4c8b91f8000000  mov     r10,qword ptr [rcx+0F8h]

APP:  oodag.exe

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS

BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS

LAST_CONTROL_TRANSFER:  from 000000014000778d to 000000014019ee30

STACK_TEXT:
00000000`15d7f4b8 00000001`4000778d : 00000000`00000004 00000000`00000000 00000000`01005c90 00000000`00000031 : oodag+0x19ee30
00000000`15d7f4c0 00000001`400088d5 : 00000000`10b72150 00000000`00000008 00000000`1093f520 00000000`00000000 : oodag+0x778d
00000000`15d7f4f0 00000001`40012d22 : 00000000`15d7f740 00000000`1093f520 00000000`1093f520 00000000`10930520 : oodag+0x88d5
00000000`15d7f590 00000001`400131c9 : 00000000`00000014 00000000`10b82590 00000000`109305c8 00000000`10930520 : oodag+0x12d22
00000000`15d7f5d0 00000001`40013495 : 00000000`10930520 00000000`00000005 00000000`00000006 00000000`15d7f860 : oodag+0x131c9
00000000`15d7f730 00000001`40008543 : 00000000`10930520 00000000`00000006 00000000`00000000 00000000`10930520 : oodag+0x13495
00000000`15d7f760 00000001`4002534b : 00000000`00000000 00000000`10bb32e0 00000000`00000000 00000000`00000000 : oodag+0x8543
00000000`15d7ff00 00000001`400253df : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : oodag+0x2534b
00000000`15d7ff30 00000000`771e59bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : oodag+0x253df
00000000`15d7ff60 00000000`7731a2e1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`15d7ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  oodag+19ee30

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  oodag.exe

STACK_COMMAND:  ~14s; .ecxr ; kb

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_c0000005_oodag.exe!Unknown

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:wrong_symbols_c0000005_oodag.exe!unknown

FAILURE_ID_HASH:  {c0f37705-bd26-7eb8-1ead-02bbb4af2eb2}

Followup: MachineOwner
---------
« Last Edit: June 11, 2016, 01:31:48 pm by makinero »

Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #9 on: June 11, 2016, 04:23:45 pm »
Do you have this defrag program installed - http://www.file.net/process/oodag.exe.html

If so then I would suggest either uninstalling/reinstalling the program or contact the vendor.

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #10 on: June 12, 2016, 12:59:37 am »
Do you have this defrag program installed - http://www.file.net/process/oodag.exe.html

If so then I would suggest either uninstalling/reinstalling the program or contact the vendor.

It will not help, but I know what is causing the problem.

I'm trying to stop some of the multi-threads.

Code: [Select]
APPLICATION_HANG_BusyHang_cfffffff_oodag.exe!Unknown

Deadlock occurs when a process or thread enters a waiting state because a requested system resource is held by another waiting process, which in turn is waiting for another resource held by another waiting process. If a process is unable to change its state indefinitely because the resources requested by it are being used by another waiting process, then the system is said to be in a deadlock.
« Last Edit: June 12, 2016, 01:03:07 am by makinero »

Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #11 on: June 12, 2016, 05:20:49 am »

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #12 on: June 12, 2016, 06:17:52 am »
No, it's not me .. I do not create accounts on the German forums.
but I've seen the same copy/paste error so I wrote here

Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #13 on: June 12, 2016, 08:43:42 am »
So I assume you are using a 3rd party defragger or is it one of their other programs ?

I have been getting the same error code when Adblock Plus has been crashing my IE 11.

I've uninstalled/reinstalled it and will see how it goes from there, but as your original post was regarding a dll, resolving those is usually done by reinstalling the program that uses it.

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #14 on: June 12, 2016, 09:12:32 am »
I would like to show you on the screen as you could theoretically solve the problem (workaround) with the exception of Service , but my system has an interface Polish.

Recovery:
The first, or second or third error:
Restart the Service




Edit:

Service O & O Defrag terminated unexpectedly. It has done this: 1. Within the 60,000 milliseconds will be taken following corrective action: Restart the service.
« Last Edit: June 12, 2016, 09:22:35 am by makinero »

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #15 on: June 12, 2016, 09:45:16 am »
Update:

Code: [Select]
[Window Title]
Program Compatibility Assistant

[Main Instruction]
Windows has detected that this program does not work properly.

[Close]

[Footer]
applied settings

New Test:
It does not solve the problem.
Other error.
Code: [Select]
0xc0000005c C:\Program Files\OO Software\Defrag\oodpeo.ocx
 C:\Program Files\OO Software\Defrag\oodpeo.exe

Can not stop multiple threads at the same time.

Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #16 on: June 12, 2016, 10:19:02 am »
Has this program ever worked on your computer ?

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #17 on: June 12, 2016, 10:23:18 am »
The program works, but I have a problem with multithreaded.
This option will not work correctly.


Code: [Select]
Drives:

Enabled: Task may optimize multiple physical drives in parralel

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #18 on: June 12, 2016, 10:29:49 am »
Caused by: INVALID_POINTER_READ_c0000005_oodpeo.ocx!CSplashUpControl::SetModule

application crashed for memory access violation
« Last Edit: June 12, 2016, 10:31:38 am by makinero »

Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #19 on: June 12, 2016, 10:35:36 am »
What else do you have open when you try to run the program ?

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #20 on: June 12, 2016, 11:08:36 am »
What else do you have open when you try to run the program ?

How to set it up for my PC:


Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #21 on: June 12, 2016, 04:23:12 pm »
I just can't understand why you are chewing on like this.

What's so difficult that you can't just run Windows own defrag on whichever computer you want to do.

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #22 on: June 12, 2016, 04:38:21 pm »
If for some reason the service is stop critical, so stop defragment files during defragmentation.
Is it dangerous during defragmentation (eg. It's file transfer) ?

Debugging and get the information:




and:

Code: [Select]
Probably caused by : oodpeo.ocx ( oodpeo!CSplashUpControl::SetModule+34bd90 )
Container
oodpeo.ocx

PATH: C:\Program Files\OO Software\Defrag\oodpeo.ocx
« Last Edit: June 12, 2016, 04:55:22 pm by makinero »

Offline Boggin

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Re: How To Fix Application Error 0xc0000005
« Reply #23 on: June 13, 2016, 12:37:14 am »
I would suggest that you direct your enquiries about setting up this program at one of these venues -

https://www.oo-software.com/en/support

makinero

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Re: How To Fix Application Error 0xc0000005
« Reply #24 on: June 13, 2016, 12:50:57 am »

I sent logs to support,
Currently I am waiting 3 years for the solution of this issue.
As for the other type of error 'Unknown"
developer does not know how to reproduce a simple error, so again I had to do everything alone, but they "ignore such issue" (1 person only reported this unique error ^^)