Author Topic: Windows 10 keeps crashing and lots of BSOD... possibly faulty hardware??!? (Read 30401 times)

djactivator · « **Reply #25 on:** June 06, 2017, 01:23:02 pm »

I cannot figure out how to save it as ARN.. default is NFO

djactivator · « **Reply #26 on:** June 06, 2017, 01:24:26 pm »

default save is NFO, export default is txt

satrow · « **Reply #27 on:** June 06, 2017, 01:46:39 pm »

Sorry, my bad, NFO it is. I was on autopilot, .ARN would be a possible follow up step using Autoruns.

djactivator · « **Reply #28 on:** June 06, 2017, 02:01:26 pm »

here is the NFO

satrow · « **Reply #29 on:** June 07, 2017, 12:15:23 am »

Thanks, core details (hardware drivers, loaded System drivers, Services) look good

Nothing there jumping out at me, seems to be a solid base.

Running software:

Reimage - I'd not use this, my experience/testing of it showed it using scareware tactics, I belive it's unreliable and could easily cause more issues than it claims to be able to 'fix'. If you can revert any changes already made by this, please do so and then uninstall it completely.

Chrome: just be aware that running Chrome in the background might cause issues whilst gaming, I rarely use it and it's hardly ever installed here but I did have some *interference* from somewhere during a gaming session several months ago. Chrome was the only 'different' software running, with just four tabs open. I've not had those issues before or since and my default browser (Pale Moon) is almost always running with 50+ tabs and 1.6-3+GB memory in use over sessions that might have very long (4-19+ days) uptimes.

Other than the BSOD issues, WER (Windows Error Reporting) has only logged issues with your torrent software (uninstall and try a different software?) and Chrome, so far

.

So, apart from Reimage, it looks pretty good to me.

EDIT:

I've delved deeper into the WER for the BSOD types and checked those against John Carrona's (usasma) database to check for any causes that might be common to all the BSOD's. Apart from the latest 0x139 (which might be a torrent client using too many connections), all the others listed in the WER could be down to the same 'bad' driver:

0x139:
???? but might be torrent software here, see https://support.microsoft.com/en-us/help/2883658/-0x00000139-stop-error-on-a-windows-server-2012-based-computer-that-has-many-tcp-connections

0x7f:
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

0x3b:
System service, Device driver, graphics driver, ?memory

0xa:
Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

0x1e:
Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

0xd1:
Device driver

Use the PC normally for the next few days/week or so, if you do have another BSOD, collect and attach the new dump(s) and fresh MSInfo data and attach them to a reply. Then read and follow carefully the steps here for using Driver Verifier, we need to stress the loaded drivers to see if there's still a bad/suspect one loading.

Boggin · « **Reply #30 on:** June 07, 2017, 01:51:49 am »

I once inadvertently installed Reimage and it was a sod to fully uninstall even after using the free version of IObit Uninstaller - I still found bits of it in the registry afterwards.

If you still get the BSODs then first try it in Safe Mode with Networking and if they continue, then just in Safe Mode.

I don't think the AMD Crimson Beta was for that GPU - I know I got it for my Radeon HD6310 and it adds Quickstream and Raptr.

It also adds AppEx Networks Accelerator to the Properties of the Network adapters which result in reduced download speeds.

I got rid of all of those.

I was unable to read the memory dump file as I don't have anything on here to read .rar files and have never been able to get 7zip to work on this machine.

satrow · « **Reply #31 on:** June 07, 2017, 02:11:47 am »

Here's the same dump zipped.

Boggin · « **Reply #32 on:** June 07, 2017, 03:07:51 am »

Thanks, Andy, but couldn't get that to open with IE either on a Win 10 or Win 7 machine.

satrow · « **Reply #33 on:** June 07, 2017, 04:17:10 am »

IE? No messages from SmartScreen that would account for it, Tom?

(I think SmartScreen on Creator's edition goes a step further than just 'protecting' IE/Edge and tries to cover other browsers as well. Not sure though and I'm not going to install it anytime soon to test

.)

djactivator · « **Reply #34 on:** June 07, 2017, 05:01:44 am »

How do I get rid of AppEx Networks Accelerator ????

Boggin · « **Reply #35 on:** June 07, 2017, 05:02:52 am »

Well Shane had emailed me a .zip for the beta version of v4.0 of his Windows repair program and SmartScreen didn't show its face then either.

I did however get the usual UAC to run it.

Your zip did extract and Win 10 gave me the option to open it but initially all I got was a blank window and later I just got the manage downloads window to either open or save and I only got the manage downloads window when I tried it on a Win 7 machine.

Boggin · « **Reply #36 on:** June 07, 2017, 05:08:18 am »

Quote from: djactivator on June 07, 2017, 05:01:44 am

How do I get rid of AppEx Networks Accelerator ????

Go Start - type ncpa.cpl and press enter when it comes up.

Right click on whichever adapter you are using and select Properties where you will see it listed and uncheck its box - OK

I think I also uninstalled Quickstream which it was part of for me.

I'm using an Intel based laptop at the moment so will have to open the AMD one to check if it's still there but unchecked.

EDIT - Just checked and it's no longer listed so I assume it was fully removed when I uninstalled Quickstream but unchecking it will disable it.

djactivator · « **Reply #37 on:** June 07, 2017, 05:21:31 am »

Ok, so... my computer just gave me IRQL_NOT_LESS_OR_EQUAL 2x in the last like 20 minutes.. both times with utorrent running in the background, running one test now without running utorrent..

Boggin · « **Reply #38 on:** June 07, 2017, 05:29:38 am »

Was it still the same Stop Error Code ?

µTorrent can be prone to having infections in it - not sure if that is the cause of the BSODs.

Performing a clean boot may ID what could be the cause if it's software related.

Which antivirus program are you using ?

djactivator · « **Reply #39 on:** June 07, 2017, 05:47:13 am »

Here is a new DUMP

djactivator · « **Reply #40 on:** June 07, 2017, 06:53:10 am »

So, here is a brand new BSOD never seen this error message yet..

ATTEMPTED EXECUTE OF NOEXECUTE MEMORY Error

I have a feeling its the memory, i have 2x8 gig sticks installed. wondering if they are configured properly will insert them to A1 slot one by one to see if its just one or both that are faulty..

sorry, no dump was created...

satrow · « **Reply #41 on:** June 07, 2017, 10:56:51 am »

0xFC: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Usual causes: Device driver

Have you uninstalled your torrent client(s) yet? If not, please do so now.

Time for Driver Verifier, this is designed to stress the drivers and BSOD with a verified dump when it finds a suspicious one. Setting up DV can cause a PC to be unbootable so you need to read and follow the instructions carefully.

djactivator · « **Reply #42 on:** June 07, 2017, 11:13:23 am »

Yes I have uninstalled the torrent client and installed another, system has been stable all morning so far.. how do i use driver verifier?

satrow · « **Reply #43 on:** June 07, 2017, 11:31:25 am »

Explained in the post here.

Based on MS' details here.

djactivator · « **Reply #44 on:** June 08, 2017, 05:45:31 am »

Okay, so I have followed the explained post below, I have since had a BSOD.. where are the files I can attach to this?

satrow · « **Reply #45 on:** June 08, 2017, 06:02:20 am »

The crash minidump should be in the usual folder, C:\Windows\Minidump.

If it isn't, run MSInfo32 again and attach the NFO file.

djactivator · « **Reply #46 on:** June 08, 2017, 08:05:44 am »

okay so, I am trying to generate a new minidump for you guy and but it seems the BSODs have stopped as of this morning, however... my computer froze up 2x in the last 4 hours and no minidump was generated

djactivator · « **Reply #47 on:** June 08, 2017, 08:07:21 am »

here is a new NFO file from msinfo32

Boggin · « **Reply #48 on:** June 08, 2017, 08:44:51 am »

When I've had a look at the msinfo32 Components/Problem Devices I see a blank entry as if something should be there - mine just has a pure blank window.

What do you see when you expand Components/Problem Devices ?

There's another program that may list those and that is MiniToolBox - http://www.majorgeeks.com/files/details/farbar_minitoolbox.html

If your antivirus program complains about it, you may have an option to let it continue.

Just checking the box for problem devices may do but you can check all of them if you wish.

It produces a MTB.txt file which you can either upload as it is or copy & paste by right clicking in the text area - click on Select all - right click again and select Copy to right click in the Reply box and select Paste.

djactivator · « **Reply #49 on:** June 08, 2017, 09:12:50 am »

here is the full with everything