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Windows Update not working after using Windows Repair v3.9.32 (SOLVED)
paladin:
Hi guys,
I'm still using Win 7 Ultimate, and previously I had a problem with Windows Update failed updating at startup (stuck at 68% - I'm not sure what kind of update it was downloaded).
Then I use Windows Repair v3.9.32 and choose only Repair Windows Update.
What it does - it clean up all updates list in my computer - it'ok though - but then I cannot run Windows Update at all. It always returned error when trying to search update. Error code: 8024402F
Any suggestion?
Boggin:
I've found a couple of similar links for steps that may resolve that update error, but have you ran the Windows Update Troubleshooter to see what that reports ?
http://www.errorlive.com/error-code-8024402f
https://appuals.com/how-to-fix-the-windows-update-error-8024402f/
Disregard the bit about downloading Reimage in the second one.
The following cmds will manually reset the Windows Update components -
Go Start - type cmd then right click on cmd and select Run as administrator - accept the UAC then copy & paste these cmds to the Command Prompt.
They will auto run except perhaps for the last one where you will need to press Enter.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Enter exit to close the cmd window.
The SoftwareDistribution folder contents will already have been removed by the update repair in Windows Repair but that doesn't matter.
Depending upon what Windows Update Troubleshooter reports, you may need to download and run the Windows Update Readiness Tool (SURT).
http://www.majorgeeks.com/files/details/microsoft_system_update_readiness_tool.html
Select the 32 or 64 bit as suits your version.
Its log can be found in Windows C:\Windows\Logs\CBS then double click on the Checksur one which will open in Notepad.
paladin:
Hi Boggin, thanks for your reply.
Yes you're right, I did found several similar topic, and follow some of them, and now it fixed. I just come back to mark this post as SOLVED.
I'm following advice to run "sfc /scannow". It did find errors and suggesting to restart. I did restart the computer, and check using Windows Update - at first it still produce same error - but then it worked.
Just for your information, this is the "sfc /scannow" result on screen.
It said it found some error and unable to fix some of them - does it mean I still has some files that are not 100% functional?
And, thanks for your suggestion, I will keep that on my note incase I had problem in the future.
Cheers,
----------------------------------------------------------------
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
The system file repair changes will take effect after the next reboot.
C:\Windows\system32>
Boggin:
Can you run another sfc /scannow and see if it still reports it is unable to repair all files.
If it does, then copy & paste this cmd to the cmd prompt and press enter.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\Desktop\sfcdetails.txt
This will put an icon onto the desktop which when double clicked will open the CBS log in Notepad which you can then copy & paste into the reply box, but before you copy & paste the CBS log, download and run SFCFix.exe - you can post its report as well.
http://www.majorgeeks.com/files/details/sfcfix.html
paladin:
Hi Boggin,
Thanks for your advice. I have run the SFC /scannow again, and then SFCFix.
Here is the CBS.log file. I think it said the corrupted file is bootres.dll (?)
The SFCFix log also mentioned the same, see below.
SFCFix was asking Windows installation DVD to repair corrupted file, however I need time to find it as it been more than 5 or 6 years ago. So I continue without DVD.
However looking at the summary below, that the corrupted file is just 1 bootres.dll, could I just manually replace with one I found here : http://originaldll.com/file/bootres.dll/10750.html
And actually I wonder how the bootres.dll would affect the Windows Update error that I previously experienced, what do you think?
Thank you & best regards,
-------------------------------------------------------------------------------------------------
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-01-17 05:43:50.588
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-01-17 06:43:28.997
----------------------EOF-----------------------
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