Author Topic: Left-Clicking Start Doesn't Work after Logging In  (Read 6813 times)

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Offline Rain

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Left-Clicking Start Doesn't Work after Logging In
« on: March 25, 2018, 02:50:26 pm »
Windows 10 Pro
Version 1709
OS build 16299.334


Hi,

I could really use some help... I've been having this issue intermittently over the last several months. The problem I am having is that I cannot left-click the start button after logging into my desktop. I can't search anything either. I can right-click everywhere though, and I can left-click anything on my desktop or anything I have pinned to my taskbar. The way I had "fixed" it (if you can even call it that) was after spending >1 week with several hours each day trying/searching for a fix, I did a clean install of Windows (losing all the software I had installed. That fix only lasted for a day before the issue started popping up again... which led to me doing more searching/googling for another day or two until I found out that apparently in Settings --> Accounts --> Sign-in options, there was a bug in which if you had "Use my sign-in info to automatically finish setting up my device after an update or restart" on, it would cause this issue to occur. The same left-click issue has been happening again recently (not sure if it was due to a Windows Update or not), but the fix I had found before no longer works as I don't have that setting on. I've tried disabling my antivirus, etc. and it doesn't make a difference. I ran in command prompt as admin /sfc scannow which shows no errors and dism /online /cleanup-image /restorehealth which unfortunately doesn't seem to help either. Running Maintenance from Windows Settings didn't make a difference either. I tried using a Windows startmenu.diagcab troubleshooter, and this is what it showed: https://imgur.com/a/x6XOQ. The second time I ran it, it showed a different error which I think is the actual problem: 
Required applications are not installed correctly. Not fixed
 
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly.

I also ran SoftwareRepairTool, which was unsuccessful at fixing this issue. When I run
Quote
Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
command as admin in powershell, I get quite a few errors: https://imgur.com/a/Kr9By (and I tried to copy & paste below):

Quote
Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-Appx
Package -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.AAD.BrokerPlugin_1000.16299.15.0_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-485a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-485a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.AccountsControl_10.0.16299.15_neutral__cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-4e5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-4e5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.LockApp_10.0.16299.15_neutral__cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-5d5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-5d5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.PPIProjection_10.0.16299.15_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-655a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-655a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.Apprep.ChxApp_1000.16299.15.0_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-675a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-675a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.CloudExperienceHost_10.0.16299.15_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-6b5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-6b5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.ContentDeliveryManager_10.0.16299.15_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-6d5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-6d5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-7e5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-7e5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.OOBENetworkCaptivePortal_10.0.16299.15_neutral__cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-885a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-885a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.ParentalControls_1000.16299.15.0_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-8c5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-8c5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.PeopleExperienceHost_10.0.16299.15_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-8e5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-8e5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.SecureAssessmentBrowser_10.0.16299.15_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-a15a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-a15a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.XboxGameCallableUI_1000.16299.15.0_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-a35a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-a35a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.HolographicFirstRun_10.0.16299.125_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-a55a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-a55a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
InputApp_1000.16299.251.0_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-a85a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-a85a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.MicrosoftEdge_41.16299.334.0_neutral__8wekyb3d8bbwe package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-b45a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-b45a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.SecHealthUI_10.0.16299.334_neutral__cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-b95a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-b95a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070005: Windows cannot create the AppContainer profile for the
Microsoft.Windows.ShellExperienceHost_10.0.16299.334_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 501e57b5-c473-0002-bf5a-1e5073c4d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 501e57b5-c473-0002-bf5a-1e5073c4d301
At line:1 char:94
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

I'm really not sure where to go from here... but I believe the crux of the issue is related to the error I listed from the startmenu diagcab: 
Required applications are not installed correctly.
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly.

Any help would be much appreciated! Sorry if this was a bit long post/overwhelming... I just thought I should include everything I've done.

Thank you,
Rain (Shane)



Offline Boggin

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Re: Left-Clicking Start Doesn't Work after Logging In
« Reply #1 on: March 25, 2018, 03:34:07 pm »
Should you wish to reinstall in future, a repair install can be better as it doesn't affect your personal stuff or installed programs.

Create a system image onto external media then download Windows Repair and run it in Safe Mode with Networking to see if that can do anything for the permissions and app packages.

Can you get to the left click menu when you press the Windows key ?

Offline Rain

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Re: Left-Clicking Start Doesn't Work after Logging In
« Reply #2 on: March 25, 2018, 03:36:35 pm »
Thanks, Boggin, for the quick response! I was just about to add that I just ran the Tweaking.com Windows Repair Application, and was able to get the start menu to work again. But I think this happened as well a couple of days ago where after running the Windows Repair app, it worked again but then the issue started again a day or two later. I'm going to make a backup image right now!

Offline Boggin

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Re: Left-Clicking Start Doesn't Work after Logging In
« Reply #3 on: March 25, 2018, 03:39:57 pm »
Run this batch file to disable Cortana to see if that helps - I assume you don't use it ?

It can also put it back.


Offline Rain

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Re: Left-Clicking Start Doesn't Work after Logging In
« Reply #4 on: March 25, 2018, 04:04:07 pm »
Thanks! I just ran it...  I don't use Cortana. :)

Offline Boggin

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Re: Left-Clicking Start Doesn't Work after Logging In
« Reply #5 on: March 25, 2018, 04:06:20 pm »
You'll probably have to wait to see if it happens again before you can eliminate it as the cause, but hopefully it won't.

Offline Rain

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Re: Left-Clicking Start Doesn't Work after Logging In
« Reply #6 on: March 25, 2018, 04:18:58 pm »
Yeah, I'm really hoping it doesn't... but knowing my luck thus far, it's a real likelihood. I will definitely let you know if it does occur again here, or if it doesn't have any issues after the next week or so.