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Explorer.exe malfunction

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Rick:

--- Quote from: wtl1 on May 23, 2013, 10:42:39 am ---In preparing to update a computer from XP SP3 to Windows 7, somehow Explorer.exe was corrupted/lost.  The computer boots to a fancy, blank screen.  The error message is:
Explorer.exe - Unable to locate component
The application has failed to start because Normaliz.dll was not found. Re-installing the application may fix this problem.

So ... I've been searching for a download of Explorer.exe for Windows XP SP3 and entered a labyrinth of "fixes", including this one: http://en.kioskea.net/forum/affich-526383-explorer-exe-doesn-t-start
No luck.

I can get to Task Manager, New Task, and Browse.  I've connected an external hard drive that, if it had the correct version of Explorer.exe, perhaps I could run Explorer.exe from there??

Or edit the Registry?  Explore.exe is in several places in the Registry.  Except not where Windows needs it at Startup?


--- End quote ---
I remember this error well; I fixed it by copying that driver to the windows system folder, but make sure you have the right version, as I remember, ther were other drivers I needed to copy as well.

wtl1:
Thanks. Glad I'm not blazing new territory.  :tongue:

What do you mean by 'that driver'?  (The error message pertains to Normaliz.dll.)

And by windows system folder, you mean C:/windows/system32. Correct?

Shane:
You can get a Windows 7 disk from here if you need it
https://sites.google.com/site/linuxlablibrary/windows-iso

What you need to do is simply put the Normaliz.dll back into the system32 folder. But you need the correct version.

Is the system still XP or is Windows 7 now?

If it is XP with SP3 I can grab the file from my XP image, if it is Windows 7 I can grab it off my system for you. :wink:

Shane

wtl1:
It's still XP.

This will be phun.  Thanks.

Shane:
OK here you go, this is from my XP SP3 system.

Version 6.0.5441.0

Shane

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