Main Forum > General Computer Support
Black Screen - Fixed
Rick:
--- Quote from: Shane on May 28, 2013, 01:03:37 pm ---Bad sectors can be a nightmare.
Get a new drive, get a free drive cloning tool and clone your drive to the new one. Keep the old bad one just in case you need another image of it.
Have chkdsk try to repair any errors it finds, it will try to read and move data out of the bad sectors.
Then once on the new drive and no more bad sectors we can try to do some repairs and see if Windows will come back up. Depends what was lost on those bad sectors. But since you have a reg backup you should be able to get it back up and going. :-)
Shane
--- End quote ---
I added this for reference;
Ok, after an online support session with a tech from Reimage.com, I was finally able to perform an 'InPlace Upgrade'. Basically he went through the same steps I had, including CheckSUR and sfc /scannow.
He did download and run a couple of tests with a tool from 'Tweaking.com' (Windows Repair - All in One). Step 1 advises the use of common anti-malware tools (e.g. MalwareBytes, etc.). Step 2 simply restarts the machine with a pending 'scandsk'. Step 3 runs 'sfc /scannow'. Step 4 creates a restore point. Step 5 performs some type of 'Repair', which appeared to reset permissions in the registry, files and folders. So, steps 1-4 were redundant with what I had already tried. After running step 5, we were still getting the same error.
Then he renamed %Windows%\SoftwareDistribution' to 'SoftwareDistribution.old'. That still didn't resolve the error.
But, after the end of the support session, I was able to run an 'InPlace Upgrade'--a major difference in behavior. It finished without any errors, and the machine appears to be back to a clean install, without having to reinstall from scratch.
I'm going to do a little research on the risks/benefits of the renamed folder. But, of everything I tried, that seemed to do the trick. If that doesn't work for you, then try step 5 of the 'Tweaking.com' utility as well.
http://www.tomshardware.co.uk/forum/31911-63-0x80073712-error_sxs_component_store_corrupt-windows-ultimate
Rick:
--- Quote from: jraju on May 28, 2013, 04:39:35 am ---Hi, Rick, Have you got the installation cd.. Then mbr fix at the command prompt bootsect /nt60ALL will certainly help you. This is the solution, i came across surfing the net.
--- End quote ---
yeah, I have it, but that command is not available
for reference; this install disk I am running to reboot to repair is a replacement vista home edition with SP1
I ran the surface scan project, it found bad sectors, so I went to buy a new HD... will minitool copy the drive to the new hard drive.. continue withg repairs from their...
I noticed, if I try the re-install feature, it is a grayed out option, anyway too change that? what if I copy the disk to a hard drive and re-install from their? could I edit that command t obe able to re-install... this would be helpful in my case...
Rick:
--- Quote from: jraju on May 27, 2013, 07:22:05 pm ---Hi, here what microsoft expert say about Black screen of death.
"Black screen issues are extremely tough to repair and any fix is usually on a hit or miss basis.
That there is no information on a black screen like there is on a blue screen just adds to the
difficulty. Often using a restore point nor startup repair will have any effect. You can try a
google to see suggested repairs some of which have worked however these cover a wide
field of efforts." So only i suggested reinstall. The fixes for this runs to pages and so many tools that one will take atleast 3 days to complete the exercise.
--- End quote ---
Not sure if I already asked or not:
lets say, I do re-install, new hard drive.
how can I migrate my programs from my old hard drive using it on the USB port as a hard drive?
Thanks in advance!
Shane:
Just use one of the free drive cloning programs.
You can save your whole system to an image and store it on an external drive. Then put in the new drive and have the software restore the image to the new drive. :-)
Shane
Rick:
--- Quote from: jraju on May 27, 2013, 07:36:01 pm ---Hi, Try this link and see the video solution. It is simple
http://www.youtube.com/watch?v=D6D-M9Uc1AA
If the above does not work, then try what I did. Boot off your Windows install disc, go to repair, & get to the command prompt. navigate to C:\windows\system32 and then rename utilman.exe to utilman.old
After that, rename cmd.exe to utilman.exe
Now, boot into Windows, and at your Black screen with the cursor now use the Key Combo [Windows Key] + and instead of bringing up the Accessibility Options, you'll get your command prompt. I hope this helps
Another try at MBR fix
To fix your mbr, boot from your windows 7 dvd, choose your language, time and keyboard input.
Click "repair computer"
Choose "command prompt"
Type: "bootsect /nt60 ALL" (without quotes )
Reboot
Edit: hit "del" to enter your bios to set your dvd as primary boot
jraju
--- End quote ---
I find this method to be ineffective in my case. still a black screen with a mouse, "not blinking"
this after we just bought a new hard drive and did a minitool copy to the new drive.. so yes, it's definetly the registry problem...
I find this method to be ineffective in my case. still a black screen with a mouse, "not blinking"
yes, I applied it to both drives c:\ d:\ and tried reboot in both
C:\ just endless reboot loop now
Next course of action, xcopy the system folder from the new install
I also tried SFC again; it will not work too;
action taken;
Partially confirmed. Running SFC /SCANNOW /OFFBOOTDIR=[C]:\ /OFFWINDIR=[C]:\WINDOWS combined with removing/renaming [C]:\WINDOWS\WINSXS\PENDING.XML is the solution to getting SFC to run properly.
*Note that you must remove/rename the windows\winsxs\pending.xml from the hard-drive you are attempting to repair, not the virtual drive X: that the Repair Process tends to run off of*
SFC WOULD STILL NOT RUN; any ideas?
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