Main Forum > General Computer Support

Windows defender deleting files downloaded

(1/2) > >>

stephenjones:
Hi guys, i recently cleaned up some malware off of a friend's pc. now every file I download with internet explorer is being flagged as a virus and deleted. I uninstalled the av(kaspersky) still no luck. Research showed its windows defender but I have no clue how to fix this. Also it may be related to zeroaccess. im almost certain no rootkits etc exists. i used malwarebytes, kaspersky, panda and webroot to scan.

Willy2:
When you already have an AV program running then you can disable WinDefender. Disable WinDefender & try again.
See: http://www.tweaking.com/forums/index.php/topic,1270.0.html

Shane:
It is also possible the virus added something to the reg to block it. Let me know if it is Windefender or not and we can go from there :wink:

Shane

Shane:
I just had a customer with the same problem.

Turns out a virus adds junction links to all the files in the windows defender folder.

You can rename the folder to download files again, and I have a way to repair those junctions and get windows defender working again :-)

I will be adding it to my windows repair tool.

Shane

stephenjones:
Nice. glad u figured it out. it was driving me nuts here. Also noticed it messes with windows updates although this may just be unrelated and the pc had more infections .......

Navigation

[0] Message Index

[#] Next page

Go to full version