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Cannot repair Windows update (wuauserv missing)

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Zorglab:
Bonjour (just to tell you I am french).

I use your program (All in one version) to try to repair Windows Update. Unfortunaltly, it does not work.
My PC is running Windows 7 (64 bit).
Malwarebytes found and correct some errors
Check disk run ok.

Looking in log files I found :
In file "windows_repair_hkey_local_machine_4_log" :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wuauserv : 2 Le fichier spécifié est introuvable.
Translated in english : Specified file not found.
And in file "windows_repair_hkey_local_machine_services_4_log" :
HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\wuauserv : 2 Le fichier spécifié est introuvable.

I tried to access "manualy" this entrie in registry using regedit, and get error :
Translated :
Impossible to open wuauserv.
Details : Specified file does not exist.

Service "wuauserv" is listed (left column) bur cannot "open" it.

Do you have some advice to fix this problem before going to an new Windows install.  :cry:

Thnk you.
Zorglab

Shane:
A virus deleted the service reg keys. But my repair puts those regkeys back.

Did you also do a system file check to make sure no files where removed by the virus as well? And when you run my repair tool have it run all the repairs and make sure to reboot after. :wink:

Shane

Zorglab:
Thank you for your answer.
I ran system file check without error, ran your program (All in one version) with all option selected, and reboot was done.
I think registry is corrupted, I cannot have access to several keys using regedit, as your tool too.

Errors in log file "windows_repair_hkey_local_machine_4_log"

HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\WSearch : 2 Le fichier spécifié est introuvable.
HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\WSearchIdxPi : 2 Le fichier spécifié est introuvable.
HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\wuauserv : 2 Le fichier spécifié est introuvable.
HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\WudfPf : 2 Le fichier spécifié est introuvable.

Registry keys for above services are correct in "CurrentControlSet002"
Do you know some way to run Windows using this control set ?

Thank you again for your help.

Zorglab

Shane:
You said that error is Specified file not found. Yet the repair is seeing them but when it goes to access them it cant.

Some viruses put symbolic links or junctions on files and regkeys. What that does it when you go to it you get redirected to a different location.

So see if you can manually delete those keys, when you do the junction gets deleted as well, then we can put those reg keys back :wink:

Shane

Willy2:
Before (re-)installing Windows I would try if running a registry cleaner solves your problem. E.g. Eusing´s Free Registry Cleaner.
http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

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