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Problem updating to Registry Backup 1.6.7

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SA Jack:
Hi Shane:
Having problems with Reg Backup 1.6.1 after updating to Win 8.1.  First attachment deals with problem locating the correct VSS service.  The second attachment deals with my attempts to update Reg Backup to 1.6.7. 

I love this program, even though Windows Reliability Monitor continues to show that I encounter an error every day it runs (reported on this forum some months ago).

Hopefully the new version will solve all my problems, I just need to complete the install.

Thanks Shane.   -SA Jack

Shane:
Crashes and others where fixed in the newst version, so make sure to update to it. As to why it couldn't overwrite the uninstall.exe I dont know, make sure you ran it as administrator :-0

Shane

SA Jack:
After sending my first post, I decided to manually uninstall 1.6.1, but I kept receiving error messages on a number of files within the Registry Backup folders.  They were supposed to be removed on next boot, but that didn't occur.  I was however able to manually remove the files via File Explorer.  I installed 1.6.7 and it appears to be OK so far.  I deleted my original scheduled task for Reg Backup that a created way back when the program first came out, hoping that a fresh task may contribute to a successful operation.  I did a manual run from within Task Scheduler and the program ran fine.  The test will be if the scheduled task runs tomorrow morning, and of course I want to check the Reliability Monitor to see if any problems are detected.

Thanks for the prompt response Shane.   -SA Jack

SA Jack:
Shane:
Sorry for the delay in replying, but after the update of Win 8.1, I'm having some issues with Windows Reliability Monitor.  However, I was able to see in Event Viewer that The Registry Backup Program continues to crash.  However, as before, the actual backup appears to be fine. 

I was able to find the Windows Error Report (.wer) for this mornings' running.  I'm attaching it as an FYI.  Hopefully you'll be able to determine what is causing this error.

Shane:
Does it only crash when you have it run by a schedule or does it crash if you run it manually?

If it only crashes when run from the task scheduler do you have it set to run under the system account or the current user account?

Shane

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