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Cannot Troubleshoot Internet

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Shane:

--- Quote from: Knightmare on December 03, 2013, 07:08:18 pm ---I did the repair install and it worked the first time I booted the computer but when I tried it a second time, it gave the same error.  :shocked:

--- End quote ---

That makes it look like you have a program on your system that might be causing the problem then!

It worked after Windows repair installed itself, then after all programs loaded and did their thing the problem came back.

Shane

Knightmare:
I know the cause of the problem! I was doing some customizing to my start menu in Windows 7 Manager. I made a few adjustments and had to restart explorer.exe with each change. After about the 3rd or 4th restart, the problem came back. Now the only question is how to fix the problem.

Shane:
Sounds like the problem will be inside the registry then.

Did you make a backup with my registry backup program before you did those tweaks by any chance?

Shane

Knightmare:
I did, however, I didn't think it was a registry problem and deleted whatever was in the directory--i.e., the registry backup. :cry:

That doesn't seem like the problem though. Because when I did a repair install with the program installed, I was able to run the troubleshooter just fine right at startup, but the second time it would not work. This led me to believe that I ran the troubleshooter before the program could load its settings; therefore, when I tried to troubleshoot my connection the second time, it would not work because the program had loaded its settings.

Shane:
And all the settings are in the registry.....

Unless the tweak program replaced some of the system files.

Shane

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