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Cannot start homebankig software

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lostplanet:
Hi Shane,

I am newbee here and need some help.

I have Windows 7 Home Premium.

Since Friday last week, 15. November (Windows-Update log told me, that there were two Windows-Updates just before on 13. and 14. November) I could not start my homebanking software StarMoney anymore (maybe more common in Germany then in US). As far as I know the software is based on Microsoft-Access. It's an x86-Programm (32-Bit). Besides that everything else is fine on my computer. No problems with other programs.

Problem report is "There is no database open (DAO.DbEngine - error number 3633: DLL 'MSJET4x.DLL') ca not be loaded." (My translation from original german report.)

I tried system-recovery back to a day when the software did start without problems (Tuesday, 12.November) - no success

I de- and reinstalled the software - no success

I did full scan with antivirus-program - no malware found

I did run chkdsk - the tool found mistakes and repaired them - but no success in regard to start StarMoney

I tried to new-registrate the file "msjet40.dll"
regsvr32 C:\Windows\sysWOW64\msjet40.dll - no success
I tried this also from the prompt in safe mode, changing a) to c:\windows\system32 and b) to c:\windows\syswow64 to get both versions of "regsvr32.exe" to work - no success
Problem report is always: "The modul 'C:\Windows\sysWOW64\msjet40.dll' is possibly not compatible with the windows version, that you want to execute. Check if the module is compatible with a x86-Version (32-Bit) or x64-Version (64-Bit) of 'regsvr.exe'." (My translation from original german report.)

I did run "sfc /scannow" from the prompt in safe mode. Tool worked and told me later, that it
a) found some damaged files
and
b) could not repair some of these files
no success in regard to start StarMoney

Found Your page: pcwintech.com/shanes-toolbox

I did run Your tool "Test MDAC"

Report was:
"Connecting To Test.mdb using DAO...
ERROR!: 3633 - DLL 'MSJET4x.DLL' kann nicht geladen werden.
(Translation: ... could not be loaded.)
....................................................
Connecting To Test.mdb using ADO...
ERROR!: 3706 - Der Provider kann nicht gefunden werden.
Möglicherweise ist er nicht richtig installiert worden.
(Translation: ... the provider could not be found. Possibly
it was not installed right.)
.....................................................
Done, Test Complete"

Can You please help to go further to solve the problem.

Thank You.

George

jraju:
Have you checked the cbs.log. There is a way to look in to the files, for which repair could not be done by sfc scannow. You cannot directly open it in that folder . YOu could use this link to open that as text and find the files. You just copy those files from your dvd using 7 zip as instructed by the second link
first link,
http://support.microsoft.com/kb/929833#method3
to see the missing files to know whether it is that much important. If it says that video or jpeg, do not need to copy those files. If it is connected with running of application, like dll files, then take note of it
second link
http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html
Hope that this helps you

lostplanet:
Hi jraju,

thanks for helping me.

I went to the first link that You gave me and managed to get the "sfcdetails.txt"-file on my desktop. The Log says, that only one file (mswstr10.dll) could not be repaired.

I found two of them on my computer: One in folder C:\Windows\SysWOW64  and another one in C:\Windows\winsxs.

I am not shure, how to proceed. Should I go to step 2 now on the same side that beginns with command "takeown /f ..." or should I instead directly go to the second link that You gave me and work with 7-Zip?

And in case I should stay with the first link and proceed with "takeown /f ...", which file of the two that I found should be adressed in the commands?

To be honest I do not completely understand, what the commands "takeown /f ..." and "icacls ..." exactly will do. But I believe it gives me somehow the rights to deal with the otherwise blocked system-files and execute the following copy-procedure. But which file should be copied? How came the file "jscript.dll" in the example on that page in the folder "E:\temp\"

Somehow confused. Please help. Thank You.

George

lostplanet:
In addition to my previous post I give You the lines from "sfcdetails.txt":

2013-11-19 17:56:21, Info                  CSI    000002af [SR] Cannot repair member file [l:24{12}]"mswstr10.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-JetIntlErr, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-11-19 17:56:22, Info                  CSI    000002b1 [SR] Cannot repair member file [l:24{12}]"mswstr10.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-JetIntlErr, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-11-19 17:56:22, Info                  CSI    000002b2 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-11-19 17:56:22, Info                  CSI    000002b5 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\windows\SysWOW64"\[l:24{12}]"mswstr10.dll"; source file in store is also corrupted

jraju:
Once you see the file missing that could not be copied, go to  the 2nd link, where it was given how to copy the dll files from the dvd. Your operating system. You download 7zip and follow the instructions of how to copy specific missing files.
        I suggest your own dvd source, because, if you download from unknown sources, then you are compromising your computer to that site, which allows you to download the dll files and other files. It is my personal experience.
        By 7zip, you could easily access the inside folders of the same thing , in your dvd and copy. I hope that this file is corrupted in your system as well as in the store. So, You have to copy the same file to the same directory in the computer. The instructions are exhaustive to repeat. Hope you understands. My system has shown so many dll files and microsoft shared, i copied the same file by overwriting the corrupted file in the same location. You have to go to folder options to show all the files, including system files before attempting it.

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