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Cannot change biometric settings

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ap1756:
No, I do not see that. I now suspect the HP SimplePass software, which I cannot find anywhere left something behind...This is an HP Pavillion DV9600 laptop.

Shane:
What is the status of the service Windows Biometric Service on your system?

Shane

ap1756:
Shane, I found the solution: HP laptops have a security program Digital Persona, in charge of fingerprints etc., with associated registry keys apparently overriding the one I disabled. I uninstalled it from CTRL PNL, rebooted and DONE. Thanks for your time on this!

Shane:
Ah that explains why Windows was saying your system admin had control over it and it wouldnt let you change it.

Glad you found out what it was!

Shane

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