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Feedback - LAN shows connected, but no access to internet

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HarleyMonster:
Thanks for the input Jraju.

This is my wife's computer and she would not know where to begin to use Torrent, unless some attachment had it embedded.  I doubt this is the problem, but how did you finally resolve your problem?  Did you have reinstall Torrent to get back online?  We may also not have the same problem since the Verizon modem has all lights lit as normal showing successful acquisition.

My desktop, our phones and iPad are receiving the Internet normally, so does this mean the DNS settings are working.  I don't know how this works, doesn't the modem have to have the proper DNS settings to access the Internet for the other devices to work?  Can you comment on this?  Do the DNS settings only affect the specific device?  Don't the other devices acquire these settings automatically?  Evidently something is preventing my wife's desktop from acquiring these settings automatically.

Anyone?

Thanks for your help.

Shane:
I have had this type of problem on customers computers before and it ended up being a bad network card is all.

The best way to tell if it is just a bad network card is just to try another one. But if you dont have one a usb wireless adapter would work as well. It is usb so easy to swap if you dont need it and can use it on another computer :-)

Happen to have a wireless usb adapter you can test with?

Shane

jraju:
              When i tried system restore, the torrent exe gets life and the only solution , is to format the os and reinstall it. From then onwards, i do not use torrent at all. It is computer to computer connection. I have also raised this issue in this forum and got clear replies from Shane.
                       I asked whether it is possible for a torrent to affect the computer internet connection, a member said everything is possible. I will try to get you the link.
                          I suspect it as one of the many reason. Have you seen your error logs,like error id. Otherwise, it is a hardware problem

HarleyMonster:
Well, after fighting this for a week, we shut the computer down, but after a couple days my wife needed a document and when she started the computer it CONNECTED to the Internet as though nothing had ever been wrong and has worked dependably ever since.

Knowing XP is pretty much done I ordered two new computers with Win 7.  Now I will see if I can install MS Office and transfer all our data and photos without any losses.

Thanks to all who did their best to help.  I have no idea what fixed it other than previous restarts and reboots I did not leave the computer off long enough.

Shane:
Out of all that testing did you ever reboot the system or ever shut it down?

Also there is a trick on how to properly reset hardware. You pull the power cord from the system and with it unplugged try to turn it on a couple of times. All the electricity will drain out. Now plug it back in and turn it on. You would be amazed how many times that has fixed things.

When you had the system off the power reset after a while, which may have fixed it. :wink:

Shane

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