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Failure to update windows 8.1

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poor00paddy:
Hi Shane.

I did, through 'search' manage to find chkds which I did manage to run with mixed and strange results.

The first one I ran through   c:/properties/tools/and check.

The result was "Windows successfully scanned the drive, no errors were found".

The next one I ran through cmd chkdsk c: / and it  gave me a choice between f and r...so I ran one after the other.  The f one ran ok but I got no report the 'r' one got stuck on 10% and I had to close it down, I tried it twice.

I decided to do something different today. I have 17 updates and 3 optional ones. So, I unchecked the 17 and selected one of the optional ones and restarted my pc. It still tried to download the 17, despite being 'unchecked' but it DID download the optional one. I tried to download just one of the 17 from the Microsoft site but it said it was not applicable to my system. :cry:

I would appreciate any other suggestions.
Thank you.
Tom.

Shane:
Sorry, it was the weekend and I was busy with the wife and kids :-)

A bad sector check on the hard drive will take a long time, so be prepared for that.

What you will do first is open a cmd.exe window as administrator.

Once open put in

chkdsk c: /f /r

It will come up and say the drive is in use would you like to schedule it for next boot. Hit Y and then enter.

Now reboot the system. When it boots back up it shouldnt boot into Windows and should start the chkdsk, if it doesnt try again.

Onces it starts it will take a long time because chkdsk is going to test the read and write of every sector on the drive. So the bigger the drive the longer it will take. :wink:

Shane

poor00paddy:
Hi Shane.

Apologies not necessary, I appreciate any time and help you can spare me...sorry for being such a pest.

It's bad news on the 'chkdsk'..I done as instructed and it ran to 10% and stayed there. I tried it 3 times with the same results. Should I leave it on overnight and see if it makes any difference ?

And you thought I was kidding about "Murphys Law"    :sad:

Once again Shane, thank you for your time and expertise.

Tom.

Shane:
Let it keep running, it will continue.

If it hasnt moved after an hour then you know it found a bad sector and it is trying to work on it.

If it does find bad sectors that would explain what started all this and you will need a new hard drive. So let that scan finish, let it run over night if needed :wink:

Shane

poor00paddy:
Hi Shane.

Still bad news.

I let 'chkdsk' run over night and when I checked it had returned to my desktop without any info. So, I ran it again and watched and waited.


As before it 'froze' on 10% and stayed there for 2 hours before returning to the desktop.


I bought this pc in early December 2013. I done 2 'system restores' recently so there is very little on it. I saved photos ect on an external drive.

Back to you Shane.

Cheers,
Tom.

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