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Windows IP Configuration Problem with Windows XP Professional

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jpmackay:
Hello and this is my first message that I posted here. First of all I know that Microsoft Windows XP Professional is no longer supported by Microsoft for future releases of patches or problem with this operaitng system program. Anyway I need to get this part with " Windows IP Configuration " working again but have been frustrated with this part trying to repair and nothing successful yet. Here is what I see from the command prompt box after type ipconfig /all

Microsoft Windows XP Version 5.1.26009
(c) Copyright 1985-2001 Microsoft Corp.

C:\ Documents and Settings\John P. Mackay>ipconfig/all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.

Now you see the message above and we know that we can't contact Microsoft now as of the date with April 9, 2014 for their help with this problem. I already tried to repair with one of Tweaking program with " Repair Windows Firewall " and doesn't help with this to solve the problem.  Any idea how to solve this problem without contact Microsoft. By the way the wireless connection is working with no problem but can't access to the internet even with Firefox or Google too.

Hope that someone here in this forum can help with this to get Windows IP Configuration working again.

Thank you,

John

Shane:
Go to C:\WINDOWS\system32

and in there see if you have 2 ipconfig files

A exe and a tsp file.

Shane

jpmackay:
Hi Shane,

Just checked the System32 folder under Windows and see both files with ipconfig.exe and ipconfig.tsp are there. Now will wait to see what's next to repair the problem of Windows IP Configuration?

Thank you,

John

Shane:
What file size and versions are they on your system? I just want to make sure they match the size and versions of the ones from my xp system :-)

Shane

jpmackay:
OK here are the information of both files that you want to know if yours are the same as mine. Yes they are:

ipconf.tsp       TSP File        17KB
ipconfig.exe   Application    55KB

Hope that will help you to know what to do next with this.

John

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