Main Forum > General Computer Support

Group policy

(1/3) > >>

jansue:
Hi

I have run your repair v.2.6.2 (windows 7 home premium 64 bit but it has not solved my problem. Can you help....I am not a techie, just a home user...

I recently ran a Super anti spyware programme and then wanted to scan my system via AVG, but when I click on the AVG icon it says "This programme is blocked by group policy. For more information see your system administrator".  I am the administrator and so can only assume I have malware. I have also downloaded Malwarebytes but it is still not solved.

I cannot uninstall AVG either and so am afraid to download another anti virus software but I an now not protected.

Help???

Thanks
Sue

Shane:
Malwarebytes anti rootkit should be able to help with that. One of the common thing a virus does is add reg keys in the system to tell Windows not to allow some programs to run. Malwarebytes is good at cleaning those :-)

http://www.malwarebytes.org/antirootkit/

Shane

jansue:
Thank you for replying.  I ran a Malwarebyte scan already and though it found some problems it did not rectify this one.
Is the rootkit something else I have to download?  I have since been on AVGs site to uninstall and now have Avast instead. AVG has gone but will the malware still be there somewhere?

Thanks again

Sue

Shane:
I am not of fan of AVG lol

Yes the anti rootkit tool is different than their normal scanner, it finds all the stuff their normal scanner does plus rootkits so I usually just use it instead :-)

Shane

jraju:
Hi,
Remove super anti spyware from your computer and then do this.I first advise you use Avast free antivirus and there you opt for Boot time scanning. It will fix most the things.
                      If this does not solve, download junkware removal tool by thisusu from bleeping computer and run it one time to fix this issue.
 



 

Navigation

[0] Message Index

[#] Next page