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CD/DVD is not deteced in Vista Dev Mgr (UNSOLVED, but not for not trying!!)
jraju:
Hi, bukye
Have your problem solved. Shane , what is the exact problem that the thread owner has. By seeing the De.mr.i could not find what the problem is . Please
Have you tried this fix
http://support.microsoft.com/mats/hardware_device_problems
Buckeye_Ham:
--- Quote ---Hi, bukye
Have your problem solved. Shane , what is the exact problem that the thread owner has. By seeing the De.mr.i could not find what the problem is . ...
--- End quote ---
jraju,
Take a look at my very first post. It explains the problem of the missing internal DVD/CD-ROM drive. As of right now the problem has cleared its self. However, I would like to be sure that it not likely to happen again especially since the action, (booting from missing device) "accidentally" fixed the problem and was not expected to do that. We were only out to prove that the CD device was actually working (which it does).
Nelson
Shane:
Ha! Good to see it is working :-)
I have an idea of what happened. I might be wrong but it does make sense at least lol
As you remember Windows didn't see the device and didn't even see it connected on the ide channels. Yet it did show in the bios. So Windows basically was saying the bios wasn't reporting anything on that channel.
It is possible that the setting in the bios where corrupt or not set right. When you went in and change the boot order and saved the settings the settings got saved again as they should be. There is software that can change settings in the bios, Windows can control irq settings and so on and you can update firmware from Windows, so it is possible that the WD software or Windows changed something and the bios settings simply got messed up and didn't report the drive as being connected. Soon as you saved the settings again it got overwritten and was proper again.
Now this is just an idea of how and why. It makes sense given the info we seen, that virtual drives showed up and the ide channel reported nothing connected, and that the ONLY thin you did was chnage boot order and save the settings. :wink:
Shane
Buckeye_Ham:
--- Quote ---Now this is just an idea of how and why. It makes sense given the info we seen, that virtual drives showed up and the ide channel reported nothing connected, and that the ONLY thin[g] you did was chnage boot order and save the settings.
--- End quote ---
OK, this makes some sense. I had done this (BIOS boot order change) once prior, which could account for when the drive returned the previous time. But I cannot correlate the action and effect in my notes.
I'm wondering what, if anything, should be done with both "ATA Channel 1" controllers that do not have any devices connected. Should they be left alone or "uninstalled"? Any other clean up items you suggest, e.g. unistalling the Virtual Clone drive?
Also, (unrelated to the CD ROM) Device Manager shows 29 "Generic Volume Shadow Copy" items under "Storage Volume Shadow Copies" when "hidden devices" are displayed. Should there be so many and is there any impact in having that many?
TNX for working with me on this, its been an incredible help. Hopefully all this will be useful for Windows Repair AIO and/or the "tips" that go with it.
Nelson
Shane:
--- Quote ---I'm wondering what, if anything, should be done with both "ATA Channel 1" controllers that do not have any devices connected. Should they be left alone or "uninstalled"? Any other clean up items you suggest, e.g. unistalling the Virtual Clone drive?
--- End quote ---
Leave the ata channels, and if you dont need virtual clone drive go ahead and uninstall it :-)
--- Quote ---Also, (unrelated to the CD ROM) Device Manager shows 29 "Generic Volume Shadow Copy" items under "Storage Volume Shadow Copies" when "hidden devices" are displayed. Should there be so many and is there any impact in having that many?
--- End quote ---
Those are made when the VSS makes a volume snap shot, you can remove them and they dont hurt anything being there as well.
If your drive disappears again go change the boot order and save the settings again and see if it comes back. If it keeps happening then you either have software doing it or it is a bug in the bios, which checking for a bios update isnt a bad idea :-)
Shane
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