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Nothing I do seems to help

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fireguy4k:
I think there is like 16,000 errors and warnings on the event viewer under Administrative events.Sll the way back to 2012. Also MSE is the only thing that updates. The computer wont even look for udates, repeats saying to restart cause its currently installing...

Shane:
Go to C:\Windows\WinSxS\

Scroll to the bottom of all the folders, what files do you have there?

Shane

fireguy4k:
I found this error message might be the first time I could not run update...I said might because Im unsure, it looks like the first time I could find an error message relating to my issue in the Window logs under the Setup link.

Log Name:      Setup
Source:        Microsoft-Windows-WUSA
Date:          4/10/2013 8:27:45 PM
Event ID:      3
Task Category: None
Level:         Error
Keywords:     
User:         
Computer:     
Description:
The Windows update  could not be installed because of an error: 2148098049 "A system-level error occurred while verifying trust." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Schrock\AppData\Local\Temp\Windows6.0-KB947821-v26-x86.msu"   ")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WUSA" Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
    <EventID>3</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-11T01:27:45.839Z" />
    <EventRecordID>2</EventRecordID>
    <Correlation />
    <Execution ProcessID="1460" ThreadID="1312" />
    <Channel>Setup</Channel>
    <Computer>Schrock-PC</Computer>
    <Security UserID="S-1-5-21-2522428896-216485018-3309055236-1000" />
  </System>
  <EventData>
    <Data Name="UpdateTitle">
    </Data>
    <Data Name="ErrorCode">2148098049</Data>
    <Data Name="ErrorString">A system-level error occurred while verifying trust.</Data>
    <Data Name="CommandLine">"C:\Windows\system32\wusa.exe" "C:\Users\Schrock\AppData\Local\Temp\Windows6.0-KB947821-v26-x86.msu"   </Data>
  </EventData>
</Event>

Shane:
OK, that error tells me that the system certificates are corrupted.

As a test, create a new user account on Windows, reboot and then log into the new account and see how Windows updates go.

If a new useraccount doesnt do it then we need to look at the certificate files that are system wide.

Shane

fireguy4k:
it says   poqexec   the next one says cleanup

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