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Shane:
It isnt hard to do yourself actually, and I would be more than happy to show you guides on how to do it.

What installing Windows takes is time more than anything.

First you backup any files that cant be replaced to an external drive. Documents, pictures, emails. Things like that. Dont worry about programs as programs can be reinstalled.

Then You get your hands on either a Windows 7 disk or a Windows 8.1, you boot off the disk and start the install. You delete all drive partitions to have one big one and tell Windows to install.

The rest of the install is automatic from there. When Windows is done installing it will ask you a few questions, like the user account name to make and a computer name. It will ask for the cd key during as well.

Once done and installed the first thing to do is to install the drivers. You can install the drivers before hand and save them on a drive. If it is a store bought computer you can grab all the drivers from the mfg site. Normally you need video, sound, network and chipset drivers.

Once the network drivers are installed you will be able to get on the internet, when you do you want to get all the Windows updates done first, this will take a while and will be large.

Once done though that part you start installing your programs and the move your files back over and your done.

Again time is what it needs most. But if you have never done it before it can be intimidating. But so was driving a car the first time, but after you do it, it becomes easier :-)

While it is possible to fix the computer with a reinstall, some times it isn't when things are to far gone. Plus if you want to have the extra drive space then starting fresh is a good idea to avoid the nightmare of the 8 to 8.1 upgrade.

I fix a lot of systems, thus why I made my Windows repair tool. But sometimes there is no option but a reinstall when it would be faster than trying to fix it. Windows has over 1 million registry keys and trying to trace down a problem can be really hard. So my repairs are automated to help save the user time and a headache. But my program is always growing because as i find new things I add it to it.

So the first question is, what will be faster so you can get back to work? Trying to fix it or just wipe the sucker and start fresh?

Shane

islands7:
MS Tech III is still trying to fix it b/c a fresh install means 3 weeks of loading my business back onto it ala Nov 2013, then tweaking for weeks and weeks ....

Shane:
I forget, was there a reason the repair install wouldnt work for you instead of a fresh install?

At least with a repair install you can keep your programs and settings.
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

Shane

islands7:
MS Tech III doesn't have reasons, they just follow their tech book of solutions, most of which are posted on Internet but they do pull out some MS resources at times.
Basically, something corrupted the components store, even though Norton has been on top of all this from the get-go.
Odd, though that first win8.1-64 wouldn't do the KB2919355 update, et al. then later Norton Internet Security was asking to be updated manually .... mmmmmm

Shane:
The component store is the winsxs folder and I HATE that ms does that. It is very easy to break and very very hard to fix without a repair install.

And of course I cant find any data on it from MS on how it works, where it pulls and stores info and all that good stuff. I know there is the component registry hive, most of the data it pulls should be from there.

There has to be a way to rebuild it like the repair install does, but a way to do it without reinstalling.

Shane

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