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Problem with Windows Repair (All in One) v2.8.3
MarkW:
3rd attempt at posting this. I think one of the attachments had been too big.
I don't see my initial message about this listed on the blog, so I will try again. As it was my first post on the blog, I'm sure that I blew it somehow. I'll do my best to recreate it.
I ran into a problem after installing Windows Repair (All in One) on one of my virtual Win7 Ultimate x64 workstations. Luckily it was only a temporary test instance that had been around for about 2 weeks. Other than seeing a lot of different windows fly by on the I saw extra errors fly by. I do not see it reflected in the partial log file I have attached. I have attached a screenshot and a window shot in an .rtf file showing a new 'Interactive Services Detection' screen and a shot of the bogus file structure created. In the original Win7 instance the Oracle VirtualBox shortcut stopped working. Following an attempt to reinstall the VirtualBox software in repair mode. It still did not work. I ran the Windows repair programs a couple more times to see if I could note errors during the running of the program. I saw enough to make me suspicious.
As a control, I then created a new instance of Windows 7 Ultimate x64 from scratch. Next, I applied the Microsoft updates, then installed FireFox, Opera, Chrome, Safari, Flashplayer, Shockwave, Java JRE, Malwarebytes v1.75, SpywareBlaster, Spybot Search & Destroy, Defraggler, VLC player, PeerBlock and then Windows Repair (All in One). I checked the directory structure in question prior to running v2.8.3 and then checked on the directory on and off throughout the process. I stopped the process after the problem re-appeared.
Let me know if I can supply any additional information concerning this problem. I did also notice that when I initially got
prompted to update the v2.8.0 installation on that first instance I notified me of a new version being available. It informed me about v2.8.2, but took me to v2.8.3. I already had v2.8.2 on my main workstation, so which seemed to be solid. I did read through the update information for v2.8.3.
I will create a additional new Win7 Ultimate instance on my server to continue assisting someone with troubleshooting their assignments in their HTML course. I don't know HTML, CSS or Javascript well, but am great with analyzing computer logic troubleshooting. But, that's why all of the different browsers were installed on the Windows 7 instance.
Thanks, Mark
- - - - -
also : As an old-schooler, starting in the hex and octal machine code, CPM and DOS days, I cringed a little bit at the recent removal of the command window from some sections of the Windows Repair (All in One). My face fell when reading: "Updated multiple repairs to no longer display everything in the cmd.exe window" in v2.8.3. I agree that most users will not want to see those screens, but I would like an option added for displaying the command line executions.
It was a selling point to me when I first reviewed your products. It displayed to me the thoroughness of your coding. It is also a progression tool, as an addition to the System Monitor displays. You've got to admit during a large, and multiple, disk file permissions or registry permissions the status screen can be static for a very long time. Given the option, I would like the ability to pause some of the command screens to see exactly what it is doing or saying, especially on some of the really quick screens.
I've also noticed, since v2.8.2 that I can no longer use the scroll bar for the repair checklist or expand the "+" sections during an active repair. But, the sections do expand when reached during the repair process.
Shane:
--- Quote --- It informed me about v2.8.2, but took me to v2.8.3. I already had v2.8.2 on my main workstation, so which seemed to be solid
--- End quote ---
Thanks for letting me know that, I forgot to update the file on the server that reports the current version, that is now fixed :-)
--- Quote ---I've also noticed, since v2.8.2 that I can no longer use the scroll bar for the repair checklist or expand the "+" sections during an active repair. But, the sections do expand when reached during the repair process.
--- End quote ---
Yes, the treeview is disabled while the repairs are running. Mainly because it was easy to tick and untick the repairs as they where running. What had happened was while I was connected to a user I had the repairs running and I was typing in notepad talking to him (This was over teamviewer). Well everytime a new cmd.exe window popped up it took focus and made the keyboard focus on the windows repair screen, which happened while I was typing and I ended up unchecking multiple repairs because it picked up my key strokes. So since you shouldnt untick any repairs while they are running I decided to have it disabled during so they wouldnt get accidentally checked.
I could always put a check box in setting to allow a user to control that, it isnt a big deal and perhaps a user like yourslef would not like to have it disabled.
--- Quote ---also : As an old-schooler, starting in the hex and octal machine code, CPM and DOS days, I cringed a little bit at the recent removal of the command window from some sections of the Windows Repair (All in One). My face fell when reading: "Updated multiple repairs to no longer display everything in the cmd.exe window" in v2.8.3. I agree that most users will not want to see those screens, but I would like an option added for displaying the command line executions.
It was a selling point to me when I first reviewed your products. It displayed to me the thoroughness of your coding. It is also a progression tool, as an addition to the System Monitor displays. You've got to admit during a large, and multiple, disk file permissions or registry permissions the status screen can be static for a very long time. Given the option, I would like the ability to pause some of the command screens to see exactly what it is doing or saying, especially on some of the really quick screens.
--- End quote ---
Valid points. I did that because when the cmd.exe window is trying to show all the text going by that the cpu usage of conhost.exe would max out, because it is what is doing the drawing. And on slower machines this slowed down the repairs a ton.
However on newer machines with multiple cores and plenty of cpu speed it doesnt take to much cpu as in newer verion of Windows mS made that a lot better where as in xp it i horrible.
Perhaps like the treeview I could just make a option a user can set on weather or not to show the output or not. Normally the output goes by too quick to read BUT if a repair is on a command that is taking a while it would be good to see which command.
What do you think, add the new new options to the program and let the user control it?
--- Quote --- I have attached a screenshot and a window shot in an .rtf file showing a new 'Interactive Services Detection' screen and a shot of the bogus file structure created
--- End quote ---
Yes, this is normal now. The reset file permissions now runs the repair as the trustedinstaller, which Windows doesnt allow the cmd.exe window to show on the desktop. Instead it is shown on the session 0 desktop and so you will see Interactive Services Detection pop up, which if you click to view the message you will see the cmd.exe window working. The program tries to auto swicth to that window and then back but doesnt always work.
As for the file structure that gets fixed at the end of the file permissions repair and is what the permissions cleanup does. It goes back and sets the denied permission on those areas, if you let the repair finish you will see that will be fixed :-)
Windows has the old file structure locations to support old programs and when they try to access thos folders they get redirected. So normal permissions for thos folders is denied, otherwise you get an infinite loop. So since the file permissions repair gave permission to it you now see that. Thats why I have the cleanup run and fix those.
--- Quote ---In the original Win7 instance the Oracle VirtualBox shortcut stopped working
--- End quote ---
Did that stop working after the Windows repair? I wonder if it might be permissions related and it doesnt like certain sections touched. If I could find those sections I could add them to the exclude list for the repairs :-)
Shane
MarkW:
Ok, Here are some quick screenshots with some text in an attached document.
I have also slammed a webpage together for you to be able to watch and/or download video captures of the before, during and after effects of what I am running into. I used the record function from Teamviewer. It worked out very well after I figured out what I needed to show. I really don't want to display the URL link here. If there is a way for me to send the link to you privately, please let me know.
Note: At this time the webpage coding is not perfect and both videos, without any audio, begin playing immediately, so the first step will be to stop the videos, then watch the first, followed by the second video. And let me know if that helps in getting this overcome. This is the third box I've had the same thing happen on. A quick test on a Win7 Ultimate only, without any programs installed seemed to work okay. It's very, confusing.
Let me know, Mark
(Sunday will have me in and out of the house. As mentioned in the attached document I did a snapshot of the original state of the box and can revert back to it within moments.)
Shane:
I will checkout the video once my internet starts working properly. Can you post the pictures as jpgs? Word docs are horrible with pictures and I can never view them at the full size without crap going all over lol
When you take a screen shot just open paint and paste it in and then save it as a jpg or png and then you can add it to the post :wink:
Hopefully my internet will be back up to speed tomorrow and I can look at the video you emailed me.
Shane
MarkW:
Yes, I can do the separate jpgs; whatever works best for you. Word does such a great job in compressing documents with pictures in them that I usually try that first. A word doc also allow for commenting. These screenshots will just be a clearer augmentation to the videos….when you can access them.
I hope this helps. Their resolution has degraded following being placed in a Word document. I can go through the process again if clearer pictures can be helpful after you get access to the videos.
(For mw1.jpg) Virtual computer, Win 7 ultimate x64, running on ESXi server v5.1. Set for 2 processors 4GB of ram, 100GB hard drive space (VDI). For the recorded session I set it for 1 processor, 4GB of ram, in hoping to slow the screens down.
(For mw2.jpg) I ran a VMware snapshot prior to running it this time. Uninterrupted Windows Repair (All in One) set for automatic restart when complete. This is a new screen to me, as of v2.8.3
It then went to the Win7 lockout screen, even though I do not have it set to use it, even through a power scheme shutdown.
(For mw3.jpg)
(For mw4.jpg) I can’t see that I’ve seen this ‘too long’ message in prior versions of Windows Repair.
(For mw5.jpg) Following reboot, then trying to launch Oracle VM Virtual Box
(For mw6.jpg) Expanding the error – according to Internet sites the error means that it cannot find the virtualbox.exe
(For mw7.jpg) Shortcut properties for Oracle Virtual Box
(For mw8.jpg) The recursive directory structure has returned.
Of course, Oracle VirtualBox acted properly and the directory structure returned to normal following VMware snapshot restore, and reboot.
Mark
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