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Windows Updates fails configuring

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useronly:
Hi Shane

I ran the new windows repair v2..8.5 and that made no difference, I also created a new user account and tried under that account, I got the same issue.

Anything else I can try.

Cheers

savey

Boggin:
You could try the DISM commands to check and restore health http://technet.microsoft.com/en-gb/library/hh824869.aspx

Shane:
OK, my windows repair would have put back the registry keys for certain services that windows updates needs. Some viruses delete these services so people cant update windows. So lets go check if those services are there and running, if they are not then something removed them after my WR put them back, which would be a clear sign that the system is infected.

So go to your services and see if Windows Updates, Background Intelligent Transfer Service, Base Filtering Engine, Cryptographic Services are running or you are able to start them if they are not running.

Shane

useronly:
Hi

Windows Updates was set on Automatic and was not running but when clicked on Windows Update shortcut (find Windows Updates), it started (I have WU set on never Check),
Background Intelligent Transfer Service is set on manual but was running, base filtering engine is set on Automatic and was running, Cryptographic services
is set on Automatic and was running. Find Windows Update was running after the initial check of the Windows Update Service.

One anomaly which may be a clue or my not be is that I copied the text from your post to quicken my response but when I tried to copy
"Base Filtering Engine" the browser closed down, this happened three times, so Windows Update and  Base Intelligent Transfer copied okay
but Base Filtering Engine did not, seems strange to me.

Cheers

savey

Shane:
That is odd. Good to see that the services are there.

On the browser crashing, I would check what add ons and extensions you have enabled. Might have a crap one in there.

OK try the windows updates one more time, make sure the UAC is on in the control panel and when you get the error message take a screen shot of it for me.

Shane

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