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windows explorer - right click on a folder or drive windows explorer closes

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Jimbo:
windows explorer - right click on a folder or drive windows explorer closes.
Running windows 8, I have followed the instructions, completed each step in tweaking.com windows repair ver2.8.1 twice.  Also have run malware bytes which states all malware has been removed.  If I right click on any network share or folder on the left side of windows explorer, windows explorer closes.

jraju:
Hi,
               Try the nirsoft free program and do as per the instructions in the link below
http://www.online-tech-tips.com/windows-8/slow-right-click-context-menu/

                       I hope that this issue arises because of unwanted third party program menu present in the right click.(context menu). Just try it to remove the items in the context menu

Jimbo:
I installed 'shexview_setup.exe' (ShellExView v1.90) and disabled the following;
    Extension name                                       Company                                Type
1. Botkind Sync Shell Extension                  not given                             context menu
2. iTunes                                                     Apple Inc.                             System
3. RealNetworks Download and Record      Real Downloader                  Browser Helper
4. RealOne Player Context Menu Class       Real Networks, Inc.              Context Menu
5. Real Search                                             Real Networks, Inc.              Search Handler
6. Shell Converter Class                              Online Media Technologies  Context Menu
7. WinOptimizerContextHandler                  TODO: <Company name>    Context Menu
8. Microsoft XPS Rich Preview Handler         not provided                        Preview Handler
see attached file - 'disabled shell ext. - all'

the remaining shell extensions are labeled as 'Microsoft Corporation, Adobe Systems, Inc., Apple Inc., Advanced Micro Devices, Inc., Dropbox, Inc., Google, NVIDIA Corp., Adobe Systems., Alexander Roshal (WinRAR), WinZip Computing, which I did NOT disable.

restarted windows explorer - issue remains unresolved

Shane:

--- Quote ---Running windows 8, I have followed the instructions, completed each step in tweaking.com windows repair ver2.8.1 twice
--- End quote ---

v2.8.4 is out, you should always use the newest version since I am normally always fixing things or improving repairs :-)

However, on this, when you right click on anything in Windows it creates the menu. That menu is pulled from the registry where it reads what items to show. 3rd party programs can put their stuff there which is normally loaded by a dll file.

Well, when one of those dll files used to draw that programs menu items has a problem it will crash explorer. So the best thing to do is to disable ALL the right click menu options and then if or when it stops crashing you start enabling one by one until you find the one that is causing the crash.

Also check the event viewer and see if the crash is there, if it is see if it shows what the faulting module was. That could help use if it shows the name of the dll file.

Shane

Jimbo:
Shane, thank you for your response.  To confirm what you suggest I should do.

1. d/l and install ver 2.8.4 of tweaking.com
then
2. disable ALL right click menu options. 
question??
How do I determine which of the many items are "right click" menu options? 
I will not be at that computer for 24 hours.

Jim

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