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Print Spool will not stay active. SFC / Scannow shows corruption but no repair
jraju:
Hi,
Did you try JRT tool ?Pl try this. It fixes most problem as combo fix . It is from Bleeping com.Run it please
http://www.bleepingcomputer.com/download/junkware-removal-tool/
You have to just permit if it says so. This will remove the latest rootkits and trojans, which are mainly responsible for these issues
dmroz:
Thanks for the help. I will try the suggestions and will report back on which of them fixed the problem. I will start with the bootable media solution and SFC scan and go from there.
dmroz:
Update: I tried booting from bootable media but SFC could not fix the corrupt files. I am moving to the next suggestion and will post the results.
Boggin:
ESET Free Online Scanner is a good in depth anti malware scanner http://www.eset.com/us/online-scanner/
Click the Advanced button and check all of the boxes except the last one and the one to auto uninstall on completion, then disable your AV program immediately before you hit Scan - this scan will take some time to run.
Prior to doing that can you open a command prompt as an administrator and enter the command chkdsk and while it will snag corrupt files as the sfc was unable to repair all, look to see if it reports any bad sectors.
dmroz:
I ran Combofix and it didn't find anything wrong and didn't fix the problem so I am on to the next suggestion.
I have a CBS.log file from the SFC scan but I'm not sure what to look for so I will do some research on what the CBS.log file contains. I think it is supposed to show which files are corrupt but it isn't apparent when looking at the file.
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