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0x80070002 and MSOE.DLL problem.
scooby:
Hi. I have been advised to register and come on here and ask for help with a problem. My advice came from Cantrel on the Webuser Forum and he says that Shane will probably be able to help me. I originally had a problem with a re-boot on my pc and although I can now achieve that I can't get into my Windows Mail program. Everything else appears to be working fine. The problem is that when I click on my email program I get the following : followed by this : I am running Vista Home Premium with 2Gb of memory and 185 Gb of HDD space. The full saga can be read here : http://forum.webuser.co.uk/showthread.php?t=131010 I have my pc running quite well now apart from this email problem although it does take about 10 minutes to boot and has been like that for a couple of months now. I think that may be a BIOS problem and I am resigned to buying a new pc but in the meantime I really would like to get to my emails. Some are very important to me.
Thanks for any help that anyone can give me.
Shane:
I will see what I can do :cheesy:
So we are going to go through a check list of things, which you may have already done but what I want to do just so I know.
How much free space do you have on the drive?
Have you also checked to see if msoe.dll is on the system and if so have you tried to register it yet?
Have you ran my Windows Repair program?
Shane
scooby:
--- Quote from: Shane on August 25, 2014, 11:28:49 am ---I will see what I can do :cheesy:
So we are going to go through a check list of things, which you may have already done but what I want to do just so I know.
How much free space do you have on the drive?
Have you also checked to see if msoe.dll is on the system and if so have you tried to register it yet?
Have you ran my Windows Repair program?
Shane
--- End quote ---
Hello Shane, and thank you for coming back to me on this problem.
The answers to your questions are that I have 185Gb of free space on my HDD which has a total capacity of 455Gb,
I have found msoe.dll. On my pc it is in C:/Program files/Windows Mail. Not sure what you mean by "have you registered it yet" My pc is about 7 years old and it came with Windows Mail and I have been using it as my main emailing program since that time. I also use Yahoo mail and Google mail for certain purposes and they are working fine.
No, I haven't used your Windows Repair program. I was unaware of that program until you mentiobned it in your email. If you wish me to use it could you give a link please and instructions if they are required ?
Many thanks again and kind regards - David.
Shane:
Ok lets give my Windows Repair a try. While none of the repairs target the windows mail, some of the repairs can help, such as permissions and others.
Grab my program here
http://www.tweaking.com/content/page/windows_repair_all_in_one.html
You will see a direct download link right below the mirrors.
It is always a good idea to do a clean boot before running the repairs. If you dont know how to do that you can read this :-)
http://www.tweaking.com/articles/pages/performing_a_proper_windows_clean_boot_on_xpvista78,1.html
Once installed (And you have done a clean boot) open the program and make sure to disable your antivirus so it doesn't get in the way of the repairs. Have the program do a registry backup in case anything goes wrong we can restore the registry. Then click on the start repairs tab and start the repairs. When the repairs open choose all the repairs and then start them.
Go have some coffee. The repairs on a normal speed system take about 15 to 20 min. On older slower systems it can take longer. Once done with the repairs make sure to reboot.
Once you come back up you can go through the clean boot process again to turn all the startup items back on. Then lets see if that helped us in any way :-)
Also Windows mail does get updated through windows updates, so after the repairs see if there is any windows updates for you to do, if there are some those might help as well.
Lets go from there :-)
Shane
scooby:
Hi Shane and thanks for that. It is now 11.30pm in the U.K. and so I'll try your options tomorrow.
Thanks again - David.
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