Main Forum > General Computer Support
vista home edition system restore fails
Boggin:
I'm just wondering if you have the Bing Desktop installed which comes occasionally with Windows Updates.
You can check this by going Start - type windows update and press enter then click on Installed Updates and scroll through the list.
If you come across one for Bing Desktop, right click on it and select Uninstall - follow the prompts then let Windows do its thing.
After the computer has rebooted, go back into Windows Updates to check if any updates are being offered again, click where it may say one or more are Recommended/Important and if any are for Bing Desktop, right click on it and select Hide - OK.
Go Start - All Programs - Accessories - System Tools - Internet Explorer (No Add-ons)
IE will start, informing you that you are running IE without add-ons.
Click on the home page icon and see if you are getting the same problems and if so, go into Tools - Manage add-ons - check to see if there's anything for Bing and disable if any showing - OK and restart IE to effect.
IE will start as normal but if the problem persists, then you will need to start it again without add-ons.
If IE works okay without add-ons and you don't have an add-on for Bing, then uncheck all of the add-ons and restart IE.
You will then have to enable each add-on in turn and restart IE until the problem returns to find the problematic add-on.
Select Search Providers - click on the Search for more providers link bottom left and when the window opens click on Google - Add to Explorer and follow prompts.
You will need to restart IE for that to effect and then go back into Manage add-ons/Search Providers - set Google as the Default and Move up.
You can then disable Bing - click on the box to Prevent programs from making changes etc. - Close - then restart IE
MS has a fixit to make IE safe and stable and fix any troublesome add-ons so give it a try http://support.microsoft.com/mats/ie_performance_and_safety
You may have to restore back to earlier if you have the restore points to resolve the corrupted files that sfc /scannow found.
It's recommended to run sfc /scannow up to three times if it reports unable to repair all files.
The CBS log that sfc produces is usually quite large, but if you run a chkdsk /f and when it has completed go Start - type eventvwr and press enter.
Wait until it has read the logs then click on Windows Logs/Applications and look for a Winninit entry and click on it - then the chkdsk /f report will appear in the pane below.
If one isn't apparent then right click on Applications - click on Find then type chkdsk or winninit into the Find box - OK - close the box and then you can read what the chkdsk /f found and what it was unable to repair - also check to see if it reports any KBs in bad sectors.
While I have a solution that can fix corrupted files for Win 7 by booting up with a Win 7 install disk, I'm not sure if the same command works in Vista, but you would need a Vista install disk with SP2.
If chkdsk /f or sfc /scannow continues to report it is unable to repair all files, then I'll have to leave that for Shane to advise you as to a resolution.
gsiamrod:
Bloggin, thanks. printed your post cause of interrupions , and can't stay on page very long. Dnld. Mawarebites, found 276 Pups& quar'ed. them. Reinstall IE 9 and still problem. W/ Help pops up and I have 75 IE's open. CP has slowed down. Scripts get bigger the longer I stay on a page. Will try what you posted. I'll try to get back after doing what you say.Thanks. Rod
gsiamrod:
Bloggin, cp seems to have stopped popping up help, and seems to be ok, but while typing this message, bing popped up one time? Scripts kind of jump from tim to time, getting a little larger, then going back to normal. Did what you said: Manage add ons, and watching if happens and disable add ons one at a time to find culprit. Ran sfx/scannow 3 times. Couldn't fix some files. But, they are chess files and other game files which were bad from day one. They do not cause any problems with games, so all other issues were repaired. Ran MS fix it, ok. Check disk will not run except on next boot as being used by other application? ? Havn't rebooted yet, but will to see what is says. So far, so good. :smiley: Have to wait to see what happens, in meantime I am going to defrag and run full scans by Avast and Norton. Malwarebites shows all ok.Thanks a million. You have saved me a trip to the geeks who would probably do what you suggested at a price, not to mention unhooking this beast and putting it back in this tight place. Wires everywhere. :tongue: Rod
Boggin:
The chkdsk /f can't run until the volume is dismounted which is why it has to run before Windows is loaded on the next start up.
Did you identify any add-ons that could have been the culprit ?
Did you add and change the default Search Provider to Google and disable Bing ?
When you say scripts getting a little larger, are those the fonts you are referring to ?
Can you go into Windows Update/Installed Updates and in the top right search box type KB2982791 to see if you have it installed from last month's updates.
If you find it, right click on it and select Uninstall.
After the reboot go back into Installed Updates and check to see if you have one for the Bing Desktop and do the same for that if there.
After you have uninstalled KB2982791 can you let us know if you still have problems with the font sizes (if that's what you meant) and is the computer still a bit slow ?
While you no longer have multiple windows opening, run this MS Fixit to reset the Hosts File http://support.microsoft.com/kb/972034
That's the second AV program I've seen that has been able to run alongside of Avast - it's also able to run alongside of MSE because Avast doesn't have its own firewall, which is what causes the conflict when you run two active AV programs together.
Boggin:
You did a lot yourself to resolve this by getting rid of those PuPs.
As for sfc being unable to repair those games files - sfc usually only scans and attempts to repair system files, so not sure why it is picking those up.
Perhaps when Shane picks up this thread he may have further comment on this.
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