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Cannot get access to the internet

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rhuffman:
I belevie i have done that as well. Point of note i just checked Control Panel\Network and Internet\Network COnnections and my Wireless Network connection 2 is not connected it is called Microsoft Virtual WiFi Miniport Adaptor. There is a red x on it. But the other ones local are connection and Wireless Connection are connected. The former one says the device is working properly.

Boggin:
It could be the services are playing up, but open a command prompt as an admin and run sfc /scannow to see what that reports.

Event Viewer should also have some info on what is happening.

Also check that all your Network Services are Started.

Go Start, type services.msc then press Enter.

Their startup type should be Automatic or Manual.

COM+ Event System
Computer Browser
DHCP Client
DNS Client
Network Connections
Network Location Awareness
Remote Procedure Call (RPC)
Server
TCP/IP Netbios helper
Wired Autoconfig is set to manual.
Wireless Zero Configuration (XP wireless configurations only)
WLAN AutoConfig (Vista/7 wireless configurations only)
Workstation

If a service is not running, click on it to highlight then click on Start (top left).

If it fails to start then right click to open its Properties and check the Dependencies and that each of them are running.

Any of the Dependencies not listed in Services can be found in Device Manager/View/Show hidden devices/Non Plug and Play drivers and they may have a yellow alert against them.

Usually if any do have a yellow alert, some can be uninstalled by right clicking on them and selecting Uninstall and they will reinstate on the reboot, but if you need to do this, create a restore point first should they not auto reinstate and check that the restore point has been created.

 

jraju:
As suggested by Boggins, Try to include the event viewer log of the error id. Shane may be able to pinpoint the solution.

Shane:
It is the fact that you are able to ping google.com and pint 8.8.8.8 and you get replies from both. If the internet truly wasnt working then you would have gotten request timeout from both of them.

Any possible way for you to post a screen shot of both the ping results for me? Reason shy is I want to see what they report back. Ping goes out on a different port where wbe pages use port 80 and for https (SSL) they use port 443.

Most infections that try to hijack a connection will hijack those ports.

So just doing a quick google search for a site using a different port other than those two I found this one

http://labs.webmetrics.com:8080/

When ever you use a different port on a site you have to add it to the address, so this site I found is using port 8080, see if that page loads up for you. If it does then we know that something is blocking or hijacking port 80 and 443. :wink:

Shane

rhuffman:
Server was turned off, what am i looking for in the event viewer?

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