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Cannot get access to the internet
rhuffman:
Ok i ran the microsoft FIXIT program and ran the
netsh winsock reset catalog
netsh int ip reset resetlog.txt
ipconfig /flushdns
ipconfig /release
ipconfig /renew
ipconfig /registerdns
exit
Still no connection to internet. The pendrive is a flash drive that i have all these scanner programs and utilities you have all suggested to run, i download them on good computer and run them from the pendrive on the affected computer. THe subnet mask did reset to 255.255.255.0 like you said. Do not think i have ever had counterspy installed and same with vipre (is that a antivirus program.?) Uninstalled Stardock. I was using both utorrent and bitcomet to download (if i uninstall them i need to save the torrents so i can finish downloading the programs i am trying to download, mostly videos/travel shows)
rhuffman:
Just tried to run chkdsk and it will not run, says a previous installed program is preventing it from running, use system restore. But i do not have a restore point prior to this problem:(
Boggin:
I don't normally advocate using registry cleaners, but the one in the free version of CCleaner is an intelligent one and offers to make a back up which you should do. https://www.piriform.com/ccleaner/download
You could also use the Cleaner option to clear the cache - tips on using CCleaner http://www.howtogeek.com/113382/how-to-use-ccleaner-like-a-pro-9-tips-tricks/
For the registry clean, uncheck the box for ActiveX but the Missing Shared DLLs is optional.
I think you normally get those DLLs on OEM builds because of generic OS installs, but where some could use either Intel or AMD - Shane will probably know more about those and correct me if I'm wrong.
The previously installed program that is preventing chkdsk could be anything - either one currently installed or orphaned files from a previous incomplete uninstall.
CCleaner will normally root any residue out.
If you are still unable to run chkdsk /f after running CCleaner, then perform a clean boot and try it again. http://support.microsoft.com/kb/929135
I think disabling the programs in Startup should be sufficient, but you may have to disable the non MS services under the Services tab.
Run MiniToolBox again - no need to attach its report just yet, and check to see if the Hosts file has repopulated - there should only be one entry in there but if it has, then that could be the work of µTorrent or bitcomet and will have to go - neither are recommended to use and you will have to run the MS Fixit again.
Can you also check to see if that Winsock layer is still showing as broken ?
While using most P2P programs pose a risk, some of the lesser known ones could be a little bit safer - have a Google to see if you can find any alternatives to those two.
Shane:
I sent him the info on how to do a repair install without losing his data, waiting to hear back :wink:
Shane
Boggin:
Thanks for the info Shane, but I think as long as he continues to use µTorrent and BitComet he his going to have the same problems.
If the Hosts File has repopulated, I think that will confirm that.
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