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ATI Radeon HD 3200 Graphics
Bubba Euler:
This is version: 8.632.1.2000 of ATI software.
INFO: ACER Aspire 5517; Windows 7, X64, Enterprise (no surprise!); No other problems that are observable. 4GB RAM and 250 GB HDD (25%);
Symptom: Screen randomly goes dark (becoming more prevalent); Takes many multiple clicks of the Fn and F6 keys (back-light) to restore the back-light; Using the ATI Radeon HD 3200 Graphics driver (8.632.1.2000); Using built-in properties and their website, I have latest driver;
Is this a software problem or a driver problem? Hopefully, that's all it is! Is it hardware (I doubt it, due to the ability to restore via keyboard (Fn/F6); Again, I have the latest driver edition.
Have you all any idea???? what might be causing these outages of screen presentation from ATI Radeon HD 3200 Graphics? I've done my on-line research and have found nothing commensurate.
I'm very nervous about this and have NO backup computer.
Thank you for your interest and assistance from an old retired engineer.
Boggin:
It could be the power settings as if it was hardware and the backlight or inverter were on their way out, no amount of button pressing would restore.
Does this occur on AC as well as on Battery and do you have the laptop Power Options set to High Performance/Change plan settings so it is set to never dim the display or if the dimming coincides with whatever it's set at.
You can also go Start Orb - type ccc then press enter or you could access it through All Programs.
You may have to wait a little while but the Catalyst Control Center will come up where you can adjust various settings.
Bubba Euler:
Howdy, Boggin! Thanks for replying so fast. Yes, I do have Power Options set to set to High Performance and never to dim. It's one of the things I check on prior to posting to the blog.
I never run on battery, only AC.
Thanks for the tip on CCC and the control center. I'll definitely check that today.
Boggin:
When did you upgrade to the latest driver and did this dimming problem coincide with that ?
Going into Device Manager and rolling back the driver may sort it because I have the HD3200 in one of my Tosh laptops and when using the auto detect, it only ever gives the legacy drivers for it. http://support.amd.com/en-us/download/auto-detect-tool
I think I installed a similar v8 for the HD6310 drivers on here and that gave me a red hue that was only resolved by rolling back the driver.
Boggin:
I've run the auto detect on both laptops and the newer version for the HD6310 is 8.0.916.0 and that still gave me the red hue, so had to roll back on that one again.
The one for the HD3200 was and still is after doing the Custom and Select All is for the 13-9 Legacy Vista_Win 7 ver. 8.970.100.1100 - so it's possible there could be a compatibility problem with you having installed the 8.632.1.2000 version.
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