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computer boots in SM but not to normal windows

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chiro.j.elliott:
i got this old computer from a friend and want to clean it to give to my mother for basic internet- e-mail and pictures. it wont boot to normal windows. it gets to the windows logo screen and reboots. it does boot to safe mode( where I am now) I tried running the all in one windows fix but know some things dont work from safe mode. is there a way to run repair in safemode? I have run Spybot S&D malwarebytes and step by step all in one windows fix. nothing has changed. I also tryed running windows repair from an old XP disc I have and it wont run becouse it gets to the screen aasking for admin password( is none that i know of) and wont progress past that question. I have no CD's for this computer tough it does have COA sticker on the back. I care nothing about any info on this computer but with no disks and such wanted to try and repair rather than wipe and have to buy new windows for it!!

any help would be of great assistance.
Thanks
Josh

Shane:
My windows repair 1.7.0 should run fine in safe mode.

Also if it is rebooting then it is getting a blue screen but it is set to restart when it gets a blue screen. You can disable that so you can see what the blue screen is.

First thing I do for my customers is test the memory and hard drive. These can cause blue screens.

There is a free memory tester here
http://oca.microsoft.com/en/windiag.asp

Run it for about 15 to 30 min and see if you get any errors.

Next thing to do is run a chkdsk on the drive and have it look for bad sectors. If it finds any you need a new drive.

If both of those test fine then we need to start looking at Windows itself :wink:

First thing is to find out what is causing the blue screen. But lets confirm the hardware first before digging into Windows :-)

Shane

chiro.j.elliott:
I'll try those two things assuming you mean do them in safe mode correct???  also I never get a blue screen it just restarts while on the windows logo screen!!

will keep you posted thanks!!!
Josh

Shane:
Right, you wont see the blue screen because it reboots :-)

When you hit the f8 key to get to safe mode you will see a disable restart option :wink:

Shane

chiro.j.elliott:
both test came back clean!!!

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