Main Forum > General Computer Support

(Solved) 0xc0000142 error

(1/4) > >>

bobothedragon:
Hello, I recently brought an HP Envy 15 that came with windows 8.1. I only remember downloading winzip/daemon tools from softpedia/cnet before errors like "cmd.exe Application error - The application was unable to start 0xc0000142". This applies to others like cscript.exe, shutdown.exe and probably many more I haven't discovered yet.

Here's list of things I've tried
- Malwarebytes and the McAfee Live Safe that came with the computer found nothing wrong with the computer
- Tried CCleaner but no help. It did clean some registry but didn't seem to solve the problem
- Ran a chkdsk /r using recovery manager, no problems were found but was unable to send to event log because of something 50
- only able to run offline version of sfc because whenever I try "sfc /scannow" it says there's something pending. Nevertheless it said there were no problems.
- I even did the recycle PC option but problem persists, which scares me.
- tried running cmd in safe mode but didn't work even with administrator mode.

- This laptop comes with an NVidia 850M and Geforce experience, I read somewhere it could clash?


I'm out of ideas and google links. Can't believe I messed up my computer so early...haha.

Thank you for your time and help
Edward

Boggin:
As softpedia/cnet aren't the safest of download sites, it's possible you have picked up something - although I would have expected MBAM to have found something if that was the case.

You could also give it a scan with MBAR which is an anti rootkit scanner http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit but first, try your restore points prior to the winzip download http://windows.microsoft.com/en-GB/windows-8/restore-refresh-reset-pc

The MBAR tutorial pre-dates its final release but the steps should be sound.

Shane:
Have you tried running all the repairs in my windows repair yet?

Shane

bobothedragon:
@Boggin - I selected the rootkit thing from mbam with the rootkit selected and also ran mbar but they said nothing was wrong. Thing is I fully recycled my PC once already back to factory settings but it didn't help. Would restoring to previous restore points be any different?

@Shane - I tried the all in one windows fix thing up thing, but couldn't actually run any of the fixes because they seem to require cmd. To be fair I haven't tried all of them yet but I assume they're all the same.

Shane:
Ha! I feel silly for even asking, you would think the fact that cmd wont run for you would have made me realize you can run the repairs lol

Honestly I have never seen this error and wouldnt mind taking a look at it. If I can find why it is broken and I can automate the repair I can add it to the WR (Without using cmd of course)

I am pulling a all nighter working on the WR toolbox I am going to release, so if your up for it I can teamviewer into you.

If you interested just shoot me an email, shane at tweaking.com :wink:

Shane

Navigation

[0] Message Index

[#] Next page