Main Forum > General Computer Support

Ethernet NIC works in 7 not xp on same laptop

(1/12) > >>

sfeinbe:
I have an HP DM1-4010us entertainment laptop that I bought used recently.  It came with Windows 7 64 bit.  I installed Windows XP pro sp3 32 bit on a second partition to dual boot.  The ethernet NIC works perfectly in Windows 7, but not in Windows XP.  The attached is screenshot of the problem that the network diagnostic scan showed in XP.  The address 192.168.8.1 is that of the router.  I'd appreciate any help.  This is one of the oddest problems I've ever encountered!

Boggin:
You may need to download the XP driver for when you boot into that partition http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

sfeinbe:

--- Quote from: Boggin on October 12, 2014, 02:19:11 am ---You may need to download the XP driver for when you boot into that partition http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

--- End quote ---

Drivers installed from that page before I posted.

Boggin:
Does Wireless work in XP ?

While there are other services to check should you have no Internet in XP, go Start - Run - type services.msc and check that Wired AutoConfig is showing as Manual and Started.

To start it, click on it and you should have a Start button top left.

If it fails to start, right click on it and select Properties - Dependencies and check those are started.

You will find RPC in Services and the NDIS Usermode you will find in Device Manager/View/Show hidden devices/Non-Plug and Play Drivers.

That and other services could have a yellow alert next to them - also check Network adapters to see if you have a yellow alert next to the Ethernet adapter.

Right clicking on that and selecting Properties will show its status under the General tab.

sfeinbe:
The wireless adapter works fine and is what I'm using.

Wired AutoConfig is set properly.

Looked for the dependencies in Device Manager and they have no yellow marks.  The only one that does under Non-Plug and Play Drivers is the serial port.  Which makes sense as there is no serial port.

No yellow alert next to the ethernet adapter (first thing I sought during troubleshooting).  Under Device Status it shows as This device is working properly.  No it isn't!

I can post links to screenshots if you need them.

The above were good suggestions, by the way, and I appreciate it even if no joy yet.

Navigation

[0] Message Index

[#] Next page

Go to full version