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Black screen when booting in safe mode and doing a clean boot

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DJDaren:
Hi there, I've searched online and on my laptop manufacturer's website and cannot find any answer for this and since this is a problem I am facing doing one of the steps so that I can run the All Repair Tool.   So any thoughts would be greatly appreciated.

Whenever I boot into safe mode with networking, so that I can run the Windows All In One Repair, after my splash screen my screen goes black and i have a curser and in all four corners, whenever i move the curser it says safe mode, the only way to get out of this is hit the power button to shut down.  It boots up into regular mode perfect.

So then I try to do a Clean Boot and the exact same thing happens.

I've run check disc and no errors were found as well as system file checker and no errors found, i've also unplugged any external devices from the laptop.

I've used both the All in One and the Windows tweaker before and not had to boot in safe mode and would really like to us both tools again.  I understand it's more of a Windows problem but if anyone has any insight I'd greatly appreciate it

thank you

Shane:
When you go into safe mode hit ctrl + alt + delete on your keyboard to bring up the task manager, when it opens go to file and new task and then type in explorer.exe and hit ok.

See if that gets the desktop to show up.

The fact that it is happening in safe mode and in clean boot means it sounds like a 3rd party program has over taken the default that windows uses, which is the userinit.exe
http://technet.microsoft.com/en-us/library/cc939862.aspx

So open regedit and go to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" then right click on it and export it to a file and post it for me, I will look at it and see if anything isnt set correctly :wink:

Shane

DJDaren:
thanx shane here is the exported Winlogon,  have not tried the control alt delete during the black screen yet

Shane:
OK looks like it is pointing to the 32 bit version instead of the proper 64 bit one

"Userinit"="C:\\WINDOWS\\SysWOW64\\userinit.exe,"

Should be
"Userinit"="C:\\WINDOWS\\System32\\userinit.exe,"

Change that in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon and let me know if that fixes it.

Shane

DJDaren:
unfortunately that didn't fix it and doing control alt delete during the black screen does nothing, I checked my start up items to see if maybe there was a program running and i only have 4 things running:  Advanced System Care, Audio Output Switcher, Catalyst Control Center and Hp Accelerometer System Tray

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