KB2884256 update fails, Dexcom driver install fails

Main Forum > General Computer Support

<< < (2/10) > >>

Shane:
Sorry for the late reply. Been slammed with work the past 2 days.

try the update again and then attach the cbs log file so I can see what errors it is giving :wink:

Shane

sptilton:
This is a test post without the CBS log text file attachment. If this posts properly it may indicate there is something in the CBS attachment that prevents posting.

sptilton:
The CBS log is huge 24.357KB with 3,768 pages. Perhaps it is too big to be attached and posted. It is attached to this post in Zip format.

Shane:
OK I found it in the log file

--- Code: ---2014-11-21 13:38:04, Info CBS Appl: Evaluating package applicability for package Package_for_KB2884256_server~31bf3856ad364e35~x86~~6.0.1.1, applicable state: 0
2014-11-21 13:38:04, Info CBS Plan: Skipping package since its start state and target state are both absent for package: Package_for_KB2884256_server~31bf3856ad364e35~x86~~6.0.1.1, current: 0, pending: -16, start: 0, applicable: 0, targeted: 0, limit: 7
2014-11-21 13:38:04, Info CBS Perf: Begin: nested restore point - begin
2014-11-21 13:38:13, Info CBS Doqe: Installing driver Update ID: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1~2884256-2_neutral_GDR
2014-11-21 13:38:14, Error CBS Doqe: Failed installing Update ID: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1~2884256-2_neutral_GDR: 0x80070002
2014-11-21 13:38:14, Error CBS Doqe: Failed processing queue with hr: 0x80070002
2014-11-21 13:38:14, Error CBS Shtd: Failed while processing non-critical driver operations queue. hr: 0x80070002
2014-11-21 13:38:14, Info CBS Shtd: progress thread terminating. hr: 0x0
2014-11-21 13:38:14, Info CBS Shtd: progress thread terminated normally
2014-11-21 13:38:14, Info CBS Shtd: Shutdown processing complete.
2014-11-21 13:38:14, Info CBS Restored system sleep block state: 0x80000000
2014-11-21 13:39:49, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
2014-11-21 13:39:49, Info CSI 00000001@2014/11/21:19:39:49.760 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73738a50 @0x7404854e @0x740263a1 @0x5a1392 @0x5a1ed4 @0x5a17cb)
2014-11-21 13:39:49, Info CSI 00000002@2014/11/21:19:39:49.900 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73738a50 @0x7407e7b6 @0x74060f93 @0x5a1392 @0x5a1ed4 @0x5a17cb)
2014-11-21 13:39:49, Info CSI 00000003@2014/11/21:19:39:49.932 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73738a50 @0x740a1a0d @0x740a1794 @0x5a360b @0x5a2be3 @0x5a17cb)
2014-11-21 13:39:49, Info CBS Blocked system sleep; prior state: 0x80000000
2014-11-21 13:39:49, Info CBS Startup: Begin processing, registering for winlogon notification.
2014-11-21 13:39:49, Info CBS Startup: current ExecuteState is 0
2014-11-21 13:39:49, Info CBS Startup: Initializing driver operations queue.
2014-11-21 13:39:49, Info CBS Startup: Initializing advanced operation queue.
2014-11-21 13:39:50, Info CSI 00000004 CSI Store 2810344 (0x002ae1e8) initialized
2014-11-21 13:39:50, Info CBS Startup: Waiting for SC autostart event
2014-11-21 13:40:06, Info CBS Startup: SC autostart event signaled
2014-11-21 13:40:06, Info CBS Obtained poqexec from Cbs key. C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\poqexec.exe /display_progress \SystemRoot\WinSxS\pending.xml
2014-11-21 13:40:06, Info CBS Free disk space check on C:. Available: 339155MB, Required size (Lang neutral): 0MB, Required size (Per language): 0MB, Languages installed: 1, Total Required: 0MB
2014-11-21 13:40:06, Info CBS Startup: Processing non-critical driver operations queue, Count 4.
2014-11-21 13:40:06, Info CBS Doqe: Preparing install of driver Update ID: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1~2884256-2_neutral_GDR
2014-11-21 13:40:06, Info CBS Doqe: add Key: 1, Identity: mdmnis2u.inf, Culture=neutral, Type=driverUpdate, Version=6.0.6002.18927, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS, Inf: mdmnis2u.inf, Ranking: 2
2014-11-21 13:40:06, Info CBS Doqe: Lock deployment Identity: mdmnis2u.inf, Culture=neutral, Type=driverUpdate, Version=6.0.6002.18927, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS, Inf: mdmnis2u.inf
2014-11-21 13:40:07, Info CSI 00000005 Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:d0251af4c205d001010000003806c406} pathid: {l:16 b:d0251af4c205d001020000003806c406} path: [l:178{89}]"\SystemRoot\WinSxS\x86_mdmnis2u.inf_31bf3856ad364e35_6.0.6002.18927_none_9329d9ddf862893d" pid: 638 starttime: 130610723893159001 (0x01d005c2e9822459)
2014-11-21 13:40:07, Info CSI 00000006 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-11-21 13:40:07, Info CSI 00000007 Created NT transaction (seq 1) result 0x00000000, handle @0x234
2014-11-21 13:40:09, Info CSI 00000008@2014/11/21:19:40:09.054 CSI perf trace:
CSIPERF:TXCOMMIT;1575300
2014-11-21 13:40:09, Info CBS Doqe: Installing driver Update ID: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1~2884256-2_neutral_GDR
2014-11-21 13:40:10, Error CBS Doqe: Failed installing Update ID: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1~2884256-2_neutral_GDR: 0x80070002
2014-11-21 13:40:10, Error CBS Doqe: Marked package Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1 as failed
2014-11-21 13:40:10, Error CBS Doqe: Failed processing queue with hr: 0x80070002
2014-11-21 13:40:10, Error CBS Startup: Failed while processing non-critical driver operations queue. hr: 0x80070002
2014-11-21 13:40:10, Info CBS Removed poqexec from Cbs key.
2014-11-21 13:40:10, Info CBS Removed CCP impactful-commit disabling value
2014-11-21 13:40:10, Info CBS Setting ExecuteState key to 2
2014-11-21 13:40:10, Info CBS Setting ExecuteState key to 20
2014-11-21 13:40:10, Info CSI 00000009 Creating NT transaction (seq 2), objectname [6]"(null)"
2014-11-21 13:40:10, Info CSI 0000000a Created NT transaction (seq 2) result 0x00000000, handle @0x1e0
2014-11-21 13:40:11, Info CSI 0000000b@2014/11/21:19:40:11.660 CSI perf trace:
CSIPERF:TXCOMMIT;631751
2014-11-21 13:40:11, Info CBS Failed removing impactful-commit disabling value from CCP. hr: 0x80070002
2014-11-21 13:40:11, Info CBS WER: Generating failure report for package: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1, status: 0x80070002, failure source: DOQ, start state: 4, target state: 8
2014-11-21 13:40:34, Info CBS Startup: Package: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1 completed startup processing, new state: Staged, original: Staged, targeted: Permanent. hr = 0x80070002
2014-11-21 13:40:34, Info CBS WER: Generating failure report for package: Package_for_KB2884256_client_2~31bf3856ad364e35~x86~~6.0.1.1, status: 0x80070002, failure source: DOQ, start state: 4, target state: 8
2014-11-21 13:40:34, Info CBS Startup: Package: Package_for_KB2884256_client_2~31bf3856ad364e35~x86~~6.0.1.1 completed startup processing, new state: Staged, original: Staged, targeted: Permanent. hr = 0x80070002
2014-11-21 13:40:34, Info CBS WER: Generating failure report for package: Package_for_KB2884256_client~31bf3856ad364e35~x86~~6.0.1.1, status: 0x80070002, failure source: DOQ, start state: 4, target state: 8
2014-11-21 13:40:35, Info CBS Startup: Package: Package_for_KB2884256_client~31bf3856ad364e35~x86~~6.0.1.1 completed startup processing, new state: Staged, original: Staged, targeted: Permanent. hr = 0x80070002
2014-11-21 13:40:35, Info CBS WER: Generating failure report for package: Package_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1, status: 0x80070002, failure source: DOQ, start state: 4, target state: 8
2014-11-21 13:40:35, Info CBS Startup: Package: Package_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1 completed startup processing, new state: Staged, original: Staged, targeted: Permanent. hr = 0x80070002
2014-11-21 13:40:35, Info CBS Startup: Package: Package_2_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1 completed startup processing, new state: Staged, original: Staged, targeted: Permanent. hr = 0x800f0826
2014-11-21 13:40:35, Info CBS Setting ExecuteState key to -1
2014-11-21 13:40:35, Info CBS Setting RollbackFailed flag to 0
2014-11-21 13:40:35, Info CBS Startup: Signaling caller to retry failed packages.
2014-11-21 13:40:35, Info CBS Startup: Processing complete. hr: 0x80070002
2014-11-21 13:40:35, Info CBS Restored system sleep block state: 0x80000000
2014-11-21 13:40:38, Info CBS PA-RA: Querying for PAC queue values...
2014-11-21 13:40:38, Info CBS PA-RA: No pending packages found.
2014-11-21 13:40:38, Info CBS Session: 30410179:111295024 initialized.
2014-11-21 13:40:38, Info CBS RA: Searching for packages to retry...
2014-11-21 13:40:38, Info CBS RA: Skipping package: Package_1_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1, target state not installed or absent: 8
2014-11-21 13:40:38, Info CBS RA: Skipping package: Package_2_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1, target state not installed or absent: 8
2014-11-21 13:40:38, Info CBS RA: Skipping package: Package_for_KB2884256_client_2~31bf3856ad364e35~x86~~6.0.1.1, target state not installed or absent: 8
2014-11-21 13:40:38, Info CBS RA: Skipping package: Package_for_KB2884256_client~31bf3856ad364e35~x86~~6.0.1.1, target state not installed or absent: 8
2014-11-21 13:40:38, Info CBS RA: Skipping package: Package_for_KB2884256~31bf3856ad364e35~x86~~6.0.1.1, target state not installed or absent: 8

--- End code ---

From what I can find on these error codes, looks like there is a service it needs to be running in order to install.

Some users reported that these services need to be running

Windows Modules Installer
Windows Update
Task Scheduler
Group Policy Client
Plug and Play

In fact the dexcon error you got shows the PnP error (Plug and Play)

--- Quote ---2.FriendlyEventName=Could not install driver software
ConsentKey=PnPDriverImportError
--- End quote ---

So double check that those services are running.

Shane

sptilton:
I checked the Services with the following results:

Windows Modules Installer Manual

Windows Update Started Automatic

Task Scheduler Started Automatic

Group Policy Client Started Automatic

Plug and Play Started Automatic

PnP-X IP Bus Emulator Manual

I changed the Windows Module Installer and the PNP-X IP Bus Emulator to Automatic, then rebooted the computer. Both services now said they were "Started" but were listed as "Manual". Both the Security Update and the Dexcom driver installation failed after making the changes.

Navigation

[0] Message Index

[#] Next page

[*] Previous page

Go to full version